These guys are amazing! I had a tire blow out but needed to be on my way to Dallas ASAP. Brian was…read morevery helpful and willing to offer any solution to help. He even waited after hours for my Uber to arrive! He didn't have what I needed in stock but my car was ready to go once I was heading home the following day. Cannot say enough good stuff about his customer service!

I was very happy with the service provided today. As soon as…read moreI pulled into the parking area, a gentleman greeted me and he got my car inspection underway almost immediately after I showed my proof of active auto insurance. I went into the pleasant waiting room, watched some Duck Dynasty that was playing at a good/low volume and within 10 minutes or less I was invited to pay my bill and on my way!

got scammed today at Quik Trip in Terrell on the 34 hwy. this is my go to station . we went there…read moreto get gas for our mower. went in with 6 dollars in singles . I counted them and so did my husband . we went to pump and they only credited us for 4.00. went back in , complained before pumping and man at counter with supervisor said we gave him 4.00 . he told him that was not true , my husband got frustrated and went back out to find they dropped it to only giving us 2.00 in gas . He did not want to complain but I don't care call me a karen or what ever but this is not right . We did leave , and had to buy gas someplace else . I called them this afternoon and it sounded as if they were not working . Took twice calling to answer the phone and when they did msn did not even say quik trip . It was just "yeah" . Asked for manager , and he got back on pretending to be a manager after laughing . What the heck was going on today ? it was mothers day , and the employees were obviously not doing their jobs . I don't get it . It's never been like that over there . Very disappointed .

Our family are big QT fans. This is the last location going east. Plus you can go in and out as…read moreopposed to Buc-cees which is delightful but can suck the time away. QT has a fantastic selection of fountain drinks and teas. They also have a good selection of snacks, even some healthier options. My kids love the pretzels, milkshakes, and Twisters from their fresh made counter. Their employees are friendly. Their gas is generally the cheapest around. The lower rating is the bathrooms. It is consistently a mess. I have also been and every gas pump is occupied.

Brought my Jeep in today for an oil change and tire rotation. Waited an hour before an employee…read morecame to me to say there was a problem with the tire rotation. He pointed at two of the wheels lug studs on the same wheel next to each other had been stripped and the lugs cannot go on and the vehicle is unsafe to drive. Then he said word for word (this happens all the time). I pointed back at all the metal shaving proving they were the ones that caused it. Then got charged in full for them breaking the vehicle. No offer to cover damage, no lift home and vehicle had to be left in a lot overnight until I can find a shop that can fix the vehicle. Pending small claims lawsuit soon to follow. Please don't let this happen to you. Stripping one of the wheel lug studs was bad enough but to then strip the one right next to it? Avoid at your own peril.

The Valvoline listing online said this place was open until 6pm. I drove 10 minutes to get there…read moreand arrived between 5:25 & 5:30. When I pulled up one of the team members said they were closing. I asked if they could take care of me so I didn't have to drive 20 minutes down the road to the next Valvoline that was open until 7:00 and why did their website said they were open until 6:00. They told me it was because they were bought out by some other company. It seemed like a pretty easy customer sat deal especially since they were starting up under a "new company". However, the manager must have wanted to punch the clock more than take care of and impress a potential new customer. Sad as it is - kinda convenient location - I highly doubt I would get my oil changed there now and I am less likely to recommend these guys.

We were driving from Texarkana to Austin this morning and a tires started to go flat. Pulled up to…read moreBurnett Family Tire & Auto and had a wonderful experience! Friendly, fast, and nice place with great coffee. Thanks so much!!

Took my car in Friday April 4th to have tire checked out after it lost 12 pounds over night. Guys…read morewere very professional and got me in right away. However severe weather had come in and did that play into them rushing their analysis. They came out told me they found nothing and they believed car would be safe to tow on Monday. We got 180 miles outside of Canton when tire blew. Please know that people put their safety in your hands and your job should be more thorough. Did storm play into quality of service received or is this common practice?