I don't shop for clothes a lot in person because I know my size at my favorite store and tend to…read morebuy online. My local Burlington in Benton Harbor has been a consistent exception in the last year or so. The store isn't perfectly organized and the low amount of staff has forced the changing rooms to be closed (which can make buying items tough if you are in between sizes depending on brands). Despite the imperfections, they have lots of size, style and color options for all clothing types for reasonable prices, which is a big draw. I have also found makeup wipes, colognes/perfumes, a large bag for traveling, and hats for cheap in the last few months. If you need clothes and are on a budget, Burlington is has good bargains to help fill your closet.

Behind Sophia's House of Pancakes lies a sad strip mall, in the center of which is the Burlington…read moreCoat Factory. We are always on the look out for infant sizes, and seeing the words "Baby Depot" on the building, we skeptically checked the store out after a Friday morning breakfast. The interior was huge, clean, & brightly lit, with racks upon racks of clothes. The baby sizes were to the center rear of the store. We located several brand name (Carter's) outfits the full retail price of which would have cost us $50, and Burlington charged $10. The outfits' stitching looked good, there were no defects in color or patterns, and the labels looked genuine. So I don't think we bought counterfeits. We didn't check out the other sections of the store, but observed that things seemed generally well marked, organized, and clean. We don't go to Benton Harbor for breakfast very often, but I think we would check this store out again if we did.

I've shopped here for years but doubt I will ever return. I spent quite a lot of time in the store…read morethis morning making selections, then standing in line waiting to pay. Only to be told after a long wait that they couldn't sell me anything because the cash registers were down. This was only after I'd stood there for several minutes. The women working at the checkout had looked at me once or twice, turned their backs on me to deal with supplies or something, and dealt with other customers including a man who walked in the door after I'd already been waiting for some time, all as if I wasn't standing there with a cartload of stuff, waiting to be served. So I walked out with nothing, having lost the better part of an hour trying to buy bedding. I went around the corner and bought what I needed from Slumberland instead. The service there was friendly and efficient, and the bedding actually cost less than the sale prices at Kohl's. Kohl's management, in this instance your staff should have either put a sign on the door or posted a staff member at the door to turn people away. I saw at least 4 different staff people while shopping. Any one of them could have alerted me to the situation. The woman at the checkout said it had been down all day. They'd had time to come up with a contingency plan. You have lost me as a customer.

The newer system of checking out here is not proficient. Having check outs and returns at the same…read moreplace slows things down. There were 3 employees at the checkouts, and the line moved at a slow pace in part due to the returns process.

The actual products were super cute but the staff made us all very uncomfortable. We came in as a…read moregroup of girls and were instantly stared at and followed. It was excessive. Each individual one of us was approached, items taken to the counter we were simply just looking at, and followed.

This chain is a popular on this side of Michigan. Was looking for sweaters, hat or whatever…read more They had some Northface brand jackets and coats, some men's sweaters but nothing really caught my eye, not even to try on either. It was still a decent reprieve from the wet and cold weather outside.

Terrible customer service. Waiting at Jewelry counter while several employees walked right by me…read morethey third one I asked is someone is working this counter and responded someone will be coming. Waited 10 minutes and walked out ‍

I love Tjmaxx! It is one of my favorite stores! They have a very nice selection for home decor and…read moregood clothing selection.

Very sad to see despite a sign on the front door asking customers to wear PPE and selling it at the…read morecash wrap no employees assisting customers had PPE on. Even the girl checking out way less then 6ft from customers had no mask. What is the point of the sign and social distancing markers? It does not express respect or concern for customers. I did not feel safe.

This is a really nice clothing store that has been family owned. Everything was priced great not…read moreexpensive at all. My daughter got some new shirts there that were super soft for 14.00 All of the girls working in the shop were very nice and helpful I really liked this place

If you like to find clothing that's got flair, is reasonably priced, and good quality, Grins is…read moreworth a stop. I appreciated the owner's keen eye for what pieces can work well together, and many include a piece of jewelry to tie the outfit together. Some beautiful sweaters for fall were available in a knit that had shades of blues and purples that were just stunning, and I'm looking forward to wearing the scarf I bought. Helpful staff and a few dressing rooms round out the experience.

From the owner: Grins offers unique men's and women's clothing and shoes, accessories, jewelry, vintage sign…read morereproductions and other gifts with a friendly, helpful staff to assist you.

It's a cute little store and more importantly it was open on this cold, wet and rain drenching…read moreSaturday after noon. It seems stores keep odd hours during the winter months. Cute socks, shirts, tops, under garments, jewelry, accessories, MI glasses, aromatic soy waxed candles. I wasn't able to find much for clothing or accessories today but found these lovely scented swan creek honey soaked apples. Made me suddenly want to eat an apple.

I can always find something for my wife here. They are very friendly and always willing to help.read more

I stood in line, the only person in line. There was Michelle H. behind the counter. Another…read moreemployee on the customer side chatting with her. Another employee walked around me and poured out hangers onto the counter. The phone rang and Michelle H. answered it. None of the employees acknowledged me. I just stood there. I finally walked away. I went to a cashier line and cashed in my bottle receipts. Explained to the cashier what just happened. She apologized. Thank you to the cashier. The customer service showed poor customer service. Thank you

If you need it, they have it. Even items you didn't think you needed!…read moreWith all the pharmacys closing or making crazy hours , they have gotten very busy which at times slows them down. But I think they are still the best option