After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

Their prices are crazy high. They put in 2 new hoses connecting the washer cold and hot. charged…read more$199.00. . took 5 minutes to install. a 5 year old could do it. These cost $20. on Amazon and about the same at home depot and Lowe's. They also put in new valves to turn the hot and cold water off at the wall, these parts are $30.00 +\- anywhere. Charged $399.00 to install. He worked on the 2 repairs for maybe 20 minutes. He was in the house for a total of 25 minutes. some of that time was to do the computer work to give me bids on other work he said we needed. $600.00 for $50.00 in parts and 25 minutes of labor. What a scam, never again ANY HOUR SERVICES! Do not be fooled. I was desperate needing to get the washer fixed for a literal life threatening situation. I was so dumb to let them do the work. They took such advantage of me under the circumstances.

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Ned from Blue Best just completed my AC start up service. Very pleased with his attention to…read moredetail including air filter check/ replacement and adjusting my thermostat settings. Thank you Ned. Also recommend Alma and Kai for plumbing repairs. Kai installed a new water heater several months ago and Alma fixed 2 leaky faucets.

Jesse was friendly, fast and thorough! Great job and great service. I highly recommend Rare Breed…read moreplumbing for your next service need.

**Rating: 1 Star**…read more **Incomplete Work - Paid Thousands for "Full Repipe" That Wasn't Complete** I hired RareBreed Plumbing in April 2024 for what was sold to me as a complete replacement of all galvanized steel piping in my home. I paid thousands of dollars based on this understanding. I trusted this company because the owner, Court, had previously done excellent work at my home before he owned RareBreed. Unfortunately, this experience was drastically different: **Professionalism Issues:** - Two plumbers argued with each other throughout the workday while in my home - What should have been a professional job turned into an all-day event - By the end of the day, 5-6 plumbers were in my house trying to finish the work - I had to speak with the crew leader about the unprofessional behavior **Incomplete Work:** - About a week after the original work, I had to call them back because the P-trap under my bathroom sink was leaking due to incorrect measurements - On Christmas Eve 2025, I discovered water on my bathroom floor - The source was a leaking shutoff valve connected to OLD, CORRODED, RUSTED galvanized steel pipes that were NEVER REPLACED during the "complete repipe" - I had to make multiple trips to Home Depot on Christmas Eve to purchase galvanized steel pipe and repair it myself - I sent them photos clearly showing painted galvanized steel pipes with old paint rings, proving they predate the April 2024 work - During the callback for the P-trap repair, workers were directly under this sink yet never addressed or replaced these corroded pipes **Company Response:** When I called to address the unreplaced galvanized steel pipes, I was told on the phone that only drainage pipes are under warranty. This completely misses the point - these galvanized steel water lines should have been replaced during the ORIGINAL work in April 2024 as part of the complete pipe replacement I paid for. I was told all pipes except copper would be replaced - that's why I agreed to spend thousands of dollars. I sent an email requesting a written explanation of why these pipes were not replaced as promised. The company has not responded to my email request. **Bottom Line:** I paid thousands of dollars for complete pipe replacement and received incomplete work. The corroded galvanized steel pipes I discovered on Christmas Eve should have been replaced when I paid for the job in April 2024. I cannot recommend this company based on this experience. If you hire RareBreed Plumbing, I strongly recommend: - Getting extremely detailed written quotes specifying exactly which pipes will be replaced - Taking before and after photos of ALL work areas - Inspecting all work thoroughly before final payment - Being prepared for potential professionalism issues during the work

After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

They did a great job. They were also punctual and completed the job will and in a timely manner.read more

I have yet to have a service completed by this business, but I did request a free quote and he was…read morevery knowledgeable and kind. He seemed confident that he could do what I needed for less than the other quote I received. If I go back to the project again I would seriously consider having this business complete it.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

Mark was amazing I couldn't believe how quick and tidy he was. I've used this company a couple of…read moretimes and have been pleased with there work, it's guaranteed for 2 years

Over the last 5 years, I have used Rooter Kings three times. They are always on it. Angel really is…read morethe best and trustworthy. Great communication and efficient work. It is so good to know that when I need something, he and his company will always answer. Thank you for all you do!!

Speedy and effective communication, quick scheduling, and a job done very well. We're happy to have…read morefound our plumber.

I needed help fixing the bidet. As soon as the young man saw what I had been trying to explain,…read morehe understood exactly and had everything arraigned and working within forty minutes! It is still working wonderfully. The company pricing was standard for this day and age (I guess) but as I live on SSA, I paid anyway. Tanner, the technician was very easy to work with and explained everything that he was doing. (Well, I didn't really do any work other that to interrupt him by asking so many questions.)

Jeff was amazing, very fast and professional. He called me direct to work out some scheduling…read moreissues.

I was having problems with my furnace thermostat. The technician, Mark Cemensky, found the problem…read moreright away and fixed it. He also checked the furnace to make sure everything was working in proper order. He was very efficient and explained everything to me. I give Utah's Best Home Pros 5 STARS as they are the very BEST!!! Ruth Jones Tooele

because the a/c wasn't working at house. We have used Utahs Best Home Pros before with no issues…read more Teasha looked into our situation & let me know there's no power going to unit. Teasha is hvac not an electrician however she could get someone to come out for 260.00 to 777.00 (?) to access what's going on. Mark Cemensky arrived and stated there's no power to unit. He checked the breaker box & advised me that with 3 major appliances, the 100 amp box is basically maxed out. The recommendation is to upgrade to 200 amp box inside, new box outside, wire & permit for 10158.00 & that would get the a/c working today as it needs a 2 pull & there isn't one available. I tried reaching the homeowner with no avail. The homeowner is out of town & me not understanding what's going on. I asked Mark if this is pretty regulated or do I need to start calling around to see if I can save $. Mark replied it's pretty regulated. (Must be a master electrician to do this job) Mark could get a/c up & running today however, he's leaving tomorrow afternoon to go out of town for the weekend. Feeling out of options - I ended up signing to have work done. It took over a week to receive anything with pricing & unfortunately non specific. Meanwhile, the homeowner needs details. Needless to say, we won't be completing the job. 4200.00 for new 200 amp box & 2 breakers my cost from Lowes is 250.00 best I can tell. Bottom line - don't rush - get 3 estimates