I have been a customer at CK Auto for a few years now. They were great for oil changes, tire patches, inspections. Recently my car was hitting bumps really hard and I took the car in to get looked at. I told them that I think its the rear struts but they insisted it was the tires so I replaced all the tires at their recommendation. After replacing the tires I thought the car was fine for a while until I got on the highway and heard a loud humming sound. I took the car back in to get looked at and they tell me that the sound is coming from the tires wearing uneven. Now im getting angry because I just replaced all the tires. He tells me that I have to REPLACE THE STRUTS AND SHOCKS to resolve it. I assumed that the new tires woul be covered by them for misdiagnosing the car in the first place. He tells me no the tires are not covered and on top of that they want another 243.00 just to flip my DAMAGED TIRES to make an attempt at reucing the tire damage. UNBELIEVABLE!! So not only do i have to buy shocks and struts that i suspected was the issue in the first place I have to pay for them to try and reduce the tire damage on my new tires. Needless to say I wont be going back but I hope this review helps others. I see there is another review of them doing the same thing to someone else. Damaged their engine and didnt take responsibility. They wanted to bill the customer for more work. read more

CK Auto Image Repairs - Price to flip tires to reduce damage done by the shop. - Auto Repair Near Me - Philadelphia, Pennsylvania

I've been bringing my cars to them for four years. The work they've done has been good and I've never had a problem with anything they've done. The cars have always been ready when they promise. Just as importantly, they're absolutely honest. Several times they have not charged for things that they could have. Their diagnoses have always accurate, not padded. I know enough about cars (I've done things like engine rebuilds, clutches, strut rebuilds) to know when I'm getting BS. They explain what needs to be done and offer to show why. I wouldn't hesitate to recommend them to anyone. read more

Good option for German cars right in S. Philly. If you have, or have ever owned and Audi, you know what maintaining them is about. They are finicky, alarm-proned, and expensive to repair...especially if you go the dealer route. Personally, I find it valuable to have a local shop to circumvent the dreaded dealership. CK is a good option in that regard. If you just need an oil change - and you need it done properly & on schedule - CK has you covered. It's about $130 for a synthetic change, including the usual "accoutrements". But, if you have a larger job, they can accommodate you, as well. I had to have one of the Mechtronics units in my A3's transmission replaced, and they did a fine job. It took longer than expected, but they remained in good contact, and the job was ultimately done correctly. At close to $3k, it was an expensive repair, but that is largely due to the cost of the part, not CK. I'm coming up on a year, and the mighty A3 has been running in fine form. To recap, good for small or large jobs. Convenient to S. Philly. And a great alternative to your (insert German car) dealership. Have a go! read more

My car was broken into and I had to find a place fast to fix the damage. CK Auto Image was able to take me in quickly. While I was waiting for the job to be done, I walked around the block to get a cup of coffee. I noticed just how disrespectful this business is to people nearby who are walking. They leave cars on the sidewalk, along with their trash, and don't leave any room for pedestrians to walk around. The work they did was fine, but based on my experience, I can tell these people are bad neighbors and disrespectful to the surrounding neighborhood. I was thankful they could help me quickly, but the quality of work was not good enough to justify the quality of people. read more

CK Auto Image Repairs - Outside, disrespectfully storing their dumpster and trash on the sidewalk - Auto Repair Near Me - Philadelphia, Pennsylvania

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Damaged my engine apologized and charged me for the additional repair. Not a reputable business. The create all of their own good reviews. and coerce customers to do the same. read more

I'll keep it short...LOL...then again... CK Auto Image is the only Auto Repair Shop I have continually gone to EVER for 10 plus years!!!! WHY??? Are you looking for an honest, dedicated Team of American and European car mechanic specialists that will provide you a reasonably priced competitive Auto Repair estimate???? .... I couldn't find any... until a friend told me about CK Auto Image 10 plus years ago...I haven't gone anywhere else since the first day I took my Nissan Z. Do you want your sports car, race car, family car or Minivan fixed right the FIRST TIME....The CK Auto Image Team are TOP NOTCH both professionally and in being experts in their craft ... CK Auto Image is the only Auto Repair Shop in 25 years that actually will tell you everything that your car needs now AND tell you what you can HOLD OFF doing until later!!!! READ THAT AGAIN... These guys are car enthusiasts like me outside of work and at work. However, unlike myself who can barely change a flat tire, they KNOW how to fix their own race cars and your car either American or European. Several guys go to NJMP with the race cars that are ridiculously fast, loud and built by THEMSELVES.. I take my motorcycles to NJMP race track but not my car....WHY...because if you can't afford to fix it then don't break it..... STOP...CK Auto Image Auto Repair will be your mechanic's for life.....as they are mine...John, Dan, Gab and the whole Team are the most talented repairmen, friendliest, most helpful and honest mechanics I've ever had the opportunity to work with ever... Over the past 10 plus years they've worked on all my cars..BMW M3, souped up Nissan Z, Cherokee SRT8, VW GTI Stage 1 300HP RACE Go-Kart..which they did the Stage 1 Tune and fixed since I bought it in 2018. It replaced my M3 which they worked on for years as well. Along with my 1994 old skool 2 door Tahoe, 1981 piece of SH*T Corvette (All show and no go) and the list goes on.... I have recommended them to dozens of family, friends, and randoms that've ask me where I take my cars... ... CK Auto Image is the ONLY place I'll ever take my cars! Thank you CK Auto Image for ALL your help, advice and top notch work all these years...I appreciate you ALL! Long Time Happy Customer, Justin M O'Malley Car Enthusiast read more

I was a repeat customer and I wrote a glowing review earlier that I now want to retract. Just to be clear, I found CK Auto Image to be the best auto shop on Washington Ave. Their work is a little bit at a premium, but I knew that it would be done correctly. The issue is what they do with your car afterwards. They just park your car on any of the surrounding streets, and could be many blocks away. Once I found it blocked in and spent 30 minutes just trying to maneuver my car out. The last time I found that my car was scraped up because something had clearly driven into it. When I called to tell them that your car was damaged after they parked it, they really didn't care. They didn't return my phone call. They didn't respond to my email. It's really inconsistent with their service, but if your car is worse off after you pick it up, and they aren't concerned, then people need to know that this is a part of their business model. Some suggestions: 1) When you come to pick up your car, make them go get it and bring it back to the station. You shouldn't have to walk all over the place to find your car again. 2) When they bring the car back, walk around the entire car and inspect it before you leave (not that they will take accountability for any damage). 3) Consider a place that actually has as a part of their business keeping your car safe until you come to pick it up. I've so far had a very good experience with 11th Street Auto Repair, which has a safe lot out front where they will leave your car until you come to pick it up. read more

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Best Auto Service/Repairs. My Mini only gets the best and these guys know what they are doing! A clean & efficient auto shop with knowledgeable mechanics. Would highly recommend. read more

I've been taking my cars here for several years. Yes, they can be pricey but their work is excellent and I wouldn't go anywhere else.

Had an appointment with another shop to get my Mini aligned after installing Coilovers and lower control arms. Bottom line they couldn't do it and refer me to CK. Got to CK around noon, they were able to make space for my car and get it done before 5pm. Very knowledgeable staff. Very thankful. read more

CK Auto Image Repairs - Lobby - Auto Repair Near Me - Philadelphia, Pennsylvania

I love this place so much. They are very accommodating and do a great job on maintaining my car's needs. The best!

Excellent product knowledge and attention to detail. Just added front and rear cameras in my Porsche 991 4S Cabriolet ... on time and works great. Ken (Owner) is great, explains everything and answers all questions. Location is off of Junction which is a little hard to find. Ken can "talk you in to the building" . Very fair prices. read more

My car broke down on the side of the road at night and I couldn't think of another place to tow my car. They called me the next morning first thing to ask me what happened and ensure me that they would let me know asap. Unfortunately it was not a fix worth doing and they called me to let me know very quickly so I could start looking ASAP. When I got there Gabriel could tell I was already overwhelmed with buying a car in this competitive market and he reassured me that I'd be able to find something good. He gave me some great advice and I am so grateful. I bought a great car and I will be there anytime I need something with my car. read more

I reached out to a bunch of places to try to get my brakes fixed last minute before Thanksgiving, they were the only ones that had availability for me. They fixed my car the same day (they didn't promise it could get done the same day, most places told me they couldn't get to it until the following week), and gave me honest suggestions for potential future issues with my car and things to keep an eye out for. They also charged much less than I was expecting. Without them I may not have made it home for Thanksgiving so thank you! read more

After going to 4 different garages , I finally found a place that handles aftermarket wheels. mid city across the street referred me to this place. I went here on a Thursday afternoon. Luckily I found a spot in the driveway. Friendly staff. Cost $110 to wheel and mount 4 new rims. Took 2 hours to complete. They called me when the job was done. read more

Best car experience hands down. Everyone at CK was friendly, prices were extremely affordable, and my car was ready in less than 24 hours. I will most definitely be bringing my car back here in the future. Highly recommend! read more

Ck auto knows exactly what they're doing. Car was done on time if not even early. They also has a 15% off on labor coupon on yelp. They are friendly and knowledgeable. Should give them a try if you happen to hate your mechanic. read more

CK Auto Image Repairs - Auto Repair Near Me - Philadelphia, Pennsylvania

Went here to get my stickers switched and they were super fast I didn't even need an appointment. So great and the employees are really cool and helpful! read more

After a couple more years as a regular Client , I encourage anyone to come through CK Auto Image. Walk in Oil change, convenient, Friendly and knowledgeable staff! If in doubt I highly recommend these guys as your home Town Mechanic! read more

The very best and friendliest staff of people I have encountered in 40 years of owning cars. Efficient, accommodating, informative, and honest are the descriptors I would use when talking about this business. Over 4 years of living in the neighborhood, they have cared for my Audi like it's their own. They are a trusted custodian of my investment and I wouldn't think of taking my vehicle anywhere else. I give CK my highest recommendation. read more

I've gone here several times to get my car fixed and they have been my life savers!!! They are quick and reasonably priced and very, very professional and knowledgeable. My mechanic, Kit, is the best! He always explains everything to make sure I understand what is happening and what they are about to do to fix hit. He knows his stuff and I appreciate him explaining it to me so that I can understand. They do everything here...tires, brakes, inspection, alarms and other installations. Definitely check them out if you need a solid mechanic! read more

First, let me tell you how much I love my car. I gave her a name the first day we were together, and I seriously wish, there was some way I could impregnate my car. This is how much I love my car! So finding an auto shop in the city was extremely stressful because I wanted the best mechanics to work on my car. Listen, CK Auto Image is the place to go - the staff is extremely professional and knowledgeable about all things related to cars (I'm that annoying customer who asks way too many questions before and after they work on my car). For someone who hasn't been to this shop yet, you can tell their management is on point when you walk into a clean lobby (which smells good) and have a beautiful receptionist greet you at the desk. Her customer service is like something you'll see from a five star hotel - see for yourself. In regards to the mechanics at this shop, they are everything I could hope for. I had a few opportunities to speak with them and you can tell they're passionate about what they do. This is extremely important to me because there's a difference in service (whatever business it may be) between people who love their job and those who don't. I'm not exaggerating when I say this - it's the best auto shop I've ever been to. I don't live in the city anymore, so it takes me 90min from home (three hours round trip) to get to their shop. Also, for me to drive my car back in an area where a bunch of NJ drivers are on the road really says alot. LET THAT SINK IN! +Pet friendly +WIFI access in lobby +No appointments (first come, first serve) read more

"Honest mechanic" seems like a contradiction in terms, but they do exist and they work at CK Auto Image. Friendly, polite, helpful staff gets you in and out. So far, I have only had to get inspections done for my cars and have been fortunate not needing more work, but I would not hesitate to send my car over to CK for more extensive work. You can tell that the shop is organized, they have the proper equipment, and they have a genuine respect for your vehicle. read more

This place takes good care of you. This is my 3rd time visiting and they took good care of me. It's stressful trying to find an auto shop you can trust. How do I know I'm not getting ripped off? But my visits here and the service I received was good. Will be coming back in the future read more

I've been taking my car here for the past 5 years. I love this place because they are so nice and they always call to clearly explain what needs to be done before fixing anything and to get your approval to move forward. Service is always done in a reasonable time and for a reasonable price. They send a convenient text message as soon as the car is ready for pickup. I moved out of Philadelphia and into the suburbs 6 months ago but I drive the 40 minutes to CK because they are the only place I really trust to fix my car and not charge me some wild amount. read more

I went in for an oil change and inspection and returned a couple hours later to pick it up and found out that my door handle trim had broken in the process. They ordered the part and had it repaired very quickly. These guys care about their work and it shows. Highly recommend! read more

Went in for an inspection, oil change, and tire repair. Service was priced reasonably and everything was done within the quoted time frame. They also found some stuff I should keep an eye on. No complaints. I'll definitely be back again! read more

After doing some research I chose CK to change out the speakers and head unit on my car. I have a '99 Camry with the OEM cd/tape deck and speakers throughout. 1st I called and got a price quote for parts and labor to change out the entire system. The gentleman (I forgot his name) was extremely helpful and walked me through all the parts and labor expenses. He also informed me that I could purchase my own unit and speakers and have them install it. I chose the latter. I purchased some speakers and headunit off of Amazon. Went down for my appointment, sat there for about 2 hours and got my car done. Speakers sound great. The wait area was very nice: they even offered coffee. I read and watched TV for the time being and before I knew it my car was done. They took all the old parts and placed them in the box for the new speakers and put everything back in my trunk. Overall, I know exactly where I am going for any car audio related service. Lastly, I was not sure if I should get an amp for my speakers. Apparently, headunits are tremendously underpowered for the speakers. The associate, told me to drive around for a few months and see what I think of the sound as it stands. Should I feel that I needed louder, more crisp sounds, to come and consider getting an AMP. Thankfully, after following his advice, my speakers are just what I need w/out the need for an additional AMP. Overall, this place was great!!!! read more

As a guy who would regularly do his own auto maintenance and any jobs that didn't require a lift, moving into the city and finding a reliable mechanic was a daunting task. That being said I don't think I could have found a better place to take my jeep. All their prices are very reasonable and every job is done in a timely manner. But the reason I continue to take the jeep here is because of their honesty. It is extremely rare to ask a mechanic to change differential and transfer case fluid and flush the radiator only to have them call you within a half hour saying that you don't need any of that. I point this out because they could have charged me for 2 out of 3 of these jobs and I would have had no idea if it was done or not. GO HERE. read more

Just a quick update since it's been a couple of years since my original review. CK continues to provide capable, honest and prompt service. They have, almost without exception, been able to work on my car even when I call them in the late morning. Before they do any work, Katie calls to give a detailed explanation of the items requiring repair and the cost. They're never pushy about the work and I've never had them recommend work that was not necessary. More often the case, they've found that less work needed to be done and the cost was less than they had been quoted. The prices still seem quite reasonable. Still my go to place for auto service. They should be yours too. read more

Came here after a friend suggested it and read the great review on yelp....couldn't agree more with everyone! Excellent service and honest people. I had an inspection and oil change. They completed this within a few hours (I told them I was in no rush and I dropped off my car). They called and told me the inspection was complete and my car was ready for pick-up. Not a problem. (interestingly enough, because a few months earlier I went to a place in the far north east who tried to tell me i needed new tires only 5 months after having new once placed on). CK Auto Image mentioned nothing of the sort, showing me they are not here to grab your money, but give you an honest inspection. Even better, I was unable to pick my car up the same day so they found a legal spot and parked my car for me on the street just 2 blocks away! Will definitely be returning for service here! read more

We take our car to CK auto for all our automotive needs and we're so happy we found this place. The owner is honest and friendly and they do a great job. Prices are very fair and we can't recommend them enough. read more

Had a catastrophic brake issue occur at the tail end of an 8-hour drive from Michigan to Philadelphia arriving the evening of Friday before 4th of July weekend. CK was recommended by a local friend, so I called over and they told me to drop it off after 8am the next day (Saturday). I dropped off around 9am. Due to our tight schedule (we were supposed to head back to MI on Tuesday morning and were closed Sunday and Monday for the 4th) they prioritized our vehicle, had us diagnosed by 1pm and had all repair work done by 3pm that day. Price was totally reasonable. If I lived in Philly, I would never take my car anywhere else. Cannot recommend highly enough. read more

This amazing family run business is always all about affordable repairs and exemplary customer service. I have been bringing our family cars here for the last 17 years and I love them all. They are honest, hard-working and always, always willing to find the time to help you with your auto issues asap. Dan, John and Katie make it a joy to come in to get your car inspected or to have a standard oil change. They have repaired countess flat tires for me and have saved the day over and over again. I will never go anywhere else, and you shouldn't either! Cheers and thank you to everyone at Auto Image, including the diligent hard-working mechanics who are silently behind the scenes to make it all happen seamlessly. As for the guy who complained in the previous review that his car was parked blocks away...that is never Auto Image's intention. Thank the selfless south Philly homeowners who think they can monopolize the parking down there and hoard spots with chairs and traffic cones! Auto Image is in the CITY. Go to a suburban repair place if you want your car stored in a manicured, sanitized lot. City life has its drawbacks but I have never had an issue with my car being more than one block away. NO BIG DEAL! And they always offer to bring it to me, which I decline. It is unfortunate that someone hit the guy's car, but that could happen on any street and to hold Auto Image responsible for someone else's poor judgment and driving skills is so unfair. There is not one person at Auto Image who would want your car to be damaged, so although it is unfortunate, it is what it is when you deal with idiots who live and drive in Philadelphia. Horrendous drivers exist everywhere, so be prepared. But I will continue to go to this phenomenal auto shop. They are hands down, the best in the tri-state area. read more

Meant to write this last month: Needed to get the annual inspection for my car and called to see if an appointment would be necessary. Spoke to on Kate on phone andwas told no appointment necessary- but the wait would not be long. And she was right! I would only take my car here. And I trust them with their service. Also, CK Auto Image stocks all sorts of OEM fluids just in case you ever need them! Great place. read more

I've been bringing our BMW and Volvo vehicles to CK Auto Image for the last few years. They've done everything from a state inspection to brakes to more intensive engine work and we've been very pleased with the integrity, communication and quality of work. They've always been very honest and transparent with us and the work comes at a very fair price. We've been to several other shops in Philly before finding this one and the difference is stark. We're moving to the other side of the city and will drive across town to continue to bring our vehicles to CK. Special shout out to Katie and Gabe who are both very attentive and professional. read more

Super professional and responsive. Very transparent about pricing. Excellent mechanics and great customer service.

This place will forever be my go-to for any of my car needs. The staff is friendly, patient, honest, & understanding. They always get back to you plus the pricing is fair. If you need any work on your car or just need a steady place to go to for all your car needs, this is the place. ZERO stress. I'm always skeptical when reading reviews, but this place did not disappoint. Def stop by and check them out!! read more

I was recommended to CK Auto Image by a friend after i was striking out finding someone to fix my malfunctioning autostart. The person that installed it went out of business and most places didn't want to diagnose the problem, they just wanted to replace. John and his team were honest from the beginning saying it may be something they can fix or it may need to be replaced, but that they wouldn't know until they went in, and i'm glad they did. They fixed the issue and cleaned up the mess the previous installer did. I was so happy i booked another appointment to have an autostart installed in my wife's car. Thanks John A. Newtown Square, PA read more

Hands down... this has gotta be the best auto shop in the city. I was referred by a long time friend of Dan, the owner. All of my experiences have been nothing but positive. They are professional, honest, stand behind their work, and most importantly, transparent with their pricing. They respond to your questions and will explain their diagnosis and thought process. Since then, I have referred many people including my sister and they all have had positive experiences. Big thumbs up to Dan, Kati, and Gabe for all that they do. read more