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    Citizen Hound

    4.9 (146 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Citizen Hound

    Dog walking

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    Reviews With Photos

    Toby's gotcha day!

    My partner and I love citizen hound! It's been a little longer than a year now since we've had them as Toby's dog walker and we are so grateful for them! It's always so nice to come back home to a tired, happy pup! It was clear from the get go the care that they have for their dogs. They first vet your pup to see if they would match the team's pack and if your pup have pack gravity, which is especially important for the unleashed walks. Sometimes the best part of my day are the photos/videos that are sent from the walkers! The pups are always on adventure at the park or the beach. It's clear that Toby adores the team and it makes me happy to see my pup happy! Thanks team! Shout out to Shannon, Evan, Kayla, and Wes!

    Jessica R.

    When we started Citizen Hound I would have given them 10 stars if I were able. When we got our 2nd dog- we immediately enrolled him at 10 weeks to "walk" in a backpack with the pack so he could be socialized until he was completely vaccinated. When the owner came for a consult with our puppy, he asked me to make him a cocktail. This should have been my warning sign- but I was dumb enough to brush it off. After - it went downhill very quickly. The owner asked us to neuter our dog before recommended by our vet- which we did to keep our dogs enrolled. (Even though it could be a health concern for our breed of dog) He would reach out *weeks* after the fact, to say that our dog bit a dog while playing and would have to pay for behavioral classes and lecture me on my dogs issues. He also told many people that our dogs breed- French Bulldogs were "dumb" and apparently kept our dog on leash while telling us he was off leash. After too long of this toxicity and manipulations, we left. Our "awful dog" has blossomed into the most amazing, responsive, compassionate dog (thanks to a Walker that actually cared, and lack of a negative daily experience) I don't know what happened in the walks with Citizen Hound to our "problem child" but leaving was the best thing we have done for him. We've had two walkers since CH- one in the city and now in Tiburon, who we warned of David's "feedback" just in case their was something I didn't see at home. I asked for any feedback to help his behavioral growth. Both companies were amazed with his recall and discipline- which in turn helped with his anxiety. In hindsight- this made me realize the actual problem was Citizen Hound. I'm sure David will try to delete this, but if looking for a wonderful Walker for your fur-baby, please look elsewhere.

    Citizen Hound is an incredible dog walking group. My dog, Hank, has been walking with Citizen Hound since 2018. He loves his group and his walker, Shannon, so much. He also loves Molly. You really can't go wrong, all of the walkers are incredible. They take excellent care of the dogs. They also send pictures throughout the walk, which brightens my workday everyday. I highly recommend this company to anyone in the market for a dog walking service.

    We have loved working with Citizen Hound for the last two years. Our walker Shannon has taken such great care of Ella Grace as if she were his own. EG loves going out for walks and playing all over the city, and she is exhausted at the end of the day! David, and his team (including Caroline, Makenna, Molly, Stacey, Shannon) have all been amazing. Plus, the pictures make me so happy knowing that EG (black dog) is having fun with her crew! Thanks to all!

    Frank in his Halloween outfit!
    Fred F.

    Citizen Hound and in particular our walker Justin are absolutely amazing to work with. Frank loved his walks with them, they were incredibly attentive and caring with him, and an all around amazing team in helping us take care of Frank! Could not recommend the team more highly! We'll miss their Halloween photo shoot this year!

    Cory M.

    I recommend Citizen Hound to any dog (and dog owner) living in our neighborhood. We made the best decision for our dog to be part of their group walk for his development. I still remember the first day my dog was picked up by Erick. He came back tired but looking proud. Day by day, his confidence grew, and he gets excited to see Erick and his pack every weekday. We also noticed his walking manner got improved after a month with Citizen Hound. Besides my dog being a big fan of Citizen Hound, I like their consistency and punctuality. Erick shows up at our door around 10:30am every week day morning, and drops our dog off around 1pm. This helped us to plan our activities during the day. We are leaving Citizen Hound because we are moving to the east coast, and I really wish they had a franchise there.

    Regina D.

    My golden doodle's joy these past two years plus with Citizen Hound is obvious each day at pick up and in all the photos. Sarah has had so much patience and understanding to get to know my pup's bold and curious personality! As humans, we are so thankful that Sarah diligently towels her off after a beach day, before entering the home, and thoughtfully dries her harness in a proper area (typically on the top of her roof so it's almost dry upon arrival!). It's been a winning combination to have Sarah be on our pup guardian team! The walks also vary by day- often our dog goes to the beach because her pack loves it, other times they go on a long hiking trail, open park area, and/or scenic wonderings. Our pup is roams mostly off leash, practicing her recall, ability to stay, sit, and play nicely with others. All of that's part of the service, to make the dog better mannered and able to navigate the human world safely. Very thoughtful. Coordinating schedules with Citizen Hound management has also been super easy. We often go out of town on long weekends or want to take her off the day's schedule for extra cuddles at home, and the team rapidly receives and adapts the walk schedule to accommodate our advanced notices. The communication process is so simple. The monthly walking fee also is easy and affordable. I feel like we get the maximum value for the service, as our highly energetic and active dog comes back mentally and physically exhausted. The payment structure also makes it easy for us to budget and make payments since it's the same price every month, and it's all done electronically on schedule. David's really assembles a rockstar team and process. I'm huge into process improvement at work and having experienced Citizen Hound for 2 plus years, there's nothing I would change about his business. He is constantly up to date on the latest training techniques, weather patterns, and dog nuances. Plus, diligent to make sure all dogs in his packs have appropriate vaccines and temperaments. Finally, he treats his staff like family - and it shows in how they interact and treat us humans and our dogs. In short: Citizen Hound is the best dog walking / adventure service in the City (including Pacific Heights) and the pictures prove it!

    Fun at Chrissy Field with floofy friends
    Christine D.

    I am so happy with Citizen Hound and special shout-out to our current "pack leader" Kayla! My dog Gigi is 8 years old and can be a little particular with new people. She loved Kayla from Day 1. My building manager and doorman even comment on how much Gigi adores Kayla, and vice versa! Gigi has really blossomed with Citizen Hound - she socializes with other pups, gets spoiled with lots of cuddles and playtime, and has daily off-leash adventures in our city's gorgeous parks, trails and beaches (I am jealous of all her outdoor fun every day!). I love getting what I think of as her weekly "report card" with photos. One huge plus for me is that the different packs and walkers seem to meet up and get together pretty frequently, because now Gigi is comfortable with the other CH walkers too. Super helpful to have known and trusty backups and not have to scramble to find someone. I also feel like communication is easy, and the prices are reasonable. Citizen Hound is simply the best!

    If you are looking for a dog walker, look no further! Citizen Hound is truly amazing. We have been with the company for over 2 years and our dog Milo loves every walker and comes home every day with a full heart and wagging tail! We met Kayla 2 years ago walking down the street and it was love at first site - Milo tried to jump in their van! We immediately joined and had a consistent walker for 2 years, until recently when Niki took over. The transition from our previous walker to Niki has been impeccable and Milo bonded with her very quickly. It was clear she was committed to providing the best care for Milo and his pack mates. We also never need to worry if our walker is out sick, as they coordinate schedules and provide coverage when needed. Our backup dog walker, Joseph, fills in seamlessly on the rare occasion Niki is out. We recently saw more dog walkers at a client appreciate picnic (Stacy, Leticia, Shannon, Charlie) and Milo recognized them all and was so happy to see them! They seemed to know Milo very well and had a connection with him. Molly is also so helpful and responsive with any schedule changes or requests we send. David is extremely knowledgeable about dog training. Kayla and David recently met me on a dog walk with Milo to discuss impulse control training. They both were so helpful and effective in communicating how to provide training in the home. Kayla followed up with all the commands CH uses and we have been using them with Milo - we already see a big improvement!! Milo loves CH!

    Liz S.

    Citizen Hound is an extension of our family. I cannot say enough good things about the impact they have made on our dog (our first child) and our lives. Like every dog owner, I was so afraid to let our little guy out of our sight at first but they quickly put us at ease by how much they're invested in the health, safety and well-being of our dog. Sarah is THE BEST. Not only is she the most amazing walker, but she has pet sat for Hank multiple times including when we gave birth to our son. She sends us multiple pictures of Hank's walks everyday to show us how much fun he's having and truly cares about him as one of her own. The hardest part of leaving SF was hands down losing Hank's dog walks with CH. We would recommend them (and Sarah) 1 million times over!

    Daily pics from our walker
    Jenna S.

    We used Citizens Hound for our pup Winnie for 6 months during the pandemic and I can not say enough good things about them. While my husband was working from home and I was gone all day, it was just perfect for Winnie to be able to get her energy out and we always knew she was in great hands. We absolutely loved our walker, Stephanie. She was always right on time, and flexible with our meeting schedules. We thank you for everything! The pandemic is relocating us or we'd stay with them much longer.

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    Page 1 of 4

    Ask the Community - Citizen Hound

    Review Highlights - Citizen Hound

    David and Armando go above and beyond and genuinely love and treat my dogs better than I could ever imagine.

    Mentioned in 79 reviews

    Read more highlights

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