My husband was the one who take care of our property. When he recently passed away, I was suddenly thrust into a position of being responsible for a rental property and all of the problems and challenges that it came with. I wanted to hire a realtor, but when she came over, she said she would not be able to work for me until I hired a fire sprinkler company to take over the sprinkler system and give their assurances that the property was safe. The first company I called gave me a laundry list of problems with my system. The guy they sent was in a hurry, told me that the entire system was no good and that I needed to call his boss. I was overwhelmed. I decided to look for a different company, so I went on Google and found Citywide. I gave them a call and the guy they sent was a GODSEND. I said to myself God will send me someone who can solve my problems and I was right. The guy from Citywide took his time, gave me a reasonable price and everything was included in the price. He fixed everything right then and there. He painted the pipes, tested the entire system, did some maintenance and took care of the fire extinguishers and signage. When he was done, he handed me all of the paperwork I needed for the real estate broker. I highly recommend this company. read more

I've had an issue with some violations from the fire dept in a commercial space I was renting. The space wasn't put up to code and the landlord basically said according to our lease it is up to us. This was before the fire department started doing these checks which I hear they only do when the economy seems to be getting better and that's when they go and check on these violations to get money. Had 3 people give me estimates and went with citywide. Despite the reviews I went ahead with them and after a year they have still been great. Everything was done according to the contract in a timely manner and has been a pleasure to work with. Ashley was very quick to give answers and helped arrange to represent us in hearings for a very nominal fee. read more

I've had a great experience with Citywide so far. I initially connected with them when trying to resolve a violation that I had with a building I manage in Brooklyn. Vinny and his team quickly resolved the issue and have taken care of all of the inspections since then. City and State rules and regulations can be a real pain to navigate so it's been great to turn over the fire pump and sprinkler part of maze over to Citywide and not have to worry about it anymore. I've also seen the prices that other companies are charging and Citywide is definitely the best deal going. read more

I received three FDNY violations. After calling a few of companies, I decided on Citywide because I felt they had the best plan to correct these violations. They came to my building and really simplified the situation for me by basically organizing all of my violations and responding accordingly. The guy that came really did seem like a expert on the Fire Department. Solid company. read more

I manage a number of properties in manhattan. I picked this company because of the compliance issues(insurance+fdny). they are great, open 7 day any hour of the day, very reliable. The other bonus, they work for you, not against you. we dont get separate bills like the other companies do. I highly recommend them. read more

Awful, phony company, stay away. If you don't immediately sign up, they will report you to FDNY for summons. That's how their business operates. They use blackmail, coercion just so you sign up for sprinkler service. This business should be reported for bad business tactics, they should be shut down. Stay away! read more

Citywide's team is professional and responsive. Their prices are competitive and, unlike our experience with other companies, they consistently show up on time (or often early!). Their technicians are friendly, knowledgeable, and flexible to work around your scheduling needs. read more

Called this company for a service issue and got a appointment later in the day! The service guy was very friendly and their price was a little less than their competitors. Definitely would recommend these guys again. read more