Horrible experience overall. Maintenance requests were ignored for months, some for nearly a year,…read moreand then marked "resolved" without anything actually being fixed. I ended up repairing several issues myself just to avoid dealing with management constantly making excuses or promising repairs that never happened. The property has serious issues, including termites and water leaks. One major leak flooded nearly half the home and damaged electronics. Even after reporting it immediately, it still took two days for someone to come out, forcing us to shut off the water and stay elsewhere until it was repaired. I also gave advance notice before moving out, and despite my lease paperwork clearly showing the termination date, I'm still being charged for an additional month after already being out for over a week. I've called multiple times about the incorrect charges showing on the portal, but nothing has been resolved. At this point, I didn't even bother asking about the deposit because I just wanted to be completely done with this place and management permanently. I have a whole album of pictures, documents, messages, ignored maintenance requests, and videos to back up my claims so I'd love it if the company actually saw this and answered.

Well first of all we moved in 3 years ago to this park and we were greeted by the management to get…read moreour keys to our place and it turns out the home that we were living in would soon be a problem. When we finished moving in, we noticed some interior damages as well as exterior ones too. Interior damages included floors caving in, and exterior included wood rot on all sidings of the house and also the roof edges, as well as the front porch caving in. After 3 years living there we never got any repairs done to that house, even though we've told them many times. They've told us that we would be the first ones, and they started ignoring us and avoiding our house. It was all lies we were told. And the landlady Sandra told us that the floors were like that because they were new. Heck no they weren't new, if they were new why would they be like that. That's straight up lies. And to make matters worse, she had shown us another mobile home that was available in the park, and she said we could move in and everything would be transferred, but like 2 hours later Sandra called and said that if we weren't happy and we didn't feel safe then we move out. What does that tell you right there. She was basically kicking us out but trying to say it in a different way. Well we had to pay our full rent for June because of not she would have put an eviction notice on our door. So I forgot to mention that after a while they did come and attempt to fix the house up but then the next day they never came back. They fixed the sidings and re-leveled but when they were re-leveling the house started to crack. The ceiling in one of the rooms was falling, there was a giant hole in the wall of the kitchen, there was cracks everywhere on the walls and even where the beam was, and the floors became more weaker. We tried to ask for our 500 dollar deposit back and she made up a bunch of excuses just so we wouldn't get it back. And Sandra said she would charge water, light and trash even though we were already out of there. We were living in a dangerously unlivable mobile home that could've caved in at any point. So that's my experience with this so called peaceful and friendly community. The current management of Citrus Valley need to be seriously talked to or removed. That park is going to go downhill. Sandra and Mario Flores have told us all lies ever since we've first moved in. And what sucks about this management is that they are treating us like if we were criminals. We are not allowed back in at all to visit our friends we've made there. Everybody else we've known and that have lived there for years have moved out because of them. Mario and Sandra have favorites. If they don't like you they always find ways to kick you out. One more thing, they had given us the option to buy that mobile home but it would cost 30,000 and we would have to fix everything ourselves, or 40,000 and everything would be brand new and fixed by them.that's when we got kicked out. No, I don't recommend this place. And I should give this place 0 stars because the management which are Sandra and Mario are terrible and they should be removed. Hope this helps, and if anyone knows someone that can help us out with getting our money back, please reply to this review. Thank you

Amazing people in the office and maintenance team keeps the areas nice and clean. Pot luck dinners…read morewere fun to go meet fellow travelers. Lots of permanent residents and also have places for sale. Vicky in the office is a pleasure to work with and she goes all out to make sure everyone is well taken care of!

We were here to check the RV Parks in the area for a winter destination. This is by far the nicest…read morein the area, it very clean and manicured and Park manager very friendly and informative. Shopping and Restaurants are also close. This park is recommended.

We just came down for two months. Adrian, the manager, is one of the nicest people you could ever…read moremeet. All the residents treat you like family from day one and there's always something organized to do. It is one of the most economical parks in the valley. Would love to stay here again if we decide to come back to the valley.

This smaller park is home to many very friendly winter Texans that try hard to keep everyone busy…read morewith fun events. The park lacks the amenities of some of the other parks in the valley, so if that's what you are into this may not be your place. Year round residents are quiet and respectful. Pretty peaceful and pleasant place to live. Awesome manager will give you a hand when needed or hook you up to someone who will.

I'm disappointed that this place isn't child-friendly, considering how close it is to the…read moreuniversity.

I was going to call for reservation until I read all the negativity about the bigotry in this park…read more Going to check elsewhere.

Should of known when I get handed a rule book to sign. First red flag! Not a pet friendly place…read more They do have two dog parks, and is dry grass and stickers. Leash your dog and you can walk them is an area between RV pads full of stickers and sandburrs. Not allowed to pee and your site or anywhere except the sundburr walk and sticker park. Got scolded for walking my dog around the building. He wasn't peeing. No dog pins allowed on your site. On the two stars, People are nice, pools are taken care of. Laundry room is well taken care of. Don't recommend if your a fur baby family.

NOTE: I gave these people one star only because it was required in order to submit a review. If I…read morehad my way. I would give negative stars Workampers BEWARE this activities department!!!!! I wasn't even there an hour and the activities directors were on my doorstep! They constantly beat on my door, blew up my phone and my husband's phone. Required the use of my personal vehicle to shop for groceries, late nights every Weds to bake plus deliver pizzas Five AM Saturdays to cook breakfasts for residents and was told next year I would be required to do late night FRIDAYS to make hamburgers NO TIME OFF EVER In a previous life as a professional chef I was VERY well paid to do this job plus I had a company car and company cell phone. PS: The park MGRS sat and watched it happen

I was in the area for the 2023 Texas Master Naturalist annual meeting. I don't like to stay in…read morehotels, so I turned it into a camping trip and brought my RV down. I usually stay in State Parks. Unfortunately, the Benson Rio Grande State Park, which was immediately across the street from this lovely RV park, does not have camping. After carefully studying the area for good RV places to stay, I decided on this one. Two other couples from the Alamo Area chapter of the Texas Master Naturalists also stayed there. I can't say a whole lot about the facilities, as I had no time to enjoy any of the luxurious amenities available. I can tell you that this was the most beautifully laid out RV park I have ever seen. The entire place is landscaped with Texas natives. The varieties of flowers that were blooming was nearly overwhelming. The birds flying all over were equally enchanting. I probably could've thrown a rock from my camper to the border wall. That was interesting for me. I watched several border patrol vehicles passing by on the street just outside of the fence. I felt 100% secure the entire time I was there. The park is only 9/10 of a mile from the National Butterfly Center. as I mentioned before, it is also right across the street from the state park. In fact, there is a gate that takes you directly to the visitors parking for the state park. The resort was extremely quiet. I don't know if that would be true when it is filled to capacity with Winter Texans, but I wouldn't be there. The seasonal price is really high. The location is only about 8 miles from downtown McAllen. It was very convenient to get to all of my field trips and the conference at the convention center. The RV park is under new management. The couple that runs it are two of the nicest people you could ever meet. They are extremely accommodating and welcoming. They have a wonderful place, and they really know how to run it. I will stay at this particular location anytime I am in the area in the future. Since most of my time was taken up with conference activities, there is still a lot of exploring I would love to do in that area. The Rio Grande Valley is an amazing place for birding. I would love to do more of that.

This Rv resort is what i thought all RV camping would be like! We absolutely loved & recommend…read morethis park, the spread out sites, the beautiful landscaping, the birds, butterflies, palm trees, friendly people and adjacency to many great birding sites in this area. The cleanest and nicest bathrooms,showers and laudry area. Thanks for a great visit! We will be back!

I had a great experience at Americana. I tent camped there for a week while exploring the lower Rio…read moreGrande Valley and was treated well by everyone. The manager Greg went out of his way to make sure I was comfortable and safe. The bathroom and rec-room were clean and well-equipped (the rec room had a very nice kitchen which I was free to use). There was a laundry room as well. I definitely felt like I was glamping.I was invited to join in activities and made to feel very welcome. The tent site was clean and level and had shade and a picnic table. The RV park itself was quiet but the road was busy and could be noisy at times; nevertheless I slept well. There were birders and butterfliers there who helped me plan my itinerary when I asked and were generous with their knowledge. The resort even had a bird walk area. It's very close to a beautiful state park and a superb butterfly garden. I highly recommend it!

This place is a gem. Weekender, vacationers, Winter Texans, residents, they have a bit of…read moreeverything here. 154 large sites with Bird and Butterfly friendly landscaping, large trees, short nature trails... and OH MY the BIRDS! Showers, laundry, kitchen, lounge... everything you might need during your get away.

I only stay during the summer and therefore don't participate in activities. I always feel…read morewelcome. It's an older facility but it's kept well maintained. I use the shower house and it is spotless which is important to me. All the people are very nice and friendly. Close to grocery store, shopping and movies.

We felt right at home here. Ruth, the new manager, was so welcoming, and introduced us to some of…read morethe other residents, who we became fast friends with. This is the way to snowbird - with a group of really nice people who know how to welcome newcomers. The sites and the park facilities are really clean and well kept too.

We had such a relaxing stay at this RV park. Michelle in the office was so kind and helpful. The…read morebathrooms are clean. The evenings are cool and breezy. We would definitely return to this location in the future.

Owners John and Mary were kind at check-in and they allowed us to choose north-facing pull through…read morefull hookup site #41. Be forewarned that all of the sites are on hard clay dirt with grassy patches and there are tons of spiky painful burs. Do not walk around barefoot! This campground is incredibly quiet. The free wifi was decent and it worked great in our coach. My AT&T phone had 2 bars and the hotspot wifi was functional. The main building has a large library and puzzle room. Not a lot of activities due to Covid but we did participate in the optional Saturday night dinner. Portions were huge and a good deal at only $8.00/person. Clean restrooms and showers. Large laundry room with lots of machines and reasonable prices at only $1.50 to wash and $1.25 to dry. A reverse osmosis water spigot is also available behind the main building. Guests are welcome to fill up 1 gallon bottles free of charge and the water quality is amazing. So cool! Make sure to stop by Los Venados Country Store during your stay as they have excellent burgers.