About 3 months ago my mom purchased an Audi A4 Convertible and has been ecstatic about it ever since (she's wanted a convertible since she was a kid). After about a month my truck needed some work done that I wasn't able to do myself, so I brought it into the shop and my mom was nice enough to let me use her car for the day. Me, wanting to thank her for the gesture, ran her car through the wash over at Circle K on 67th Avenue and Beardsley. Normally I take the cars to a higher end wash, but I was running errands in that same complex so I decided to just do it there. I ran it through the wash, drove home (less than a mile) and as soon as I got out of the car I noticed a HUGE gash behind the rear driver side wheel. My mom had JUST bought this car and there wasn't a scratch on it, and on top of that I'm EXTREMELY observant and would have noticed this if it had happened any earlier. The gash is deep, about 4-5 inches long and also had a strip of paint DANGLING from the end of it which is a sign it had just happened. Knowing that the employees behind the counter at Circle K wouldn't have done much about it, I called corporate right away and left a message. Later that day I received a call from the manager of that store who started off the conversation extremely aggressive and rude and then began to imply that the car was damaged elsewhere and that I decided to blame it on them. Seriously? Although I felt extremely disrespected, I still gave him the information he asked for in order to begin the claim. Over the course of the next two months I have been chasing these people at Circle K trying to figure out why I wasn't being taken seriously. Why weren't they the ones contacting me? Do they not care about their customers who have been spending money there for the last 15 years? After contacting this woman Crystal multiple times for a follow up, she finally got back to me today saying that they have finished their "investigation" (or lack of one) and denied the whole thing. I provided pictures, receipts, the whole 9 yards. This isn't the end of the world, I'm not going to storm into Circle K and cause a scene or cry myself to sleep tonight. I know there are much worse things in the world like cancer, homelessness, world hunger, etc and I'm eternally grateful for the life I live and the things I have... but I felt the need to share in the hopes of protecting others. Please don't spend your money at any Circle K location, especially if it's on a car wash. read more