WOW if anyone thinks this is a normal dealership they are really wrong. I stopped in to begin the…read moresearch for a new car - and having purchased around 25 cars in my lifetime I was expecting the usual sales haggling junk. I could not have been more wrong here. I was greeted professionally and ASKED what I was looking for. I told Tim my expectations and he proceeded with no hassle to show me examples of what we had asked for. When my wife and I narrowed our choices, he went to the stored inventory and drove up in EXACTLY what we had asked for and met out price request. 1 1/4 hours later we drove home in our new car. These people are what a car dealership should be. I HIGHLY recommend them in every respect.

Quite literally the biggest scumbag of a general manager you will ever meet. Dave has made promise…read moreafter promise and has left my and my husband with such a bad taste after lying to us about every deal just so we could try to spend our money on their horrible cars. he speaks to his detailers and lot attendants like garbage too

Absolutely fantastic service at Martin's! They are timely, accurate & friendly center!read more

As a car dealer Mr. Wilson only sells quality low mileage cars that he inspects and that he can…read moreservice in the future. As a service center they are the most honest and fair as I have ever seen. They do full service from oil changes, tires to complete engine replacement. Great family owned, honest business that I highly recommend.

Customer service very flipit Delayed service by weeks for an…read moreoil change We went to Gary Yeoman for our service. 40 min father but they are top notch.

DO NOT TRUST NIC FORD IN INVERNESS - A NIGHTMARE EXPERIENCE…read more This has been one of the worst experiences I've ever had with a dealership -- and sadly, it's been both emotionally and financially draining. I brought my Ford vehicle to Nick Nicholas Ford in Inverness, FL, for repairs. Initially, they attempted to charge me nearly $10,000 out of pocket -- until I discovered the issue was actually covered under warranty. No one at the dealership made any effort to tell me this. Had I not done my own research, I would've been scammed into paying a massive, unnecessary bill. To make matters worse: I never received a call from any manager or service rep during the process -- not to update me, not to clarify next steps, not even to follow up after repairs. I was left without transportation and denied a ride to Enterprise rental, even though this is standard practice at most professional service centers. I had to pay rental charges out-of-pocket, and no one has offered to reimburse me. When I called in for updates, the phone was slammed down on me -- extremely rude and unprofessional. After all that, my vehicle is still having issues even after the "repairs." To make things worse, I discovered new damage to the right side and rear of my car. I live alone, and no one else drives my vehicle -- this damage occurred under their care. I have opened multiple cases with Ford's Customer Service system, including through their AI support. No manager has ever reached out, and the cases remain unresolved. I've been ignored and treated like an inconvenience. As a person of color, I also have to say the way I was treated raises real concerns about discriminatory practices. I was made to feel invisible, spoken down to, and disregarded at every turn. No one should have to deal with this level of disrespect and negligence. This will be the last Ford I ever purchase. I will never recommend Nick Nicholas Ford Inverness to anyone. They operate with poor business practices, lack of accountability, and a total disregard for their customers -- especially those of us who don't look like their "preferred" clientele.

My mum and I came here today to get her Toyota serviced since it had just completed a road trip…read morefrom SoCal and was also due for an oil change. I called earlier today and the lady who answered the phone was great. She put me down for an appointment later in the afternoon, gave me an approximate time of completion, and suggested I go on their website to find coupons. So helpful! We arrived at our scheduled appt time. There were a few other cars in the service area. No one came out to talk to us though so we just sat in the car confused, until I finally got out and found a guy to help us. He directed us where to park our car and who to talk to inside. We ended up dealing with Cheyenne Phelps and she was wonderful! She listened to all our concerns and said she would make sure to address them with the service staff. Once we signed the paperwork with approximate pricing, she directed us to the waiting area. There was a large TV showing the World Cup, multiple chairs, a table set up with a puzzle in progress, and another table set up with chess. They also provide complimentary water, coffee, doughnuts, and cookies. My mum and I appreciated the puzzle--it was fun to work on while waiting! Cheyenne came by a couple times to update us on the progress of service and also to share recs from the service advisor. We ended up spending more money than expected but Cheyenne was so great about finding and applying coupons and discounts for us, which was so helpful. And my mum's car seems great so there are no complaints here!

My wife and I bought a 2026 Sequoia from this dealership last month. The car was missing the owners…read moremanuals. Our sales person Bobby Gail told us she will order us new set from parts dept. 2 1/2 weeks later I called her to inquire about the manuals. She said she would call me back. She never did so I emailed her and heard nothing back. This car has a lot of options on it I have never experienced before and I need the manuals. We have purchased vehicles from Village Toyota before and everything went smooth. I don't appreciate being lied too. We'll never be back.

Jason and Denise were awesome to work with! The price on the vehicle we were interested in was the…read morebest we could find all around! There's NO dealer fee which was lovely and when we had a concern about the vehicle we were looking at Jason immediately had the mechanic on the phone and scheduled to come look at it. We were very happy working with Two Brothers. If we ever had to sell/buy a vehicle again they would be first on our list! We highly recommend them! Also a plus was that the paperwork process took less than 20 minutes!

Love Chevrolet in Inverness has provided me great service every time I visit their establishment…read more My dedicated service leader, Austin is always friendly and provides me insights for current and potential future service needs. Thanks for your support! Added value consideration: after years of customer loyalty, how much would it cost you to throw in a complimentary FREE car wash or vacuum service from time to time?

I wanted to get an electric vehicle. I decided on the 2026 Equinox RS EV AWD with all the options…read moreand Love Chevrolet had it. My sales person was Sam Spears. The dealership is about 120 miles from my house so I wanted make sure their vehicle was what I wanted. Sam made 4 different videos for me. He also provided me a ballpark trade in value. I took my dog Buddy along for the ride. Since my trade in had very low miles they gave me above the original estimate. We made the deal and Buddy and drove the two hour trip back home in my first EV.

I recently had the need to sell my daughters car due to her passing away. I first went on Kelly…read moreBlue Book who gave me a cash offer, shortly after Linda Stroman from Eagle Buick texted me and set up an appointment to bring the car in for an appraisal. On Friday I met with JP, the Sales Manager. He promptly came out to the car and took a look at it. JP knowing my situation was caring and compassionate. He gave me an offer that was more than generous. I was handed over to Robert Haas who handled all the paperwork, another wonderful, compassionate human being. He handled my deal professionally and compassionately (sorry I have used that word so many times, but they were.) Everyone I met there were wonderful. Thank you, Eagle Buick GMC, an experience I will never forget. Ed Byreiter

1 star becuase you can't give 0…read more While the Service Staff at this location may seem nice and respectful when they want your money, the exact opposite is true after they have it. Earlier this morning, I overheard the most disgusting conversation inside the service desk check-in area. There was a gentleman asking for the name of a customer, to which he recieved the answer: " Hey, does anyone know what Ree-Rees name is? ". everyone started laughing and some of the employees started mocking the way the lady talked and started talking about how the car "smelled like shit". One employee specifically stood out to me though, the young man who asked for the customers name in the first place, he was clearly not amused and when he saw me out of the corner of his eye he acknowledged my presence, shook his head in disappointment and opened the door for me out my way out. It just so happens that the woman the service staff was talking about has bought multiple After hearing this bizarre interaction I went to the waiting room and struck up a conversation with the customer myself. It just so happens that this woman has multiple vehicles, the one she brought in today was bought at this location and she was proud to say that she gets all her service done here. Not to mention she recently had a stress induced stroke and has a mentally challenged child. I highly recommended she take her business elsewhere from now on as will I. the Service Manager at this location should be embarrassed, I can see why this overpriced dealership has 3.1 stars. ABSOLUTELY DISGUSTING.

Arnie was excellent service rep. Car repaired and ready as promised…read more Driver who took us home, and back to dealership next day was prompt and courteous. Your labor rates are very high.

Another dirty car dealer using deceptive and unfair tactics when selling used cars. Beware of the…read morehefty dealer prep fee (1199) and huge tag fees, but then wait for the hidden reconditioning fee (2000+) that are not shared in any advertisement online. This is generally considered an illegal sales practice when not offered. Chao ....JJ (mgmt) and Christianson may you find very few clients accepting of this abuse. Consumers don't have to pay this and should not be treated unfairly ... imagine any other retail buy that increased over listed price, tax and the required governmental fees. 2000+ for a car wash or two on a 2023 unit with 8k miles and original tires. No wonder Carfax shows it has been sitting between your franchises for months.