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    Clain Michael R MD

    4.0 (2 reviews)

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    6 years ago

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    ONS - Orthopaedic & Neurosurgery Specialists

    ONS - Orthopaedic & Neurosurgery Specialists

    3.2(39 reviews)
    0.0 mi

    The doctors are fine , but the PT dept is run like a mill I was previously at HSS PT and I only…read moreleft because they no longer took my Cigna insurance which is my secondary with Medicare. The PT at HSS treats you individually for 30 minutes and is prompt and on time. At ONS My appt was 10:30 and I didn't see the PT for 20 minutes and I just sat there with a hot towel around my ankle. I kept asking where the PT was and they said she would be over shortly. She spent 10 minutes with me and gave me off to her assistant. When I asked what was the 4th exercise I did on my initial visit she said I have 24 patients and I don't know. I canceled all my other appointments and I'll return to HSS where I can get all my care by a PT. I know this is owned by a venture capitalist and the care is not great and rushed. I suggest you use HSS PT and not here!!!!

    Very disappointed and actually shocked at the performance of Dr. Vadasdi. Although no one…read morerecommended her, I thought she'd be a source of treatment for my shoulder injuries, but she came into the exam room after glancing at my MRIs, no evidence of viewing XRs showing the misaligned long bone (humerus), said in order to have only one surgery I need total reverse shoulder replacement. Said she'd have her surgery scheduler call me. Was concerned that living 45 minutes away was long, but I reassured her and shared that ONS is a destination medical center and that a registered nurse would sign me out after surgery when the date comes and drive me home and stay overnight. She wanted me to have new MRIs to view before surgery, so I scheduled them and made lots of other plans. The appointment wasn't long enough to address any specific injuries to be treated or for her to explain her choice of maximally invasive surgery when there's arthroscopic surgery to repair the various tears I have and a number of other injuries. I was okay with a replacement shoulder to relieve the pain from the crooked bone which less invasive surgery would not do. I don't have any arthritis to speak of on that shoulder which is why it was bizarre that her diagnosis is arthritis. That's the problem on the other shoulder which she said she didn't want to address. So there's two shoulders with the same diagnosis. All my problems started with an impacted fall. So much was missing from the appointment including learning risks of the surgery. I understand she had another patient waiting to see her but I wasn't late. I sent a portal message afterwards with some basic questions since surgery was upcoming but she did not respond nor arrange for another to as ONS doctors do. Week 2. I called the secretaries and they and the call center employees and the call center supervisor messaged her to call me. She still didn't but I was put in touch with her scheduler who said she couldn't see my after-visit notes in which she indicated reverse shoulder surgery but saw that she wrote somewhere that I didn't need surgery. I went through everything with the scheduler and sent the scheduler the notes for the visit where this doctor wrote that replacement surgery is what she planned. I'm waiting to hear back from the scheduler to hear if the doctor will even talk to her. This is hectic and chaotic. The scheduler sent my portal message to the doctor in an email since the message from the secretaries to read my portal message didn't accomplish it. After that, the follow-up appointment with her to pin down the details of the surgery was cancelled, but not even by a phone call from the doctor, an opportunity to touch base, but by an automated message. As a matter of courtesy, I have to get back to a lot of people who spent much time ensuring skilled nursing services post-op and PT (physical therapy) post op. It's been a job with this doctor having set so much in motion. I lost critical time. It's hard to fathom that a doctor treats patients this way. I think this doctor is an anomaly at ONS. Others have PAs a patient can talk to, some even attend appointments to be on board. The secretaries do all they can. I decided to only see doctors who are recommended. She did write my case is complex and I know that but if too hard, she should say that.

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    ONS - Orthopaedic & Neurosurgery Specialists - Expertise in Sports Medicine.

    Expertise in Sports Medicine.

    ONS - Orthopaedic & Neurosurgery Specialists - Expertise in Spine Surgery.

    Expertise in Spine Surgery.

    ONS - Orthopaedic & Neurosurgery Specialists - Expertise in Orthopedics

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    Expertise in Orthopedics

    Clain Michael R MD - sportsmed - Updated May 2026

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