All I can say is wow! What a great experience. Larry was our driver and his service was impeccable…read more Helping all of the ladies out safely, arriving on time, super safe driver and even rolling out the red carpet. Our whole group was so impressed with Larry. Varsity made our wedding so special and easy getting us from our home to the venues and back with ease. 10/10, would use their services again!!!

Jerry and our Driver, Larry, were phenomenal. We rented the 20 person bus for our Wedding. And it…read morewas perfect. Early arrival. Attentive super fun/friendly driver (Larry). Red carpet service. Flawless. Fun. Safe. Perfect. BEYOND A FIVE STAR REVIEW. Thank you for making our special day even better.

Tip top service! Very professional, punctual, courteous,…read moreand friendly chauffeurs. There is an amazing selection of luxury vehicles to choose from for whatever event or service you need. All of the SUVs and sedans are top-of-the-line and very clean. The coach buses are like private jets on wheels! Very fancy. Highly recommend this chauffeur service. They are the best!

outstanding service, on time , assistance with baggage and early morning pick ups ! highly…read morerecommend!

Absolutely HORRID! I called to for limousine service and was received by a rude, uninterested man…read morewho answered the phone. They must have more business than they need to worry about treating customers well. Absolutely WOULD NOT recommend using this service.

Great job!!! We hired satisfaction limo and were very happy with the customer service. We rented a…read more30 person party bus to make trips from the hotel it the backyard wedding venue 30 minutes away. All my wedding guests loved the bus and the driver! Would definitely use them again and I highly recommend this company.

5 star service!!…read more Visiting a new city is always stressful. You have to pick a hotel, find your way to the place, and on top of this you have to do this blindly, not knowing the city. Thanks to the yelpers, I found Motor City Limo and called them 3 months prior to the trip to book the transfer to/ from the airport / hotel. A few days prior to the trip I get a confirmation email, and then on the day of the trip I get an email reminding me of my pick up. The only down part is, if you don't have access to email, you would not get this reminder. As I landed I got an email telling me my driver was on the way and a photo of Anton. Then I got a text message telling me he's at the Coffee Bean with an iPad sign. Total communication .. love it! He was so easy to find, and we had no communication problem. Anton was a great driver and guide. Our SUV was warm and he even gave us bottled water to sip on. Chatty but not overly chatty, and gave us tips on what to do in Detroit. I asked Motor City to allow me to tip the driver with cash, and I gave Anton a very generous tip for a job well done. On the day of our return we had "GG" and she was excellent as well. Bright and early at 7 am on as Sunday, she was chipper and friendly. She grew up in Detroit and told us how things have changed in the new Detroit revival. Just like our arrival, Motor City gave me plenty of confirmations and notifications, so I did not stress if my reservation would be there or not. Thumbs up to Motor City, and to Karen the gal I spoke to on the phone. Emailed me within hours, and they never close. Excellent, and recommend them!

Motor city limousine literally stood us up on our wedding day. We made our reservations over a year…read morein advance, followed up a few weeks before to make sure everything was in order, paid the balance due the week before the event, and then the day of... they were a no show. I received a frantic call from my bride standing in front of the hotel where she was supposed to meet the shuttle to take her and the bridal party to the venue and there was no shuttle. I called dispatch in a panic and they didn't have an answer for where vehicle was. They said the driver had left on time an hour prior but was now MIA. The 30-person shuttle we had booked for 10 hours of transfer service never showed up. They eventually sent a small SUV ~6 hours after our service was scheduled to start, but that didn't help much. Rather than enjoying our wedding day, I spent the afternoon and evening trying to coordinate rides for grandparents, family members and other guests from the hotel to the venue and then back to the hotel at the end of the night. MCL has since refunded my money but that doesn't begin to compensate for the chaos they caused. I would not recommend this service for anyone planning a wedding.

I had call for an advanced pick up 30 min prior to needing it. The man who answered stoped me from…read moretalking and said we need to know where the pick up is first. I told him and where the destination was. Super rude and they didn't even come by the time I needed them when I called a second time 10 min prior. They called me 5 min before I needed to get to my destination asking where my location was, when I gave them my address the first time. Horrible customer experience and service!

If you want a bad example of a way to run a company, waste your money on this one. You will be…read morewaiting, and waiting, and waiting. Calling doesn't help, you will just moved down the list. You should judge whether it will be quicker to walk to your destination, rather than waste money on this miserable excuse for a company. The one thing they are really good at are excuses and apologies.

Hired to take us to the Detroit airport for 7 am flight. The pick up time was 2 am, when they…read moredidn't show I called the owner. He couldn't even contact the driver. Found out after that the driver claimed he was told 2pm. Thankfully we were all leaving from a friends farm and our vehicles were parked there already, so we loaded up 3 of them (12 in our group) and started for Sarnia. The difficult part of this is if we drove ourselves to Detroit, our return flight was to Toronto, how do we get our vehicles from Detroit? Thoughtfully the owner had our vehicles driven back to the farm (more on that later). On route the owner called and gave us an address south of Sarnia, told to meet there and we would have a limo waiting. The driver drove about 140km/hr to get us there as quick as he could to make our flight (scary). We had gone through a panic state, used our own gas for 3 vehicles, 200 kms round trip and when asked if we would get a partial refund for their mistake, he gave us $300 back on a $1500 bill. After paying our friends for the gas money for using their vehicles, that left just under $200 refunded for what could have been a huge problem. When inquired about being a little more considerate since we drove 1/2 the distance to Detroit and 1/4 of our round trip contract, I received no more correspondence. Sadly I will not be using or recommending this company to anyone, which is tragic because I like to support small, local businesses but customer satisfaction and word of mouth does not concern this company.

From the owner: Wave Limo and Tours specialize in Luxury transportation for beer and wine Tours and all…read moretransportation services in Southwestern Ontario.