Randy has always been very honest and forthcoming with costs. He has actually charged me less than…read moreoriginally quoted at times. He comes out promptly when available and has always fixed my plumbing issues. I can't say enough great things about Abbott Plumbing and Drain. I will continue to use this company in the future if need be.

I would truly give Abbott Plumbing and Drain 0 stars if I could. We have experienced a nightmare of…read morea situation based on their con-based practices through a forced partnership through Landmark Home Warranty (please please steer clear of them - more on that below). Three weeks ago (three! weeks!) we opened a ticket with Landmark Home Warranty to replace our Water Heater that had died. It took a couple of days for them to get back to us, and when they finally did they had Abbott Plumbing come out to diagnose the problem. So far so good. Pretty normal or average experience, if not a bit slow to preference. Abbott determined that a new water heater was necessary, and collected the model number from us and went on their way, waiting for Landmark to order a new water heater. Once the water heater was ordered, Abbott picked it up and installed it in our house. Wonderful! Just one week without hot water. Manageable. Inconvenient, but manageable. ...except the water heater didn't work. The plumber scratched their head and couldn't figure out why it wasn't working. "I'll need to take this error code back to Landmark as we diagnose the problem and make sure it's covered by warranty." A few days pass. We hear back from Landmark. The water heater they ordered and had Abbott install was not compatible with the flue system in our home. A compatible flue system is not covered under the warranty. So Landmark ordered a part and had that part installed by Abbott, who then told us we had to pay them thousands of dollars out of pocket to "cover the modifications" which aren't covered by our warranty company. We weren't notified of any of this before installation occurred, and are now cornered with an unwanted (and not functional) water heater. 5 calls and two more weeks later, we still don't have hot water in our house. We're calling a new plumber and cancelling our policy with Landmark immediately. It's a con job, guys. Please please don't give them your money. So disappointed and disheartened by this whole experience.

Damon was absolutely amazing! We had a frozen pipe issue in our HOA, and he not only helped our…read morehomeowner with the upgrades they wanted but also came up with a brilliant solution for the frozen line. His approach was genius and saved us from having to tear up the road. He was kind, professional, and took the time to explain everything clearly. I would highly recommend Epic Plumbing and Drains to anyone in need of plumbing services!

From the owner: We run from Provo to Ogden to park City to Tooele and all surrounding areas.. Our goal is to…read moreprovide an Epic experience with everybody we come in contact.

Shawnell, thank you for your professionalism and how fast you were with accomplishing our…read moreappointment, set up and follow through when asking if I still had the ability to make our appointment. I also want to thank the plumber. We both now know that Choice Home Warranty is not what we had expected from a home warranty company. You were professional and got everything done with a level of knowledge and professionalism I would expect from any business. Thank you Roger. Larry S.

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

We had them come check out some issues after we bought a house. We originally called about one…read moreissue and before they arrived we found two more that we wanted to ask about. When they arrived they quickly fixed the issue that we called about. They were extremely friendly and said they have over 40 years of experience. As they were about to head out the door I mentioned there were two other issues we wondered if they could check out. They happily obliged. After seeing the issues they explained what was happening and quickly fixed it and charged us no more than the original quote for the first issue! I will call them back if we have another problem as they were punctual, friendly, knowledgeable, and well-priced.

"I hired this company, and they charged me for parts that were not even linked to my issue. They…read moregave me one quote and then upcharged me, failed to solve the plumbing problem, and abandoned the job completely. I later found out the employee Spencer Peck sent to do the work was not a licensed plumber. I have filed an official state investigation with Utah DOPL. Absolutely unethical--stay far away."

Thoroughly inspected my home to find the leak, gave me good advice, and quickly repaired the leak…read morewith quality work. Professional and reliable.

I have to reiterate why Big Brothers is my go-to home service company. Truitt was efficient,…read moreprofessional, and helpful in explaining options. The work was done in a timely manner and the problems were resolved. Plumbing issues are never fun, but Big Brothers always seems to make it better and they do it the FIRST time - no return visits needed, as I have found with other companies.

We have a dryer that would keep shutting off prematurely no matter the level of heat or type of…read moreload. After cleaning the vents and dryer and full dryer troubleshooting, we contacted At Your Service Pros (kudos to the Costco-dispatched tech for noticing the extremely hot circuit breaker). At Your Service was very flexible on appointment times, and one of their techs, Kyle, came out to service the home. Kyle reproduced and diagnosed the issue to the circuit breaker. Not only did he fix the circuit breaker, but he also noticed some of the wiring needed to be placed at the service panel, which he did as well. He also checked the other breakers while he was out there and made sure the dryer outlet was okay. Lo and behold, the dryer works perfectly now. Thanks Kyle and At Your Service for getting this issue fixed and for taking a larger look at the panel to make sure things look okay. I appreciate Kyle was on time and that the service was professional and efficient.

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

We had a huge problem where our old water softener went bad and started flushing beads throughout…read moreour entire house plumbing system and it clogged many of our fixtures. I called a few different places for help and thankfully Aaron was one of the first to respond to me. He quickly communicated via text and came out soon and gave me a very reasonable price quote lower than the other place, and it was clear he knew what he was doing. Not only did we get back up and running much faster than I expected, but Aaron came up with a very creative solution to a particularly challenging clogged shower that didn't entail major invasive work and saved me more time and money. I haven't had a Plummer that I trust enough to recommend to others before now, but now I do. Thank you so much!

I'm VERY pleased with Aaron's work. He went above and beyond my expectations. He was fast and…read moreresponsive, made excellent recommendations, was super knowledgeable and recommended solutions to issues which had stumped other plumbers. He gave me pricing up front which was lower than the competition. He replaced my water heater in record time. My dog loved him too. The cherry on top was he didn't charge me to quickly fix an extra something under my kitchen sink - WHAT A CHAMP!!! Thank you so much. :D

My gas water heater tank was replaced by Salt City Plumbing, and they did a fantastic job. I got…read morequotes from 2 other places, but Salt City Plumbing came as the most reasonable though not the cheapest. I liked the technician or plumber he took time to explain things and also did things methodically and without rushing. His name is Elijah Bix, he is a smart young man that seems to enjoy the work he does. One important thing to mention, is he quoted me for the job needed, and didn't try to up sale other unneeded products. Good job guys, I would recommend them.

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.