We've been using Joe's Burner Service for years now Joe is extremely knowledgeable, talented,…read morereliable and affordable, we won't use anyone else for our furnace

Thank you for quick response! They came after hours to patch leaking oil tank! They also came back…read moreto replace old tank with sparkling new one! They were on time polite and answered all our questions. They also cleaned up spilled oil and put our appliances back in place! I would HIGHLY recommend Joe and his employees if you need to get an oil job done!!

Not recommended. Slow and extremely poor service call…read moreresponse. Excessive Mark-up compared to other Kinetico dealers. Dealer's service team stole from my home & took unapproved photos without my concern or Notice! Want this kind of service or dis-service in your home? Most likely not by any respectable customer.... Not a dealer or Franchaise you can trust And not someone worthy of your business. Shocking.....all things negative & disappointment are all guaranteed if you use/choose this business. Don't walk...... Run from AWQS Advanced Water Quality Systems....!

I just had Advanced Water Quality Systems out of Charlton, MA install a Kinetico K-5 under the…read morecounter Reverse Osmosis system. From their first visit to assess our situation (existing water quality, where we wanted the unit positioned, etc) , I was struck by their professionalism, courtesy, and competence. This positive impression was reinforced even more after a challenging installation due to very limited space under our kitchen sink. I know from prior experience that there are some dubious RO installers out there - you won't do any better than using these folks - I highly recommend them!

I had a specialized HVAC system custom designed and installed by RJ. McDonald in Barre, MA in 2023…read moreat a cost over $18,000. Overall, I was satisfied with the installation, aside from a few configuration changes they made that didn't match how my previous system's backup switch operated. While it took some getting used to, it wasn't a major issue, and I was otherwise happy with the system. Last night, my system developed what appeared to be a minor ignition issue. I called the company's after-hours service line and left a message. Robin, the on-call representative, returned my call promptly, which I appreciated. Unfortunately, the conversation quickly became disappointing. Before I could fully explain the problem, I was interrupted and told that the company showed I had not purchased propane from them within the past year. I was then informed that, despite spending thousands of dollars on a custom system they designed and installed, they would not service it unless I was buying propane from them. What was most frustrating was not just the policy itself, but the way it was communicated. The tone came across as annoyed and condescending, making me feel like my business and prior investment meant very little. When you spend over $18,000 with a company for a specialized heating system, you reasonably expect that they will at least provide service or support when an issue arises. If this is RJ. McDonald's policy, it should be made very clear before customers invest in one of their systems. I understand businesses can prioritize customers in different ways, but refusing to service equipment they installed simply because I purchase propane elsewhere is disappointing and, in my opinion, poor customer service. Based on this experience, I would encourage anyone considering a custom HVAC installation to ask detailed questions about future service policies before signing a contract.

Ran out of propane again and getting close to out of oil, what is with this company, this makes…read morethe 3rd time. Bad service bad company

Highly highly recommend! We had Lavoie Heating install 2…read moreheating systems (one which they had to carry up a pull down ladder to the attic) as well as install 2 heating systems. They showed up on time every day, worked all day, got the job done quickly and so courteous and professional. So nice to have a company you trust to get the job done and truly like everyone that works for them. So glad they were recommended to us!

called them to replace an old furnace. the owner comes and frankly i think this guy just loves to…read morehear himself talk. told me i will see a quote in less than a week... never got a quote. why did you come to begin with?

I bought my oil boiler from them. I upgraded with them. I had them install an auto feed. I had them…read morereplace the oil tank. Then, when I scheduled an annual tune-up, they tell me they only service units that use their oil. I advised that I CAN'T tell my tenant where to purchase a product, it held no sway. They have fine technicians, but the owner lost a 30 year customer. Go with gas.

I can not say enough good things about Bottis and his team!…read more We did a full gut and flip of my grandmothers house this past year. They were flexible with our timing when other parts of the project fell behind. As the project started to wrap up they were diligent at getting their parts done to help move things along. When we moved in they came back multiple times to make sure everything was working perfectly and when I've had questions about using the new system they have been fast to respond! Special shout out to Bill who has done a lot of the work, is very friendly and knowledgeable. We will definitely use them for any future projects!

I had high hopes for this plumbing company and Ryan Bottis who is the son of the owner…read more They installed the plumbing to my new house and afterwards I hired them for additional work. I was happy with their work in the beginning. However, when things started to go south with a mistake that they did with the water heater they were not willing to fix it and passed the blame to the propane provider for their mistake in installing the unit. The water heater was for an 80 year old and 75 year old and they were fine leaving them without water just because they didn't want to own their mistake. This shows that they don't care about owning their work or their customers. I will never hire them again for anything, and I hope whoever reads this review thinks twice before hiring this company.

Replaced and relocated our propane tank. So happy with them, always pleasant, professional, and on…read moretime. Have used for oil and their service plan and they have been very helpful since we moved here from NV 2 years ago. Thankful for their knowledge!!

They do a weird tank inspection no one else does. My tank isn't leaking at all they said I needed a…read morenew one and it would cost me 6000 before my first 1000 heating oil delivery. That's no an industry practice if you're old or a new home buyer beware this is a scam. Not to mention they want 4.90 per gallon and it's 4.80 at the pump with the 25 cent road tax so they are price gouging big time don't use. You've been warned.

My mom and I went in to get an S240 for my dad for Father's Day. Everyone was very knowledgeable…read moreand helpful. We were able to keep it a surprise with the help of the John Deere team to give my dad an amazing Father's Day. Everything was quick and easy, and the salesman was very knowledgeable and very kind. Could not recommend this John Deere location more!

Went in to acquire information on trading in my X300 for an x350 the salesman did not seem very…read moreinterested, low hours on my x300, felt like I was low balled on the trade in. Most likely will be shopping elsewhere.