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Citibank

3.9 (8 reviews)
Open • 10:00 am - 5:00 pm

Services - Citibank

Personal banking

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7 months ago

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9 months ago

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9 months ago

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4 years ago

Great bank. Great credit card. Problem free for decades. I recommend them. Very clean bank facilities.

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8 years ago

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8 years ago

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10 years ago

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12 years ago

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SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union

(40 reviews)

First rate in every way. Ive been with the credit union over 30 years and they lrovide mist…read moreservices and have many convenient branches.

I came in on Friday March 13 to put my trust on my bank accounts. I had an appointment with Kelly…read moreand she seemed like she mightne new in that job. She was pleasant,but a little unsure of how to go about it but she called someone for help a few times and it all got done. I mentioned that I had a check to deposit while I was there and she said she could handle that for me. She ran it through her machine, gave me a receipt and sent me on my way. She called back a few minutes later because she forgot to get a piece of vital info for the trust. A mistake, oh well,I gave it to her. No biggy. But then the following day Kelly called to tell me that the check I deposited was a foreign check from Canada. She says they don't accept foreign checks anymore. I explain that she gave me a receipt. She says,"yeah, that's on me. I guess I should have looked at the check." Hmmm. She tells me they reversed the deposit and now I need to come in and get the check. Confused, I ask if they have any suggestion on what my next step might be,she says "yeah, we don't accept those anymore." Three times at least. I say I understand and she says do you want me to see if they can make an exception for you? I reply in the affirmative. She ultimately sends me to a manager. I ask the manager if she has any recommendations to handle my issue. She says "we don't accept those anymore." Yes,I've heard that. Sigh. Any advice? She says I should open an account at a larger bank. I was dumbfounded. Change banks was their answer. Who says that? Move my money somewhere else? They accepted the check. This was not my mistake, it was their mistake. They did nothing to rectify it. The manager rattled off a few other things they don't do anymore and suggested having accounts at a larger bank might be the best option for me. AGAIN. I was so upset. I really loved this bank but this behavior is absurd and unacceptable. They are not the bank they once were.

Citibank - banks - Updated May 2026

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