phone receptionist with disgusting attitude..
i usually never like leaving reviews good or bad but when someone goes out their way to give you a hard time and give you an attitude for no reason i feel i have to speak up. so long story short i had processed a workers comp and i was waiting on workers comp to approve an MRI, Dr Dhar's secretary mentioned to me that it could take up to 1 month for them to approve it, after waiting more than a month i called and spoke to Dr Dhars secretary which name i do not remember and she told me that they did not seem to be approving the MRI and she recommended me to call a lawyer from workers comp to help me an look further in to it, she was nice enough that she gave me the lawyers name and phone number to contact.
so some weeks went by and i misplaced the paper with the lawyer information that i obtained, so today i call Dr Dhars office again and end up speaking with a lady by the name jean "not sure if i spelled it right" immediately she seem to have a very snappy tone in her voice and as i would speak she would cut me off abruptly and seemed very annoyed, i explained to her my situation and told her if she could please give me the lawyers name and phone number from workers comp so i could follow up with my case, she then tell me its not her job to give me that information and that i needed to make phone calls and research for me to get the information i wanted, i then asked her why was she being so rude and difficult and that she could be a little nicer, i told her i had called before and someone else had given me the information with no problem, i then asked to speak to Dr Dhar's secretary, she tells me to hold on and comes back on the phone seconds later and tells me that she had said the same thing, at that point i asked to speak to the clinic manager and she replied saying that the person she had just spoken to was the clinic manager. after realizing i was not getting no where i ended the phone call.
i called back 15 minutes after and i was lucky enough that "maria" picked up and she was absolutely amazing and very helpful, i spoke to her about my awful experience with "jean" and i asked if she could help me and right away within 30 seconds she gave me all the information that i needed plus other information that she said could be helpful for me, she was great and very pleasant with no problem whatsoever.
THIS REVIEW IS NOT FOR DR DHAR OR THE MAJORITY OF HER STAFF WHICH ARE GREAT, THIS REVIEW WAS ON MY HORRIBLE AND UNPLEASANT EXPERIENCE WITH "JEAN" read more