While visiting the City Trends located on Staring Ln in Baton Rouge la I was very disappointed with the customer service that was shown to me and my family! From the moment that we walked into the store the manager began to stare us from head to toe. My mother selected a few items and was about to try them on and then the manager ran over to her and was like "You can't sit those close on the floor next to your bag"! So my mom was like OK. I saw a few things that I wanted to purchase for my niece, so I told my niece to hold them and then the manager came again and said she can't play with those toys in the store! I politely said i'm buying these and she had the nastiest attitude with me. Finally my mom went to the car because she was fed up with being harassed, while i continued to browse the clothes.My brother sat in a seat watching the clothes that i was going to buy for him. The manager saw him sitting there and yet again came over this time targeting my younger brother. She told him "Are you buying anything, if not you can hit the door." I asked her what was the problem and she told me that he's not allowed to be in the store by himself. I said i was shopping the whole time. She said no one under the age of 18 is allowed to shop in that store. Now my brother is 15. I was terribly disturbed by her abrupt behavior, and the ignorance in her tone of voice. For her to be a manager and to treat customers that way is absolutely ridiculous without customers she wouldn't have a job! That was the most disrespectful, unprofessional manager I have ever ran across.I won't be back! read more
