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Jiffy Lube

3.0 (11 reviews)
Open • 8:00 am - 7:00 pm
Updated a few days ago

Services - Jiffy Lube

Oil changes

Routine automotive maintenance

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First and foremost I would like to address that my issue has been resolved and refunded. That being said, I will still like to inform others on my experience at this Jiffy Lube. Before I even get into my experience, feel free to google search "Why should I avoid Jiffy Lube?". On May 14, 2021 I went into Jiffy Lube for an oil change. I always had a great experience with PV Express Lube & Auto, and was hoping to see some familiar faces. Upon seeing that there were new techs, I felt uneasy, so I watched over them carefully as my car is my pride and joy. If you don't already know, Jiffy Lube loves to upsell, they're trained to do so. They showed me a Cabin Air Filter that was not mine, as they never entered my vehicle to remove it, also it wasn't even the same one that I pulled earlier that day to check, prior to service. This wasn't my issue with my service that day but, still something that I feel is a need to know about Jiffy Lube. I watched a man in the waiting room buy into all the services suggested. ( "Top Offs", Filters, etc) When my car was finished, a young man, ("tech") pulled my vehicle out of the bay, and decided to give her (my car) a rev. Again, this was after the vehicle was pulled out of the bay area. Therefore there was no purpose to do this. I paid, and I left. The REAL ISSUE came when I checked my oil. When I got my oil change service I was preparing to move out of state and was making sure my car was in good shape to make a 15 hour drive. My oil change was done on a Friday, I didn't get to check my oil until Sunday. I was busy, but this was my mistake. Check your oil after service always. I checked my oil Sunday morning after the car had been sitting overnight. Almost empty. The oil was perfectly at the Low Indicator. / Reference I had driven 79 miles,( since change) and surprisingly for a Subaru I had no issues of leakage, ever. I had to go to Advance Auto Parts to buy oil after paying $62.00 for an "oil change". (More like a drain and top off ) Since they're closed on Sunday, I gave them a call on Monday. I asked for a refund, and they wouldn't provide one without looking at the vehicle. I didn't want to go back, I simply didn't trust their services. After contacting Corporate Jiffy Lube, they (Jiffy Lube) gave me another call asking again for me to bring the vehicle in. This phone call was when the man said to me, " I would like to make sure we didn't drain anything we weren't supposed to, like your Transmission Fluid"... excuse me? Transmission Fluid? I went back, I wanted my refund. ( Okay, I'm Karen today.) My vehicle was back in the bay, and I was in the waiting room. (Where a man was complaining to me about how long his services were taking, and also mentioned he was getting an oil change and he didn't even ask for one.) Anyways, I walked into the bay because I didn't want them alone with my car. I showed somebody (tech) a video of where my oil was at, to which he seemed to care less. They issued a refund and I left. (I was not offered a "new" oil change, but again, I wouldn't have accepted even if they had) I promised myself I wouldn't return to a Jiffy Lube, but I decided to give them another chance, in a different state. My vehicle's motor seized the same day. So 2 for 2 Jiffy Lube, you won. So, If anybody made it to this point in my review, I won't say "don't go" but if you do, good luck and proceed with caution, I don't recommend.

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4 months ago

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1 year ago

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7 months ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

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4 years ago

I've had good experiences with my oil changes in various cars at this location. I have always found them to be friendly and competent.

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3 years ago

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5 years ago

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5 years ago

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