Am so glad I found Bestway RV. Christi in the office is professional and friendly... just real…read moredown-home. Just had my 5th wheel AC maintenance done again and Hosea was efficient, friendly and gave me tips and related information that will come in handy, since I don't have anyone right close to call on. The service fee was very reasonable. I called around a few years ago when I got to this area so I have a frame of reference about competitor's charges. Can't say enough good things about these folks!

They came out very promptly when we needed a faucet repaired before an extended trip. Not only did…read moreTaylor do a great timely and professional job, he picked up the parts we needed so I didn't have to go to the hardware store and wander around until I found the correct part. Terrific service

I can't say enough how amazing this team is! They went above and beyond to help us and we are…read moreincredibly grateful. We felt welcomed and taken care of from the first email all the way to when we drove off with our trailer. Monica initially help us secure the trailer, and even did a facetime video tour for us since we live so far away. When we came to pick it up we meet Jennifer, who was so welcoming and took care of all our paperwork with ease. Tyler walked us through every inch of the trailer and took the time to help troubleshoot when we had a hook up issue (no fault of the trailer). And then there are the owners, Dana & Jeff. Two of the kindest people I have ever met. Truly treat you like family instantly. They went beyond what they needed to do when we had issues with our vehicle that required us to spend a few extra days in the area to get it fixed. Thank you doesn't feel like enough. If you want to purchase from a good, honest business with good people... this is the place! HIGHLY RECCOMEND!!!

Overall experience with Rendel was good: Sales knew the inventory and specs well; Finance knows…read morewhat they're doing; Service was responsive and trying earnestly to do well. Paperwork had some hiccups. Was surprised to learn that the dealer doesn't supply sewer hoses and fill propane tank with a sale (you have to buy). Spending 10's of thousands with a dealer and having to buy essentials previously supplied by RV dealers was irksome. (Maybe all such enterprises have adopted the same policy given the times, but still...) Hope for the sake of others that policy changes.

in the first 24 minutes of buying an RV from them there was no brakes at all. trailer brakes were…read morecorroded and not even connected. in the first 24 hours we had to replace the toilet that leaked - spoke with previous owner and they were aware of the issue with the toilet. never repaired before sold. in the first week, the kitchen faucet (that they claim to have replaced) needed replaced because of it leaking. the washer needed replaced had a small leak that we later found that flooded the entire garage floor, that then needed replaced. in the first month the outside faucet area now needs fixed. To say we are beyond disgusted with this place is an understatement. We expected issues with a used camper. but within the first 24 mins? ridiculous. this has been issued after issue. We came from 14 hours. they told us they would take care of the hitch being put in, then when we got here they acted like they had no idea what we were talking about, but did end up covering all but $200. I would NEVER EVER recommend buying from here.

Do not use this Explore USA! We took our rv for warranty work and were called and told we owed…read morealmost $900. When we dropped it off we told them Dometic was sending us the part that was causing the communication error, there should have been no question it was there for warranty work. We had agreed to pay a diagnostic fee if necessary. We were never called with a diagnosis. The call we received was your rv is working (not properly) but working and you owe $8?? almost $900. We had an ac that was not recognizing our 3rd zone after replacing the zone 1 ac unit. Dometic, the maker of our units, sent us there for warranty repair service. Explore USA did not approach our issue as a warranty repair. After speaking to Dometic I was told Explore USA decided it wouldn't be covered under warranty so they didn't even try. My husband is a technician for another company and could have fixed the issue himself but didn't want to void the warranty so did as the manufacturer instructed. We were told the issue was the unit was wired wrong and we had a bad thermostat. Pictures were taken of the old unit wiring before it was removed to make sure it was wired back correctly. We feel that was a complete lie due to the fact before we took it to Explore USA the ac was working from the current thermostat. The issue was a communication error to the 3 zone. Do not use this service center unless you are good with spending your money without permission! And them holding your property hostage till you pay their fees!

I live in Calif and wanted a red and white Retro 189R which I couldn't find out here. Don did a…read moregreat job of taking care of getting me my Retro in good shape and at a fair price. Transportation out here wasn't as much as I thought it would and Don made all of the arrangements. The driver was amazing and I got the trailer in a week, the driver got it here in two days, amazing. Thanks to everyone for a great experience.

My fiancé and I went in to look at campers and after looking with the sales lady for about 45 min…read moredecided to purchase a unit they had on consignment. She told us we would have to deal with Don and she proceeded to take us inside to meet Don. Don stayed behind an office window and did not even come out to talk with us. When we were waiting to talk to him about the actual price and also about putting our unit on consignment. We needed to know the actual price because the sales lady told us 2 different prices. He instead stayed in his little office and stared out at us and whispered things to the other man in the office. We waited for about 10 AWKWARD minutes as he stared at us and the sales lady kept repeating "there is someone coming to look at that unit Monday". YES, WE KNOW SALES LADY. We understand someone is coming but we couldn't do anything about it when DON wouldn't even come out to talk with us... and instead only told the sales lady it's a good price even though we had not been told a final price. We decided to go across the street to Explore USA (the place the sales lady bathed mouthed and told us DON use to be the manager of previously) and we purchased a unit. I can say that Explore USA made a great move getting DON out of their business. Do not shop at this place and give your hard earned money to people who care and want to treat their customers with respect.

We are considering getting into the RV world and selling our home until we build our custom home…read more James walked us through multiple options and really amazed us at how we ca accomplish our goals. We had some thinking to do on our we plan our attack, but will visit soon to make our purchase.

Michael was great! Got me great deal, signed and drove off with my brand new RV in just a day!read more