Dont use this place...overpriced and damaged goods, lie about the condition of them and don't stand…read morebehind them. Ignore phone calls. Dont list the name of the business....goes under the owners name instead of the business name on Marketplace. My fault for trusting them. Live and learn. I called and asked to please describe the machine....hahaha. Like new, only like 1 1/2 year old. I could not travel to the store, my fault to pay $300 for this. There is another store close by that is good, not this one.

They have a rating of an "A" with the BBB but it should be a F-. Had an emergency where I needed a…read morerefrigerator asap, contacted "chess st appliance" whom gave me a selection and was having a "sale". I purchased the fridge for over $500 over the phone and was told it would be delivered within 3 days. It's been about a month now and still no delivery, they don't answer phone calls, I'm pretty sure they have me blocked and every now and then I get a text saying they're going to be delivering my item today, I've gotten this text maybe 10 times and NOBODY shows up. CHESS STREET APPLIANCE JUST ROBBED ME AND THINKS THEYRE GOING TO GET AWAY WITH IT

The tech was prompt and efficient. He immediately got to work and was very thorough…read more He charged me exactly what he quoted me and my dryer tuns fine now.,

They did not complete and not good with customer care …read more They said they could fix it but based on my observation, they didn't have good enough skill to fix the issue.

They sent me the wrong part. I had nothing to do with that.......it took almost two and a half…read moremonths, seven emails and three phone conversations to get a refund. They refuse to refund return shipping even though they admitted it was their mistake, They just said that's our policy. So be aware!

well, well, well.... i am not surprised that the review service number is so low. allow me to share…read moresome of my experience with appliance part doctor. in the beginning we had a good relationship. in fact, i considered us business friends. we weren't neighbors, family, or dinner dates, but business friends!! no follow through on first set of appliances!! but i gave them another chance on customer service. then after i purchased a second set of appliances totaling $3200 their true side really showed. customer service took a turn south. things you want to know prior to purchase: -choose appliances that you specifically want to purchase and take a photo!! -discuss and get in writing what your warranty covers and for how long -make sure the appliance is scratched and/or dented. not damaged! there is a difference. -only complete the sale if you can receive a printed receipt (companies will likely not honor a handwritten receipt) hence, no warranty!! with both parties signing to confirm all persons are aware of all aspects of the purchase including warranty. i asked for a printed receipt over a week ago. still waiting!! they're a local company. and it could be emailed!! i have a handwritten receipt. my warranty for service was denied. and i must pay all costs. it is worth paying more for the appliance and receiving the service you need, rather than to take a chance and receive no warranty and no customer service. rest assured i will not give the staff at appliance part doctor/a & m scratch & dent in monongahela, pa any more of my time nor money!!! i suggest purchase elsewhere. save yourself from a stab in the back!!!!!

We stumbled upon this place after searching for a vanity for our 3rd bathroom. They are a scratch…read moreand dent supplier. We were greeted by two ladies at the front. The one walked us back to the vanity's and explained the color code sticker layout. Some of them were chipped or cracked or damaged in some type of way but it was blatantly obvious and properly marked, didn't feel like they were trying to hide any damage. We ended up finding a soft close vanity at a very reasonable price. I did see some washers and toilets for sale as well when browsing. They are cash only and have an undetectable "no hold policy." There is an ATM across the street within walking distance though so no big deal if you didn't bring cash. The two ladies even helped load the item into our vehicle! Great costumer service! We will be back.

Read the reviews...Then look at the BBB listing....nothing but junk..This is the sanford and son of…read morejunk collectors,,,with a coat of wax...sold me a washer...two days later ..pump went...was toldit was glued together..NOT replaces...You could dee the JB weld on it ( white & grey) just to get it out the door...when I called..he said tough shit??

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

Jeff cane several times for a squealing dryer and he is not a very experienced appliance repair man…read more. he charges too much for the call and doesn't even open up the dryer. he orders parts "he thinks" one piece at time , making your price more expensive. When you look online for the parts he replaced they sell it in a kit for way less and the instructions online tell you to replace all wheels and pulley while you're in there ! he was doing one wheel at time .. my husband had to find the issue or he would have left and come back again . he was not very knowledgeable and charges to much for not being efficient. this was not a computer issue it was mechanical. all washers have the wheel and pulley. will not call him again.

I would leave 0 stars if possible. The lady who answered the phone was incredibly rude and gave me…read morethe run around for no reason. I legitimately call in, first time. Never met her or talked to her before that call but she acted as if I was less than dirt and gave me attitude and just nonstop passive aggression. If my mother didn't teach me to always be respectful I would have cursed her out for a good 15mins.