Chase bank is great. My money grew fast here!!! The workers are Proffesionals. Make every…read moretransaction easy

3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they…read morehave. This is a fairly large size for a bank these days. We have a couple of tellers and a couple of bankers. There is atm machine. Parking is very minimal, but it is a private lot.

Not my bank, just ran in because I wanted to make some change (80 bucks worth). I guess because I…read moredo all my banking on line, and don't have a store front bank, I was clueless on the process. First I was asked if I had an account, which I thought weird, I just want change. But okay..Of course I do not, explained I just wanted make change, she then asked me how much, 80 bucks. She agreed ok, I can do that for you. Then I had to provide my ID, which then had to be entered into her computer. All this for 30 singles and some some fives. They were nice, but the whole process what just strange to me. Would of be easier just going to Tops for change!

This is a terrible bank. They started sending me e statements. I didnt sign up for them. I want…read moremailed statements. If I try to view the statements it wont open because Im not signed up for them. Why can't they just fix this . Ive called three times. They say its fixed but its not. I talked to a lady today who lied to me . She said my husband signed up for them. My husband died 5 years ago. I told her he's not alive she said well he signed up for them. Ive only started getting e statements last year. I was so upset with this evil woman.

Well, things aren't the same as they were years ago. I noticed a service charge every month which I…read morejust can't afford anymore $18. X 12 mo. = unreasonable now that I'm retired . Talked to one of the desk workers and let me tell you that she was one of the most amazing and knowledgeable employees I've come across in a long while. She listened to my concern and "fixed" it as to where I will no longer have to pay up. Thank you Esquire, you made my day!

Conveniently located in the Wegmans plaza, off of George Urban. All the time I have been banking…read morewith Keybank, I have never been inside. I do all my banking online, and only come here for the ATM. I have never had an issue with, depositing or receiving money. Lines have never been so long that, I felt inconvenienced.

I've only banked at this bank a few years since moving to East Aurora, but during the pandemic, the…read moreCanadian bank that I've banked at for 40 years was charging me to transfer money to my US account at the bank of Holland, but during the pandemic, the bank of Holland waived, every time. I like the personal service.

This bank will stereotype you the second you enter the building. They have no problem staring and…read moresticking their noses up in the air, especially if you're tattooed. I attempted to get a car loan from this bank. Not only did I wait patiently for the loan officer to get off lunch, I was always very polite. I applied for my loan, and called the next day as suggested, to find out the results. I was denied. I inquired about a co-signer and was told it would help. So I brought one in, who was also tattooed. He was also stared at and given off looks. We filled out the paperwork and called I'm a day for results. Well, I was denied again?!? What? How? I ended up going to Community Bank to fill a loan app out there, with little expectations. My co-signer was going to meet me there....until I was told I did not even need a co-signer!!!??? So you tell me what that was about at Bank of Holland?! Warning: if you're heavily tattooed or have a unique style, avoid this bank, because they will judge you. I'd give zero stars if I could have.

This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it…read morefeels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.

This is not my main bank but I have a couple of accounts here and always friendly and helpful. Not…read morevery busy but banks now a days are not. So much online processing. But glad I can keep them in business. Love Southgate Plaza as well, getting many things one in one place.

This place has hands down the worst customer service I've experienced to date. Actually had the…read moredispleasure of listening to one of their bankers curse at me in front of my 3 year old. With banks going above and beyond with customer service these days you're better off going with a respectable banking institution, Not this flyby night who curses in front of small children over a $5.00 fee I was trying to dispute.

My family has been part of the Kenmore Teachers Federal Credit Union for three generations. We have…read morealways had excellent service, helpful and friendly. We have had many accounts and loans through them, all of which have been more than satisfactory. The employees have always had our best interest in mind. We love the new facility & I'm sure we will be customers for life.

Have you ever wanted to punch a company in the face? Like, you want them to transform into a person…read morejust so you punch in the face. That's how I feel about this credit union. I hate them. Their website is needlessly complicated, getting to a real person on the phone is difficult, and good luck finding an ATM. I would say more, but now all I wanna do is punch them in the face.

Great Service, Very Friendly People. Very helpful in Starting a new Account. Helped moved my…read moreMoney into various accounts A Great Credit Union.