The rates continuously increase monthly. Went from paying 55 straight to 150 is insane!!! I kept…read moregetting locked out of the gate and had to call each month for a temporary code... I was never late or missed a payment.. my new storage is great A&W is the best

Thanks for the last minute help! Courteous & knowledgeable staffread more

Desmond done a great job with us very detailed in all information that was given to us ​​read more

First I went by a facility...no one was there. Could not…read morecomplete the process online.. Called the facility and customer service. None of the benefits offered online were available. The price offered online was not valid, the "free lock" promo had ended and the monthly cost was more than was stated online. The guy said, "Sorry ma'am, that's just how it is sometimes." Too bad I couldn't give 0 stars.

If there was a ZERO star option I would definitely choose that. I walked I to this facility and…read moreasked about pricing and availability of a storage unit. I was told what I wanted wouldn't be available until January 30th and was given a price of $150 with second month free. The day I go to check in the price doubled. I called to get everything straightened out and was told pretty much too bad. I was offered different options another location but as I explained that wouldn't work for me. Very Very bad business! DO NOT RENT HERE!!

Quick and easy process. Miranda was very thorough, polite, friendly and helped me load the boxes I…read morebought into my car. She answered all my questions and was patient. EXCELLENT CUSTOMER SERVICE MIRANDA!! Thanks for making an unexpected move a less stressful!!

I rented a unit in June from the Howe Springs Location. The attendant was exceptional. Very nice…read moreman. No problem with him at all. My rental rate was good at that time. A few months later it increased slightly. I am also a veteran and nursing. I received a discount of some sort at that time. Just last month they have added an increase of more than 80.00 a month to my unit. I can't even get a good explanation as to why this humungous increase in fees. 173.00 I was asked to pay. Mind you I am not in state so I can't just go grab my things. What type of business practice is this. Never again will I rent a unit with this company. Potential renters BEWARE OF PRICE INCREASES.

From the owner: Storage Rentals of America in Florence, SC offers affordable, clean self storage units with…read moreflexible month-to-month leases, perfect for both short-term and long-term needs. Serving Florence neighborhoods like Hampton Pointe, Highland Park, Danwood, and Effingham, we provide convenient storage solutions for military personnel stationed at Florence Army Airfield. Enjoy enhanced security features for peace of mind, and customer service available 7 days a week. On-site moving and packing supplies make your storage process easier and more efficient. Move in online, by phone, or in person - find the space you need today!

369 N. Irby Street The U-Haul rental process was easy and…read morefast! The manager, Mr. Woods, provided exceptional customer service!

Absolutely disorganized! Nobody knows where the truck that I reserved weeks ago. People on the…read morephone just keep passing me around. Service is terrible. I'm going home without my truck rental. May be rescheduling my movers! This is really baaaaaadd business!

Absolutely the WORST with EXTREMELY RUDE staff. Justin hung up on us twice after notifying us that…read morewe couldn't move our stuff in today because they were "painting". We booked this unit a month ago and they told us this LAST NIGHT. Less than 12 hours notice, when we have to be out of our house TODAY. So we have to get a new storage unit within the next THREE HOURS. Oh, and they won't refund us our deposit. DO NOT USE THIS COMPANY! Absolute SCAM!

Highly disappointed. I have been a customer since 2022 I have been to my storage unit many many…read moretimes over the years with no problem . I rented a climate control inside unit paid my insurance that they required every month threw them . Today I went n cleaned my unit out to find mold on several of my items . Items I can not replace this is suppose to be climate control . I noticed that the ac unit was not there today. Was never told it was out or if there as a leak nothing. I ca.lled customer service to let them know what found they informed me I needed to call the office so they could take pictures n put a claim in. The office was closed. I am highly upset that I paid all this money n insurance with every year my rate went up including insurance. So I will be contacting a lawyer to see what my rights are. One pissed off person . Of jessup st myrtle beach sc unit 890