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Citibank

2.0 (32 reviews)
Closed 10:00 am - 5:00 pm

Services - Citibank

Personal banking

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6 months ago

Helpful 0
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8 months ago

Helpful 0
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4 years ago

Helpful 5
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1 year ago

Helpful 0
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4 years ago

Helpful 1
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7 years ago

Helpful 4
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9 years ago

Helpful 0
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7 years ago

Helpful 1
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6 years ago

Helpful 0
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3 years ago

Helpful 0
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10 years ago

Helpful 7
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18 years ago

Safe place to use the ATM, friendly staff, small branch... good for your quick in and quick out banking needs.

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6 years ago

Helpful 1
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16 years ago

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10 years ago

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8 years ago

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6 years ago

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13 years ago

Helpful 2
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13 years ago

Helpful 2
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6 years ago

Helpful 0
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10 years ago

Helpful 1
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10 years ago

Helpful 1
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11 years ago

Helpful 1
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8 years ago

Helpful 1
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Photo of J W.
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10 years ago

Helpful 1
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15 years ago

Helpful 1
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11 years ago

This is actually correct info. In effect April, over the phone customer service gave me false info.

Helpful 1
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8 years ago

Waited 2 hours to get an account open. Prepare yourself with lunch or make an appt before visit!

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11 years ago

Helpful 2
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9 years ago

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13 years ago

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12 years ago

I went here to open a business account and the staff members were very helpful and made my experience pain-free! Highly recommended.

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Review Highlights - Citibank

I have a home equity line of credit that was suspended and the credit line reduced, due to the declining market value of the homes in Union City.

Mentioned in 2 reviews

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U.S. Bank Branch

U.S. Bank Branch

(16 reviews)

Extremely long, wait times. Shortage of tellers. No matter…read morewhat time you go there there's always a shortage of staff, they keep telling you that they'll be with you, but the minimum wage time is generally 20 minutes or so . Very frustrating.

If there's a 0 star, I would rate that to Union City, Safeway branch, but it only gave me 1 star…read moreselection. We would like to make a formal complaint to the manager at US Bank, Union City, Safeway, her name is Nini Hoang and one of the banker, Sharngeet Aulakh It is sad to make this formal complaint as we've had great experience each time we visit Safeway, Union City branch with the previous manager, Waseem, he's great till we heard he was transferred to another branch, then we met the current manager Nini Hoang and her banker Sharngeet Aulakh. There have been interactions with the current manager, Nini that is not a good experience, but we ignore it, until the last visit in November, Nini Hoang, served my husband, he asked for a cashier's check which we usually do once a month. Nini said that there will be a $10 fee since my husband's account has only $300 balance on his checking, typically they only waive the fee if the balance has a lot of money in their account. (Now, that doesn't make any sense) the worse part was Nini loudly told my husband (mind you, this branch is inside Safeway with a lot of people/traffic) that he needs to pay a fee of $10 for cashier's check, it's the way she delivered exposing my husband's financial status to public is not acceptable at all, she was rude and not friendly at all. Another bad experience happened again yesterday, this time it's with a banker, Sharngeet Aulakh, she was rude and condescending when she speaks to us, we knew Nini spoke to her while we were in queue and looked at us as if "here's trouble". We are truly disappointed with our last visit at the local brach, Safeway Union City. I hope our experience will not happen to others. We will continue banking with US bank, we've had great experience with Kariza and Waseem. We will not let one or two staff discouraged us from banking with you. Thank you so much Norman & Percia

Chase Bank - Saturday hours: 9 am - 2 pm

Chase Bank

(36 reviews)

Rita was chill idk what that other person is talking about. I set up an appointment to create a new…read morebanking account and it was easy to do.

We needed to get some stuff done in person at Chase so my wife and I came in looking for a personal…read morebanker. We sat and waited on the sofa typically placed inside the bank. While we waited, I saw one of the two personal banker finishing a transaction with a client. I was excited but....she walked toward the back of the bank and disappeared? Was it her break time or are we just invisible? We had to tell a teller after some time to get her to come back and do her job during work hours? Rita was her name because when she finally sat, we saw her name plaque right in front so this ain't first week for her. Oddly, while she was working on our transactions she started talking to another customer who called over the phone and helped them instead of us. We were appalled and looked at each other with our eyes wide open. Is this lady a 1800 help desk person? Why wouldn't she just tell the other person to be on hold as she finishes with our transaction first? Is this discrimination? Or was she just that behind and clueless? The two transactions took over 50 minutes to complete. No wonder we need ai and transactions that don't need people like this. She's incompetent and completely useless. People like her needs to go to school/training/learn the basics and not a job. We told her our dismay after the transactions were completed and guess what she said to us? No, not a sorry but an..."oh". Yea, my toddler does this. Avoid dealing with her when you come here at all cost. You've been warned!

Citibank - banks - Updated May 2026

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