I don't go there often, but when I do, I don't have to give my account number or anything because…read morethey already know who I am. Most banks mercilessly charge fees, but since merging with Provident Bank, I've actually RECEIVED $140.02 in cash back for using my debit card (that's just four months). They also have free coffee and a machine that automatically counts coins (no fee for that, either).

For those interested in finding a bank who actually cares about your banking experience, go to…read moretrumark. I have never been to a bank where the staff is so honest, transparent, friendly and flexible as they are. I came to this branch with my aunt and observed how friendly the staff is. I am not a customer yet, but I will in the upcoming future! They have very competitive interest rates for loans especially mortgage loans.

I like the people there, but their Corp processing for lost or stolen debit cards is horrible. I…read morewas told 7 to 14 days for a stolen Debit card? Who makes customers wait that long these days for a stolen or lost card? I had my wallet stolen and I got all my credit cards within 2 business days of reporting it except these nitwits. Then, when I decided to go get the card in person after waiting a few days painfully, they said the system was down and couldn't activate the new card I received at the branch! Hours later, I call them and the system is still down. Are you kidding me? A Bank, or CU Down for more than a few minutes? I told them if I didn't have it up by end of day I'd escalate. This is my escalation. Maybe one day they will learn to get it right!

The Best Bank in the area, Great Staff, Great Manager a good solid Famly type Bank and very…read moreprofessional. Highly Recommend.

I've been a customer of this bank since 1998, starting at the Levittown branch. They are the…read moreabsolute best. They know who I am, they are always polite and helpful and there are no ridiculous fees like other banks. I've never been unhappy with their service and that's actually saying a lot for me, I'd say I have pretty high standards. They are just good people and they have always worked hard to help me when I needed it. I opened this account when I was 17. My husband also opened an account with his local bank at 17 which was NBT, then it was KNBT, then it was National Penn, later it was BB&T and now Sun Trust or whatever it is?? For him it changes hands all the time and when it does he's getting charged for services that were free when he signed on, and getting charged fees that never existed before. None of this has ever happened to me here! After 22 years I have confidence this Bank is here to stay, they've actually told me they won't sell, which is really reassuring. And they really are the best bank. I lived in the Lehigh Valley for a decade and never had to change banks. They worked with me to keep me as a customer.

I feel so very appreciated and welcome whenever I go to this branch of TruMark. I have come to…read moreknow everyone there and it's always smiles, laughs and a feeling of thanks. I have nothing but accolades for them and will continue to use them for years to come.

This branch, North Wales, of TruMark is the best. They are definitely a community friendly Credit…read moreUnion. The Fort Washington branch representatives act like they are somehow superior to the customers. They definitely are in need of Customer Service training at Fort Washington Branch. They are there to serve, not act superior.

Every Customer Deserves Equal Respect…read more I've gone back and forth about sharing this, but in the end I believe in addressing concerns openly and respectfully. My husband and I have experienced several interactions at Penn Community Bank in Doylestown that have raised serious concerns for us about whether we are being treated differently as a same-sex couple. The repetition of certain experiences makes it difficult not to question whether there may be an underlying issue within this branch -- or possibly the bank as a whole. We are not making accusations -- but we are asking for accountability and fairness. If there is no difference in treatment, then this is an opportunity for reflection and dialogue. If there is, then it deserves correction. We welcome a conversation with leadership. Every member of this community deserves equal treatment and respect. In the meantime, we encourage everyone to be mindful of how businesses in our community treat those who may not look like them, love like them, or live like them.

Not bad for a local bank!@ A lot of offerings and benefits. I normally like larger banks, but they…read morehave been nice to work with. I am not at the point where I would recommend them to people just yet, but the experience has been good so far. Not competitive in a lot of areas, but some they are. Deposit rates I get far better at TD bank. No hidden fees yet!

This is the by far the worst bank I have ever worked with. I (unfortunately) have been with this…read morebank for the past 28 years and they have been making a decline over the last 10 years or so. At times I've showed up to cash a check and they don't have cash available. They have closed several times do to so to computer or "system" problems. When I need a notary they charge $30. When you have been with the same bank as long as I have there shouldn't be a charge especially when UPS has one on staff and only charges a few bucks. When you need a banker to talk to - you have to make an appointment well in advance so a banker can see the maybe 2 to 4 appointments that she has booked for the day. Used to be you could walk in and you sat in their lobby and within a few minutes you were able to talk to someone. The list goes on and on with this place and its almost comical at this point. One shining note is the tellers are their only saving grace - always nice to talk to.

I opened a new account in late May 2022. As a new account…read morethere is a 7-10 day wait for review make sure Deposit clears. Wells Fargo sends me a letter verifying that on June 24th the funds would be available. I go into Doylestown branch complete withdrawal form as well as showing the bank my letter from Wells Fargo. The teller calls the manager who refuses to let me withdraw money, and gives me a hard time claiming Fraud? The check deposited was from a known customer who never had an issue. Plus the Warminster Pa. Branch manager claimed the person who wrote the check was telling them the deposited check was a fraud? Followed up person who wrote check was never Called by any bank. I finally got my cash. Terrible people to do business with.

I've been a member at Viriva Credit union for over 25 years. American Heritage took over a year ago…read moreor so. I couldn't be happier. The staff is just as accommodating and always friendly and always go above and beyond at the Horsham branch.

I have been a member of American Heritage Federal Credit Union since 2009. For the few times that I…read moredid have issues (check card was compromised, ATM transaction incorrectly posted), they were resolved quickly and professionally. The staff is friendly and knowledgeable. Excellent customer service every time I've had to call. Online banking services are easy to use. Mobile app is great too. Although I will miss the convenience of the branch that is located in one of my company's buildings, I do look forward to visiting the new Maple Avenue branch soon.

After 25+ years of using Univest latly they have refused doing business with my wife and I. We have…read moreno patience dealing with Univest new policies causing us incovience with simple banking transactions. I could not even deposit a simple tax return into my account. I have closed my account an now use a competitor that do not have these issues.

I love Univest. I hope I never have to bank anywhere else. The tellers are friendly and competent,…read moreand they give you cookies whenever you walk in. I mean, what's not to love?