This is an absolutely amazing taxi company, recently I came to Sarnia for buisness and needed…read moretransportation to and from the location I was staying at, I pre booked all of my rides early in the morning and all arrived on time of before the scheduled time. Cab drivers were respectful kind, and made good conversation and got me to my destination in a timely manner. The only thing I did notice was the lack of masks, as Ontario is currently mandated to wear masks I feel as though for not only the safety of me as a customer but we also need to keep the drivers safe as well so it may be useful to instruct driver on wearing masks even if Sarnia does not really have any active cases, I am from out of town and you do not know if your customers have somehow been exposed. If I ever visit Sarnia again I will definitely use this service again!

From the owner: We try to make our customers feel comfortable as much as we can we also supply car seats and…read morebooster seats for the little ones they love. And the convenience of having a debit machine or using credit.

I had call for an advanced pick up 30 min prior to needing it. The man who answered stoped me from…read moretalking and said we need to know where the pick up is first. I told him and where the destination was. Super rude and they didn't even come by the time I needed them when I called a second time 10 min prior. They called me 5 min before I needed to get to my destination asking where my location was, when I gave them my address the first time. Horrible customer experience and service!

If you want a bad example of a way to run a company, waste your money on this one. You will be…read morewaiting, and waiting, and waiting. Calling doesn't help, you will just moved down the list. You should judge whether it will be quicker to walk to your destination, rather than waste money on this miserable excuse for a company. The one thing they are really good at are excuses and apologies.

Absolutely do not use these people dispatches rude and the drivers are even Ruder. They are…read moreinappropriate and disgusting. Their vehicles are dirty and old and should not even be on the road.

Driver's do not drive safe when they wanna fish tail and squack their tires when turning the corner…read moreand could have caused an accident

very profesional, most resonably priced cab company in the city of sarnia. they went to the chatam…read morehospital and picked up my wife & brought her back to our door step here in sarnia,& they only charged us for the trip back from chatam,were as all the other cab companies here in sarnia wanted to charge us for the trip to & from chatam.@ a very resonable fair.the driver was very friendly.they have my business from here on out. thank you two 3 taxi. take care & stay safe.

From the owner: Our business specializes in making sure all our passengers arrive safe to their destinations by our…read morefriendly, helpful and knowledgeable drivers. Our dispatchers are friendly and can answer questions truthfully and quickly.

I called a cab for a friend, the driver pulled up to the store next to us, saw another man there,…read moreand left.. when I called to ask the driver to turn around the very ignorant lady that was running dispatch said to me that "no, the driver said he wasn't taking that guy" and hung up on me... it wasn't even the right person, she didn't even care to listen to what I was trying to explain. She was so ignorant it made me so angry that someone was so rude on Christmas eve. To the wrong person completely.

I called for a pick-up at a Variety Store. As cab a pulled up the driver turned off the roof…read moreservice light and said he wasn't there for a pick-up. He went inside the store and bought scratchers and went back to his car. Just as he pulled away he turned the roof light back on. I called the dispatcher and was told that a cab was just at the location and there was no one there, but a another cab could be sent with just a half hour to 45min wait time.

We were trying to get back to Detroit after delivering a boat for the Port Huron - Mackinac race…read moreand couldn't get Uber or Lyft to respond. Called City Cab and April, the dispatcher was super helpful. Our driver was really nice and efficient, the cab was clean and comfortable. Would give more stars in the rating if I could! UPDATE-I had the wrong company name. It was NOT City Cab, but Port Huron Cab that we used.

I needed a ride from Detroit Metro Airport to Port Huron area at 2 am. Called several competitors…read moreand left messages for 3 days to make advance reservations and not a one answered their phones or called or texted me back. Then I called City Cab-Limousine first call quickly answered by a pleasant dispatcher who took my info and instantly connected me to Randy the driver for that route. We were all set within a few minutes. I liked his eye to details and efficiency. Randy was good to his word, was not only waiting where he said he'd be but also very alert as to the people entering that area. He saw me quite a distance off and came right over and introduced himself. Impressive first look, all professional, courteous, respectful, dressed in a black executive business suit. Helped my Skycap escort with my bags, walker, and me in wheelchair to limo. I was at ease with his driving and had pleasant convo for the long ride right to the door of my destination. So pleased to know the return trip would be pleasant as well. He arrived on time for return to airport at 2:30 am another relaxed trip. Loved it! Felt like family. I've already recommended Randy and City Cab-Limousine to my friends and family in the area.

Ok, I'm leaving 5 stars for Chesterfield Cab because I didn't even think it was an option as it was…read morerated 1 star. I live in Chesterfield and my husband had a stroke recently so I''m the only driver. I needed a test at the hospital and was unable to drive home myself. I called the Chesterfield Cab number, got someone immediately and set it up the night before. I had to move the time up earlier and change the hospital location at the last minute - all no problem. The driver was from Suburban cab, very professional, reasonably priced and courteous. He even knew a shortcut to get there. I was on time. The cab had great air conditioning - it was 90 and very humid. We had to wait on the return cab about 25 minutes - that's the only thing I would knock off a star for BUT we do not have a lot of cabs in this area cruising around all the time. This is not NY, Chicago or California. It wasn't that big of a deal anyway. We just waited at the door. The rate home was about the same as the rate there even though the traffic was heavier. Overall, this cab company is my new best friend, because I now know there is a service I can call if I get into a pickle like this again. It's also a service I recommend to friends. I would caution everyone against leaving nothing but bad reviews for businesses. In this case, I truly didn't even think I could call this company. That's just wrong. Please be responsible Yelpers. On that note, please know these are not spiffy NYC cabs-but if you need a ride and don't want to hire a limo, they are more than good enough =D EDIT: I wanted to add that they said they serve most of the Macomb county area up to Richmond and down to 8 Mile, and go as far west as Rochester in some cases.

Over the years I've had mostly good experiences the reason 4 stars. Every company has growing…read morepains and ups and downs it's understandable BUT., I'm disappointed I was left stranded today without a follow-up call to say my driver was leaving. This is the reason that 5 stars. There was no confirmation I only had x amount of minutes before they leave. One of their female drivers came to pick me up. She did call to let me know she was outside but didn't answer the phone whan I called her back to confirm I'm at the door looking for her. I've never had anybody leave me stranded they just turn the meter on. The dispatcher did not make it any better blaming me opposed to offering to just send another car out & confirming they should be there in x amount of minutes. She knew I still had to get home. God is good I did not have to walk home in a dress in the dark in the cold in Michigan in November. I don't think it was too much to at least call me back and say hey Lisa we have to be out of here in 60 seconds or I will have to go to my next run. Some kind of follow-up. I have to give consideration two customers at my job when I interact with people even if it's not the company's fault. Shouldn't be too much to ask for the same follow through especially since I've called a cab everyday this week spending almost $100 plus I tip. I guess this didn't matter. Just disappointing

The older guy that drives the cab is incredibly rude and ignorant. I do not recommend this taxi…read moreservice.