I am writing this review on behalf of my 90 year old mother whose husband recently passed at 96…read moreafter a long battle with dementia. In reviewing my parents' finances, I became aware that the Baltimore Sun has been criminally over-charging them for paper subscription services, likely for many years. Since November 2024, the Sun has been charging my parents $250 per month for subscription services, an increase from the already outrageous price of $170 per month for the prior year(s)!! Thats $9 per day!!!! Meanwhile, the intro price is $6.99 per week. This type of behavior, especially against elderly people managing chronic health conditions, is predatory, criminal and shameful. They subscribed for 60 + years. Shame shame shame on you Sun Paper. Shame. Honestly, It makes me feel ashamed to be from Maryland. Luckily, I got to complain to a call center 1/2 way around the world. so thats nice It is unfortunate that yelp does not allow 0 stars.

I have been a subscriber for years, and even though the paper has been greatly diminished since…read morethey were acquired by Alden Global Company whose mission is to torpedo all newspapers in their portfolio, I still think local news coverage is good, and essential as the watch dogs for the Baltimore region. I have never had any issues with delivery as other folks reported. The cost of the paper is ridiculous considering what you get, and I cancelled for a few months, but found that I missed it and re-subscribed at a better price. So even though my 4 stars is probably generous, I want to support the journalists who still do a great job in covering Baltimore and surrounding area.

The Sun's news section is how a newspaper is supposed to be: unbiased reporting of local, national…read moreand world news, with no attempts to change viewers' political beliefs (take note, Washington Post...). Unfortunately there's not enough of it, probably for financial reasons and having to keep a small staff to remain viable. Which is a shame, because if they had the resources of a larger paper, with their focus on neutral and unbiased reporting I think they would be one of the nation's top newspapers. The rest of the paper is equally thin but great at what they do have. The subscription is worth it alone just for the Friday Weekend section that lists all kinds of activities going on around Baltimore, that I don't know where you can find anywhere else.

I wrote a letter to cancel. I would have kept the account but the subscription is too expensive…read more Then they sent a "wait a minute" email letting me know I could subscribe at a cheaper rate. I never answered the letter as I am not interested in renewing. I called and asked them to cancel my account and they still tried to talk me into renewing despite me telling the agent to please cancel this account. I checked my account and my crediit card was in their system, held hostage for a future subscription. She stated she cancelled it . I had to ask for a cancellation number as proof though I do not know if this number is legit... I had to call my card company and block them from adding anymore charges or having access to my card...period. I recommend that everyone BLOCK the Baltimore Sun from their credit card.

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Spoke to a young kid, Casey. Extremely rude. Should never be allowed to answer phones. Very, very…read moreunprofessional. Easily the rudest person I have spoken to on the phone in years.

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