Completely horrible experience from the first day to the day we pulled my mother out of memory…read morecare, which was only 3 days later. Staff was virtually absent. Getting in and out of the unit took sometimes as long as 10 minutes or more. On a Saturday we observed the only staff member available to open the door was the same only staff member serving lunch to the zombies they have for patients. Upon entering the lunchroom there were children's cartoons playing on TV, green looking hot dogs with some type of sauce that looked like it came out of a bathroom, and my mother could barely speak to us, as her voice was hoarse, her hair was filthy and matted to the back of her head, mismatched dirty clothes, and when I tracked down the same nurse I had met 3 days earlier who was handling the same vials that were later given to me as "haloperidol", she did not know who I was, rudely stated her name, and shrugged me off when I said I was taking my mother out of the lunch room immediately. My father who would visit my mother from independent living (we also removed him and all his belongings 3 days later when we learned the entire apartment was infested with various types of roaches when we visited after movers brought his items in 3 days earlier) would try and help her eat and take her back to her room and would be told he could not take her out for sometimes as much as two hours while the other zombie residents (by all appearances every resident had been given some type of sedative, my mothers was Halperidol, I learned later when I pulled her meds upon taking her out of the facility. NEVER SANCTIONED IN FACT TOLD HER HOSPICE NURSE NOT TO GIVE THIS TO HER EVER AGAIN PRIOR TO ENTRY INTO FACILITY as side effects are " potent antipsychotic medication with common side effects including sedation, dizziness, dry mouth, constipation, and blurred vision. It carries a high risk of extrapyramidal symptoms (EPS)--such as tremors, muscle stiffness, and involuntary movements--as well as potential for serious conditions like tardive dyskinesia, QT prolongation, and neuroleptic malignant syndrome (NMS)." When I told the staff I was taking her out for at least the weekend (only way to get her out of there quickly was to state she was coming to visit with me at my home) I was given an entire bag of 30 or more doses of this Halperidol drug she was NOT PRESCRIBED prior to admission by the 'nurse on duty' to bring home with me. WHAT? My father observed patients with involuntary movements throughout the 3 days she was there and again, my mother could barely speak or raise her voice above a whisper and reported "voices in her head" and clicking, roaring, and thumping in her ear. AFTER 3 DAYS. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY OR ANYWHERE NEAR ANY PART OF THE PROPERTY FOR ANY REASON.

It is very degradering to treat the older people the way they do, the girls in physical therapy…read moretreat the patients like animals I saw it with my eyes. this place needs to close doors, I would never be there before I died, terrible place.

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

The quality of care is good but the communication is non existent…read more You lierally CANNOT contact the Mesa location by telephone. They simply do not answer, abd direct calls to the Director Nate also go unanswered with messgaes ignored. You MUST PHYSICALLY visit the facility IN PERSON to get ANY ACTION regarding your loved one. THIS IS UNACCEPTABLE.

Horrible. My dad wen there. He hated it instantly, and he died after two weeks in their care…read more Prior to that he was going to walmart and harbor freight, dollar general shopping and was just fine. Once he moved there he called me on the phone the first hour and begged me not to have him move there. Its for Memory care patients only. Don't be fooled. If your parent is still functioning, this place will kill them. they will lose all freedoms and will become prisoners. Even at my requests, they would not open the gates so he could resume his normal life. You wont be able to communicate with then one on one again....ever. They insist on emailing back and forth cause they are "So busy" with the12 people that live there. disgusting. My dad had a dual stroke and died from all the stress of them taking away his entire life and it took a week and a half and he was gone. Don't do this to your parents....even if you dont like them. It should be shut down!

I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.

Staff was fine my shared room was horrible. The food was terrible high fat high sodium very small…read moreportions served cold. It feels like profit center for old people storage

I was not impressed with the owner or the ever changing staff. My friend was placed there - she…read morealways seemed afraid and our visits were never in private! I was happy when she was moved to a different facility. Please check carefully when looking for a place for your loved ones !

Im so happy i found this nice home for my mom. The owner and staff are very compassionate and…read morerespectful. Residents are very comfortable and happy there. My mom made some friends right away. Will recommend to anybody who is looking for a good place for their loved ones.

From the owner: Loma Vista Assisted Living provides a warm, comfortable, secure family like environment for your…read moreloved one to gracefully age in a place with love, support, and compassion. Health and happiness should be a part of everyone's golden years, and this is what we strive to help our residents achieve. We pride ourselves on helping our residents live life to the fullest while maintaining their independence, privacy, and dignity.

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

Voted Best of Gilbert! love American Orchards! My father moved into memory care 10 months ago…read more Joyce and her staff really do care about the residents. They have lots of fun activities and delicious food. During the holidays, they have wonderful family meals and celebrations. Also, I feel like I can go to the staff with questions. The other residents are so much fun to be around. They love to play games! I feel like it is one big family. Once a week they take the residents on a field trip. These field trip are especially important to my father. He loves getting out. A big thanks to the activity gals, med techs, aids, housekeeping, chefs, maintenance and the staff.

American Orchards is an excellent community with even better staff. Joyce Tate, the Community Care…read moreDirector, truly cares about her residence, their families her and staff.

Assisted Living of Mesa is not the typical group home! Before I visited this home, I was sure that…read morethe type of loving, professionally-run home I so needed for my mom did not exist! I toured more group homes than I can count; typically leaving in tears considering the type of 'existence' my mom would have there. As a school administrator with high standards, I expected equally high standards from other professions; my expectations were truly always shot down when I visited group homes in the Phoenix area. I began to think the 'best' was just very below-average and felt despair in considering leaving my dear mother in any of them. But... when I stepped inside the Assisted Living of Mesa, I immediately felt a difference- a huge difference. At the other homes I had visited, I always had the sense that the caregivers were putting on a happy face for visitors but somehow sensed that when the door closed, things were not so happy. I was negative about the whole group home concept and was distraught over how I could take care of my mother. The caregivers have a really hard job, I know, but I can't compromise my mom's safety and care. ​But... when walked into the Assisted Living of Mesa, I could not continue with that negative feeling. I immediately felt that the employees were committed to making the group home a HOME for everyone who visited or lived there! There was such a genuine feeling that permeated every aspect of the tour. I immediately sensed that my dear mom, who has dementia and cannot really advocate for herself, would be loved, cared for and about, and not left alone. I knew, on that initial tour, that I could go to work each day knowing that she was loved, helped, taken care of, supported, and considered part of a family. Now, Mom has been at the Assisted Living of Mesa for almost three years. They love her there, meet her needs for dementia care, and I have never worried or wondered about how she is treated. I have to work; I also have to care for my mom who cared for me for so long. This group home is not the typical group home!

From the owner: Assisted Living of Mesa epitomizes excellence in senior care, offering a blend of private…read moresanctuaries and communal spaces that promote independence and community. Our cozy, private bedrooms provide residents with personal retreats, while shared living areas foster social interaction, engagement, and the formation of lasting friendships. Our compassionate caregivers provide personalized support, ensuring each resident thrives within our warm, welcoming environment. With a focus on tailored nutrition and diverse activities, we prioritize holistic well-being. Trust Assisted Living of Mesa for unparalleled dedication to excellence and compassionate care - where every resident is cherished as part of our family. Call for a tour today.