I never expected that CJ's would respond to my Yelp review. They were very apologetic of my recent experience and wanted another chance. The manager, Scott left a very sincere message on my home answering machine and was apologizing up and down. I returned the manager's call but he was off Friday. I explained to Mark, the assistant manager what had transpired with my prior experience. He said on Friday there was a 2 hour wait, he asked if we could bring the car on Saturday morning first thing. I agreed. Cj's was very very thorough and found a small leak in the one tire due to a faulty valve stem. They replaced that piece at no additional charge and assured me that all the tires were in good shape and inflated to the proper psi. I know they were thorough because I saw my daughters car on the lift with the tires removed. They were kind enough to do the work at no charge, not only that but they gave my daughter a future oil change at no additional charges. I know that businesses make mistakes sometimes. It's evident that CJ's truly does care and they take ownership and accountability. They absolutely went out of their way to ensure everything was thoroughly resolved. That goes a long way with me. Thank You!! Trust RESTORED! read more

CJ's Tire & Auto - Tires Near Me - Limerick, Pennsylvania

I was out of town and sent my 65 year old wife to CJ Tire for a new tire because of a blowout. I returned from my trip to find out they sold her 4 tires at twice the price of all their local competitors. I contacted the manager and he agreed something was wrong but decided to do nothing! read more

The team at CJ's is outstanding. We gave Vern taking our cars there for several years and the service is consistently excellent. The service team is great, the waiting room is clean, prices are reasonable and the work is outstanding. We have 5 cars and we service them all there. They are even good at translating teenage girl descriptions of noises their cars are making into accurate diagnostics of the car problems. read more

Bought four tires 7 days ago three days after that got a nail in my tire brought the tire back to CJ tires on Friday is going to take a plug it they said they could I could come back Saturday morning and have the tire put back on when I got there Saturday they told me to be a two-hour wait showed up Monday the guy told me at least an hour to an hour and a half the worst customer service ever I just want my tire put back on my car I don't recommend this to anybody they open at 8:00 in the mechanics don't show up until 9:00 it's a disgrace read more

My wife has been taking her SUV to CJ's for the past 4 years for inspections, oil changes, and tires. Just 6 weeks ago she took her vehicle in for an inspection and oil change. Last weekend the car would idle out when you applied gas and eventually stall out. I looked under the hood and saw that the coolant reservoir was bone dry, so I went to the autozone and got the coolant needed. This did not help the situation, I checked the hose and looked for leaks. No trouble found. We called the dealership and had the car towed there. The dealership mechanics found a failed sensor caused by an air filter incorrectly installed. The replacement cost $800. When my wife went to CJ's and talked to the manager she directly asked(and got a print out) if during her service the air filter changed. The manager said yes. When she explained the situation the manager asked her to bring the dealership work order for them to review. When she did that he told her that they have videos of their technicians working on her car and they couldn't have placed it in wrong and there was nothing they could do. No one has worked on that car in 4 year so why would the dealership make up a story when they could've just told her that the sensor failed? There wasn't any coolant in the car which should have been noticed during the inspection; so if the technician can't even handle that, why can we inspect them to install an air filter? This is how things work with people and businesses; no one takes responsibility for their mistakes. 4 years of business gets you a shoulder shrug. It wasn't possible to get a photo of the air filter screw up but here's one of the coolant tank before we had to get the car towed. If I could rate CJ's tires negative 2 stars I would. read more

CJ's Tire & Auto - Tires Near Me - Limerick, Pennsylvania

Just have to say the service here is awesome.... just had my truck in for wheels and tires and they did a great job!!!! Thanks to Mark and Kevin for there professionalism . read more

CJ's Tire & Auto - Came out perfect !! - Tires Near Me - Limerick, Pennsylvania

Don't bother! I spend $700 here and when I came in for service, they "couldn't find my tire warranty in the system." The operations manager, Kevin Jeffers, rather than looking for a fix, told me three times how I should've kept my receipt, and that you should always keep receipts, and that he "needs my receipt" to fix the error. At this point I told them to stop my oil change. Another manager looked in the system and realized that when I bought the tires, they never added the car to their systems. They simply put the tires under my other vehicle. Here's the kicker - Kevin, the OPERATIONS MANAGER is who made the error. I remember his not "bothering" because I didn't have my plate number inside and it was pouring rain. So, once they found the issue, I asked that they refund my warranty. Kevin's only response was "you really want to be without a warranty?" I advised him that I was no longer interested in business with CJs, and that I didn't trust they would have the warranty on file should I need to use it. Kevin shrugged his shoulders, said "I was just trying to help you" and refunded the $31.88 for my warranty and let me walk out the door. My family has used CJs for generations, back to when it was just C&J tire in Birdsboro, and now they have lost a family of customers. Crying shame that Kevin Jeffers, ONE employee, can cause the loss of 8 vehicles over 4 family members for good....but all it takes is one crappy experience with an employee who makes it clear that you're just a customer, and that does not entitled you to satisfactory or pleasant service. CJs has obviously gotten too big, and lost the roots that it was for a long time well known for. I won't be back. read more

Excellent service. Manager Kevin was great. Good pricing on tires. I used to get my service done near where I used to work and for years got my tires at another place. It these guys earned my trust and are my new go to place. read more

I went in to CJ's due to my car making a sound I wasn't used to. When I arrived, I explained the problem to the customer service manager, and he asked to hear my car. I turned on my car, and he said it was just the AC fan. I went to leave, but before I got out of the shopping center the sound got louder so I returned to CJ's. I asked the gentleman to come listen to it again, and he said that it was just the fan again. He said it was fine (without looking at the car) and even offered to turn on his Jeep for me to demonstrate that all cars make that sound. I explained it has never been that loud in the past, and he said that the noise was due to "age" (my car is a 2012). The next day, I was driving my car and the warning light came on multiple times for my car for high engine temp. I ended up just barely making it to another auto repair shop and will be getting my car serviced there. I felt like my concerns were not taken seriously at CJ's. I know when something is off with my car, but they were very dismissive towards me and didn't even look at my car. I will not be returning to CJ's. read more

I have been taking my cars to CJ's for almost 15 years. They are always fair with their pricing, and everyone working there is great to deal with. The recently renovated waiting area is very nice, and the internet is good enough to VPN and do work while waiting. They listen to you and will help to make your experience better in any way they can. I got brakes replaced this year, and they told me exactly what they were going to purchase - I checked it out and the parts were excellent. read more

CJ TIRES & AUTOMOTIVE Scheduled 8am 'waiting' appointment with CJ Tires & Auto Limerick. At check-in, I was told that my car was scheduled as a 'drop-off', not 'waiting'. Told the guy that the scheduler must have entered the appointment incorrectly, because I specifically requested an 8am 'waiting' appointment. Here's how it went down: CJ TIRE: "system says 'drop-off', don't know what to tell you but it's 3-4 hours if you wait". ME: I am waiting because that is what I scheduled less than 24 hours ago. CJ TIRE: "ok, then go have a seat.." The CJ Tires scheduler who entered my appointment made a mistake. Hey, we are human and it happens, right? The fact that they refused to acknowledge, apologize, and take accountability for the error is what has me in a tizzy. Waited 3.5 hours for State Inspection/Emissions. Lucky for the guys working check-in, I had not yet finished my morning coffee or else I would have ripped into them big time! read more

Impossible to get in touch with them to schedule an appointment. When I finally did speak with someone they said no appointment necessary for tire rotation. When I arrive they said well it'll be a few hours and we cannot schedule you an appointment for a tire rotation. I was told it's "bad customer" service if you schedule an appointment and theres 3 people already at the shop waiting and you're in and out before them. THATS THE POINT OF AN APPOINTMENT!!! read more

What a terrible place to get any repairs done. I got rear brakes earlier this year. Not sure what they did, but I had burn marks on the rotor and the brake was struggling while driving. I got spark plugs and ignition coils replaced in 2015. They charged me $150 for each ignition coil. One of them went bad and I decided to take it to a BMW dealer this time. The dealer charged me $74 for one !!! read more

Excellent service! Had to take my car in because my windshield wipers stopped working. They took a look at it for FREE and told me to come back Saturday to replace the motor. Come Saturday the windshield wipers were working perfectly, but I took it in for them to take a closer look. Again, they looked at it for FREE even though they had to take the hood off. They couldn't find a problem, so they wouldn't charge me. I ASKED to pay them for their time, and they wouldn't accept money. If I ever have another car problem, they are going to be the first ones I call! read more

I used to seriously love this place..I mean REALLY. They were always polite and I felt like I was getting great service. About 3 months ago, my car died. I was towed to CJ's just before closing (because that is where I had ALL my work done) and told the guy that they needed to check on my alternator (based on what the tow truck guy told me). The next day they called me and told me it was just a dead battery. I specifically asked - did you check the alternator? The tow truck guy said it might be the issue! I was told it was just the battery. 3 days later - I am being towed again. Because you know why? It was the alternator!. They apologized and said that they don't know why they didn't check it and gave me a credit on my bill that was the equivalent of my 2nd towing fee..but seriously - why didn't they check it in the first place? I figured it was a one-off...we had always had great service from them in the past! This past Friday, I dropped my car off because we were concerned about the brakes. We got call at about noon and I confirmed the charges at about 1:30pm on Friday and was told $628 ( which included 2 man hours, plus tax) and the parts would be in Saturday morning. By noon on Saturday, I hadn't heard anything and called them. I was told that 1 of the 2 parts hadn't arrived, but would be there on Monday It's Saturday - I can deal with that....not the end of the world On Monday, I still hadn't heard from them so I called them at 2:00pm to confirm that I would be able to pick up my car by the end of the day. I was told that a guy was working on it "right now" and he would check on the progress and call me back within an hour. 2 hours later, I get a call that my car will NOT be ready that day. Now - this was a job that was supposed to take "2 man hours"..that means 1 guy, 2 hours...or 2 guys, 1 hour...or 4 guys, 30 minutes. If I call at 2:00pm and am told that they are "working on it right now", there is NO excuse for it not being done by the end of the day! When I questioned the time quoted, I was told "he is doing the best he can" But what can I do? They have my car and this is the car that I shuttle my kids around in and, from what they are telling me (and the reason I brought my car in for service) - it's not really safe to drive until they make the repairs! Finally I call on Tuesday at about noon and am told that my car is "almost done" and they are going to work the numbers and call me. I get the call 3 minutes later and am told it is $740 "Wait - I thought it was supposed to be $628?" "who told you that?" "YOU did on Friday!" "Oh - our quotes don't include tax" "tax on $628 isn't $112!" "Oh we had to also perform a brake fluid flush that added to the cost" SERIOUSLY? My husband and I have been loyal CJ's customers for YEARS (pretty much, since the day they opened), but we are now DONE read more

We were traveling and something slashed a tire on our truck. The first tire store didn't have the tire we needed and told us to try CJ's. They had the tire, had us back on the road in no time, at a good price. And they had free donuts! read more

I had a slow leak on driver side tire. I pulled in after work; 20 minutes before they closed (with my 4yr old son). They checked it out, ended up being corrosion on the rim. They sanded it out and sent me on my way all in about 5-10 minutes time. I couldn't have asked for a better experience. Thanks all read more

My own review seems consistent with a theme I am seeing from others. For years, CJ's was the place I would take all 4 of my vehicles. Good service, decent prices, not trying to sell me unnecessary work. Unfortunately, things seem to have slipped in the last couple of years. Picked up a set of new tires. Had to go back as all were missing valve stem covers. Dropped my car off for inspection. Got a call back that it needs a few things. The drivers side mirror wiggles a bit and needs to be replaced, The one wiper is an inch longer than OEM spec. I recall that they wanted about $400 to fix this. I picked up a brand new mirror assembly from RockAuto (although I question if it really needed replacing) for $35 dollars and replaced it myself in 15 minutes. For 9 years I have run a longer wiper as the original leaves a huge gap top and bottom. It was never a problem at inspection time. I looked up the PA inspection regs, they specify no rips, functionality, etc. but nothing about size of the blade. I appreciate when things that really need replacing, are a safety risk, or are broken that they identify them. Equally, I appreciate that repairs will be made at a fair price. More recently it feels like they are looking for things to fix and overcharge for. I have two vehicles due for inspection this month. I will likely be trying out a new shop this time around. read more

Would love to give CJ's a shoutout for the wonderful experience had this AM. Car needed tire installation and an alignment. Not only were they friendly, they were honest and took their time to explain all work as well as answer any questions. I felt extremely comfortable and left feeling they take pride in their service. Car is running beautifully. Thanks again! read more

Had an awful experience. Called to get a tire for my car and it was ordered to be put on, on Monday. Went to have it put on and was told my TIRES are in. I not once was informed that I would need to buy 4 tires for my car. They refused to just put 1 on. I was beyond angry that you refuse to put just 1 tire on that is my decision to make. Ended up just straight up buying the tire and they charged me $230 from my original $183+t since you save money by them doing the work. SAVE MONEY..... they are making $$ since they want you to buy 3 more tires. WILL NEVER GO BACK AND WILL NEVER RECOMMEND!!! Cheapest tires in town....Match all prices....is there a little * on that sign for dont forget to read the fine print we are a rip off! read more

I came to CJ's Tire this weekend with a nail in my tire. I was fortunate to be close to CJ's when this occurred and was greeted by pleasant staff immediately. I left my car with Mark, hoping to hear a simple patch would do. Unfortunately, that was not the case and there was not a comparable tire that they could put on for me. Mark offered to put my spare on for me and even wrote out the specs for what replacement I needed. I was disappointed I couldn't give CJ's my business- the staff was very helpful and the store itself was very clean and professional looking. I would not hesitate recommending them to others- in fact, I already have. read more

Phenomenal experience. Kind, patient and up front with their pricing. They know how to attain and maintain customer satisfaction.

Moved to the area recently, and it's so hard to find honest and won't make you pay for things that aren't needed (especially as a female). There were a few things that needed done, but the big things like the tires I thought I needed, weren't necessary. I appreciate the honesty and I will come back again! read more

Great place to get everything you need done. The manager Cory is always a pleasure to work with. My family has been going here for many years for all of our car needs. We have tried other local places but now won't go anywhere else. They will explain all your options and what real recommendations they might have. They don't give you "recommendations" like other places do to just get money for things that don't need to be fixed or replace. They are always busy so make appointments if you can. read more

This place is a train wreck. Used to be good but seems to have really changed over the past several months. Example: -6 months ago they told me I needed new rotors as they were too thin. I've had the car since new and the dealer cut the rotors once under warranty so I knew they weren't too thin to pass inspection. They must have forgotten their original claim as they cut them last week for PA State Insp. -Dropped it off for a list of maintenance work. They didn't honor any of the coupons they had mailed me plus charged me for a T-Tech transmission service they didn't have time to complete. They were reluctant to credit me and offered to complete the work at a discount. When I returned to have the service completed they called me and told me I owed them even more money as they didn't originally charge me for the filter and gasket. When I picked up the car it was no longer shifting correctly and when I got home I checked and the transmission fluid wasn't even touching the stick. I ended up adding 3 QUARTS of ATF as they didn't add back the correct amount of fluid. My car is less than 4 years old. I'd like to think they are not dishonest, just incompetent. In any event I STRONGLY recommend, due to repeated experiences there, that you explore another repair facility. read more

Brought my car in for inspection and received a call in about an hour with a detailed report of what needed to be addressed to pass inspection and what should be considered in the future, including prices for everything. Great service! read more

CJ's hooked me up with a set of snow tires between storms, everyone else was sold out! In fact, the distributor wasnt going to deliver the tires like they promised and the guy at CJs whent out in his own truck and picked up the tires for me from the distribution center. CJs also had good customer service, I had a second set of wheels for these snow tires with a set of all seasons already on them. CJs wrapped up my extra tires (still new) and my summer tires that were on the car and helped me get them into my car to take home (I ended up leaving with three sets of tires, one on the car). Unfortunatly the locking nut set I had on the wheels broke, CJs offered to order another locking set for me at no charge. This is a quality tire store you can trust to get the job done correctly at a reasonable price. read more

I have had multiple bad experiences over the years with this particular CJ's tires location. Six years ago I took my truck there and they wanted to charge me a significant amount to replace a full exhaust system when I knew, because I was a mechanic years ago that only half of the system was bad. I took the truck somewhere else, got the work done and promised myself I would not go back. About four weeks ago I took my 2013 Lexus GS 350 F Sport to them to have tires mounted. It was against my better judgment to go there but I found an online tire deal where the pricing was cheaper to take it to CJ's than anywhere else but I had to take the car back to them. I asked them before I went in and when I got there if they had the equipment to do the work since I had low profile tires. They told me repeatedly yes. When I picked up the car after the work was done, I had to leave right away to go to a soccer game for my son. When I got to the game I noticed that my front bumper had a piece of plastic hanging off of it and was all scuffed up on the bottom. I went immediately back but the CJ's was closed. The next day I called the manager Scott to talk to him about the issue and when I went in there, he immediately denied that they had anything to do with it. Within 60 seconds of talking to him, he was defending his guys and his business. I know my cars. I have been a mechanic, I have been an auto broker and I have personally owned many collector cars over the years. I had hand washed this car days before I took it to them and I guarantee you there was not a piece of plastic hanging off my front bumper that I missed seeing. Scott, and apparently the district manager refused to pay for the damage but I could not prove it was done by them. Now I am in for a $500 bill to have my front bumper repaired and repainted. I'm absolutely disgusted about this. I am not the type of person to try and get one over on anybody and I feel I was taken advantage of here in this situation. Scott, his district manager and the employees at CJ's simply didn't want to own up to their mistake when they drove the car over the lift and damaged my front bumper. I would strongly suggest nobody ever takes their vehicle to CJ's in Limerick or for that matter anywhere else. I also have to say I'm not the guy to complain, this is the first time I've ever put a complaint in writing about anything. read more

I've been here twice. Honestly, I'm floored with how honest these guys are. Both times, I was ready to spend big and these guys told me I didn't need to. Twice they could have taken advantage of me but chose not to. This is definitely where I'll be going in the future. read more

I discovered a nail in my tire causing a not-so-slow leak about 2 hours before my 16 year old's driver's license exam. I happened to drive by CJ's as I was trying to figure out what to do so I swung in, explained the situation, and they offered to put a rush job on it to help us make it to the exam station on time. Nice guys who really helped me out in a stressful situation. I was on the road again in no time and my son passed his test! Thanks, CJ's! read more

I always can get an appointment to accommodate my schedule. I feel they only do the required work and don't try to "upsell" any unnecessary work. I just had my inspection done and used a coupon which offered me a great value for the service. I have been using them for years! read more

I want to say a big thanks to Scott!! He's very trustworthy. He always offers me the best and affordable price for my car. CJs gives me the 5 stars customer service experience everytime!! I recently needed to get a new tire and a rim due to a pothole. I've been to 3 different places to get a quote. They all given me $300+. Then I remembered CJs and called and asked for a quote. I was very wowed!! Instead of getting a new rim, Scott was able to fix my rim and all I needed was to get a new tire. My jaw dropped. I work right across street from the CJs but live 50mins away. I came here to get my tire fixed not just because of the affordable price but because of honesty. Scott was very knowleand only recommended things I needed to get done. I dont think I can go anywhere else to get my car work done anymore. CJs will be the one and only!! read more

I've had nothing but good luck going to this place. Always offering me a good price and fast service. Once owned an a 14 yr old Mercedes Bens C230 and they showed me problems under the car nobody else had that were unfixable. It helped me from paying a lot of money for no reason. I have never had a problem at CJs in Limerick. read more

I was at this location last month and had my vehicle inspected. Scott the new manager called me a couple hours after dropping my car off telling me that I had over a 1,000 in things I needed. I had to tell them to do the work because I need my car. Recently I found that Scott did 7 years in prison for armed robbery from a very good friend. I'm now suspect that everything was bogus because of thus info. I will never take my car back to CJ'S. I can't trust anyone with this type of history. read more

I used to work in the Limerick area, I loved this location they are super friendly. It's the best location out of the 3 that I've been too.

Great employees. Every one is personable and a pleasure to deal with. They are what other vehicle service stations should strive to be. As the other post stated, They are great at maintaining their customers. If you need vehicle service in the area, that is the place to go. Check on line for possible coupons. read more

I stopped in to get a repair on my tire before having to drive to NJ for my Grandmother's funeral. I was in and out within a half hour. Fast and efficient! Such a wonderful, friendly staff! I highly recommend Cj's Tire for any service. I definitely will return in the future! It's nice to know there are still nice people in the world! read more

My family has been getting their cars worked on here since they opened. The workers are always nice and friendly and do a great job.

I ordered the tires i wanted ahead of time. Despite having other customers in the waiting area, they had me back on the road in about an hour. Highly recommend! read more

asst manager John needs to be trained in customer service, not friendly wasn't welcoming when I walked in! He complained about it being too early in the week and morning. his appearance was disshelved. He told me to come back he had to order the tire, yes told me they would call me once the delivery truck arrived in a few hrs. I've had tires purchased at CJ's before and that is the only reason I came back, if I had to deal with John there wouldn't be an again. Cory was there to assist on my check out. Luckily for John or he was going to get a training seminar from me....I had asked John about the facebook ads and he said he didn't know anything about what marketing does.. pretty sad!!!!!! read more