OMG-I never such a collection of stupid employees at one place before. I found it at Citizens Bank.
For a year I kept getting pre-approved applications for a credit card-finally sent it in and was rejected. Never before been rejected for credit card or loans. All 3 credit agencies have me listed with an excellent credit rating. I figured since they didnt want to issue me the credit they had promised-they dont need my checking account either.
Went up today and said I wanted to close my account and put it in a check. She immediately gave me cash. I said again I want it in a check, I dont want to carry that kind of cash around-she told me it would be $10-to get MY OWN money in a check. I told her to get the manager-she said he was not working-I said call him-she said she cant.
I think her turban was would too tight-there was some sort of supervisor sitting in the office across the way-but she made no effort to get him. I told her I would take my money down the street to another bank, she just laughed and made NO EFFORT to keep the customer. The teller next to her had a problem too-his customers wanted to cash traveler checks. He said he had never seen them before and made a phone call to somebody to ask what to do with them.
He asked the customers to wait while he called American Express-who issued the checks-to ask if it was ok if he cashed them. These were the 2 Idiots in the bank that had very apparently never been trained and did not mind looking like the fools they were. How sad it is to have a bank like that. When I left I shouted to the fool in the office-that never moved-how the bank sucked and so did its employees.
He still never moved or questioned what was wrong. The whole bank is apposing customers and an embarrassment to the industry. Do not go here-if you know someone with and account, encourage them to close it to protect themselves.
Stupid is as Stupid does here. Run the other way from these incompetents! read more
