These people are so honest that, even though they didn't come out for service, I feel I must share the positive experience. My last few dryer loads have ended with the felt seal in the drum hanging down. It was clearly losing its stickiness and I looked up whether this could be replaced and how hard it was. The whole drum has to come off, which is out of my capability range, so we tried calling these folks as they are nearby with positive reviews. This was on a Wednesday and although the soonest available appointment was Monday, they promised we would be on a cancellation list. The next day a cancellation came up but, when the woman listened more in depth to the issue, she said she wanted to be honest because for our dryer, even though it's just about five years old, the parts needed were no longer made and we were going to need to replace the dryer. She didn't want us to have to pay a service call only to learn it was unfixable. I really appreciated and respected this. Also when she couldn't get us an appointment immediately, she mentioned they prioritize people with broken refrigerators first, and if you've ever been there you will understand and respect this as well, because washing your clothes can generally wait but food going bad, not so much. I will call these folks for a future repair as I really liked their way of doing business. read more

Had a dryer issue and not only was the issue "diagnosed" over the phone, also saved me $$$. If I ever have any household appliance issues I know who I am calling. This guy is honest and a quick responder. Hands down if you need and appliance repair this guy is the one to call. Supports local business read more

As a 85 year old senior citizen alone so very much prey to being taken by unscrumptious service people and most apprehensive about the validity of written reviews of service people, I wish to report that having become a customer of Patrick of Appliance Services, this gentleman has made me a believer in honesty, reliability and credibility. He came to my home for my dryer for which I have had 2 other service people come in only to tell me "I can't fix what I don't see is wrong". Perhaps so but unlike the others Patrick took the dryer apart almost down to the very bolts in his honesty to find the problem truly explaining that what he did may and may not fix the issue. He was so highly committed to the fix of the appliance for me. Other repair people left me with an attitude of "don't bother me with another call if the dryer doesn't work". Unlike the others, Patrick asked that I call him the day following his repair visit, a day I had planned to use the dryer. I now report that the repair Patrick did provided the dryer to be working fine. I cannot say enough in praise for Patrick and will sing his praises to anyone who asks me for a name of an honest, reliable, credible, expedient, mannerly, highly professional appliance repairman. I am MOST grateful to Patrick for being so honest with me. I am now a committed customer of his for any repair issues I may have for appliances on which he performs repair. Thank you so much, Patrick, for being so upright and honest with me. I give Patrick a 5 star rating and would give him a 10 if it were available. Rose Marie, Millvale, PA. read more

I called to ask about a dishwasher repair. Patrick doesn't repair dishwashers anymore, but still had a bunch of follow-up questions. After explaining my issue and the brand, he walked me through checking on a few things on my dishwasher. He was then able to talk me through the pros and cons of having someone out, and ultimately recommended I buy a new dishwasher. I really appreciated his insight and advice that he gave freely! I definitely recommend him for your appliance needs (though it sounds like you only have a few years left before he retires!) read more

I would highly recommend Patrick at Appliance Services. I found him on Yelp, called and left a detailed message about the problem. He texted me back and was out that afternoon to do the repair. He was courteous, straightforward and fixed our dryer quickly. For a working mom, it was gold! read more

Patrick is fantastic! I gave him my washer's model number over the phone and he walked me through a solution. He won't waste your time or money. Honest, fair, knowledgeable. Returned my call in 9 minutes. Already telling everyone I know to use him. read more

I was looking for an honest, fair and skilled appliance repair person. That's why I called Patrick Shields at Appliance Services, LLC. I left him a detailed message about my Whirlpool Duet washer and my ULine under-mount mini-fridge. As promised, he returned my call in under half an hour. After answering a few questions, he was able to give me the bad news about the washer (start playing Taps for it; the old thing is meeting its maker). He also advised me that he didn't work on this make/model of refrigerator. All in all, some pretty valuable advice, given for free. It saved us both a wasted service call. Thanks! I'd say that you can trust this guy. read more

Patrick arrived on time, friendly, explained the problem, fixed the stove and didn't break the bank!

Patrick is a real gem. Even though I was not in his area, he said he would come to take care of the clogged condensate line on my bottom mount freezer fridge. He said he could be here the next day. When I asked what time I needed to be here since I had a Dr appointment which I could cancel he told me not to cancel- just go to the Dr and tell me what time I wanted him to be here! I was immediately impressed. He called about half an hour before he arrived so I had time to clear the freezer out. He got right to work dislodging ice and clearing the condensate line with boiling water. He had to pull the fridge out from the wall in order to remove the baskets and I was embarrassed to see all the fuzz bunnies back there. He told me to get a damp cloth and he cleaned them up!! Wow!! With everything back together and the fridge back in place he even helped me carry items back upstairs from my basement fridge-who does that??? Patrick does! His prices are so reasonable, he's friendly, helpful and I highly recommend him to anyone who needs their appliance serviced. You'd be hard pressed to find someone as honest, kind, and caring, as well as great at his job than Patrick. And as he handed me my receipt he told me to hold onto it - if the line clogged again within 90 days he would come clear it again at no charge. read more