So i have a pretty good grasp of car audio and im not new to it at all.. Called on the phone to get…read morea quote and after talking to the guy on the phone for a bit, I knew immediately he didn't know what he was talking about which I would assume would translate to not knowing what or how to do what I've requested. Seems like they will overestimate and/ or over quote ppl who are Ignorant or new to car audio in general. I would advise going somewhere else. Rubbed me wrong way immediately.

These guys are awesome ! Will be coming back here for anything else I need ! Knowledgeable,…read morehelpful, and super kind . Life long customer and will be recommending them to all my friends and family .

Set up an appointment with him and he didn't show up or call. I tried calling and he hung up on me…read moremultiple times. Unreliable and not trustworthy at all.

Great experience! Micheal programmed a push start key for my wife's vehicle and spare keys for my…read moredaughter and I. This is the kind of place you want to support; top notch owner who knows what he is doing at extremely fair prices. Will be back anytime we have a key or lock need.

We needed a spare key made for our car, we paid. We have used this service before with no issues…read more We are still waiting for our refund!! This happened back in I think October and it is now February we have called, texted, emailed, FB. We did receive a text months ago saying our money would be refunded but nothing has happened. Maybe going to small claims court in the future. Would NEVER use them again and telling friends and family not to use!! We all have health or family issues but this is NO WAY to run a business!

I dealt with someone named Kevin. Talked to him on March 9th at about 10:00 am. He said he would…read morecall back in an hour to set up a time. I still haven't heard from him and all my calls go to voicemail. I found out he wouldn't have been able to do what he said he could anyway. Ps I had someone else call his number and he answered. If I ever need a locksmith again he won't get my business.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

These guys were great replacing the windshield on my SUV. From the first call they were courteous…read moreand communicative. They showed up prompt wearing masks and did the work at my house in under an hour - and also had a better price than others. I definitely recommend Defender!

Roger and team found the right solution to upgrade my theater surround sound system with sonance in…read morewall speakers. Ordered them on a Monday afternoon and the install team got it all done on Wednesday. I thought I might have been able to do this myself. After watching the three pros mount the TV on the wall after installing two gang boxes and clean up all the wires, I was blown away. The final step was optimization of the sound and pumping up the rear surrounds which were always a bit light based on the factory settings. They also made the most of my cable universal remote and renamed the HDMI inputs so it is much more user friendly. The wall paint match on the speaker screens completed on the same day was the icing on the cake!

Remote start works well but my kick panel is loose now . Just had it installed on 3/3/26 . Looks…read morelike they damaged the retainer clips . Very disappointed in there workmanship. I don't mined leaving my name R DUNN

This place is a joke they lie my daughter drove over 2 hours just for her to be told she needed…read more$hit that she was told she did not need not once but several times after her asking what all does she need to bring and the guy she talked to several times told her she only needed to bring proof of address, license,proof of income,proof of insurance,her,1099 that's all she needed and when she got there after over a 2 hr drive he told her she needed her bank statement tf he was ask several times if he needed it and he told her no very unprofessional this place is I was going to go but I had to work and he can count his lucky stars I didn't come because I would have told him about his self because this so called professional sales person made my daughter waist her gas in my vehicle to drive all the way to Akron for nothing!!!!!! So if y'all trying to buy a vehicle from these people think twice because they tell you one thing and when you get there they WILL TELL YOU ANOTHER THEY ARE VERY UNPROFESSIONAL IF YOU WANT A GOOD RUNNING USED VEHICLE AND THE STAFF ARE VERY PROFESSIONAL AND STRAIGHT UP WITH YOU FROM THE START GO TO COUGHLIN KIA IN LANCASTER OHIO THEY ARE AWESOME AND YOU WILL BE PUT IN A VEHICLE THAT DAY AND THEY WORK AROUND WHAT YOU WANT AND LOOKING FOR THAT'S WHERE I GOT MY VEHICLE I WOULD NEVER GO TO JDBNOW Or there off branches

I worked with Kayla in service to get my car fixed and when I tell you it was up and running in 3…read moredays I'm talking coils spark plugs catalyst converter exhaust system oil change that's just some of it and it runs like a brand new car thank you so much!!! What meant the most is that she actually messages me to make sure it was good.

I had my truck towed to Irace Automotive over Memorial Day weekend after the alternator failed. The…read moretowing was fast and professional, but the repair experience was awful. They charged me $1,800.81, including $349.99 for the alternator part, $140 for one hour of labor, $644 for 4.6 hours to replace power steering lines, and other fees. Regardless they failed to resolve the power steering leak, which I had already reported. When I picked up the truck, the hood was bent, the prop rod was detached, rubber seals were torn, and tool marks were visible. The steering fluid was still leaking, and the wheel remained stiff. They scheduled a pickup for June 4 to inspect the issues and never showed up or followed up. After a second mechanic found several problems Irace never mentioned, I can confidently say I paid more for careless, incomplete work and now have a truck in worse condition than before. FULL REVIEW ON GOOGLE!

The mechanics are liars- DONT TRUST THEM. They quoted me $1200, I did a little research and fixed…read moremy car with a $30 part and only a screwdriver in 15 minutes with knowing very little about cars. My car was having issues starting and they told me I had to get both an ignition cylinder lock and ignition switch and quoted $1200 to replace both. When I asked them to explain what's wrong with it, they made something up about a rod being broken and because of how the car was made I HAD to replace both parts, and they would've had to reprogram a new key. I spent 30 minutes researching and figured out they lied and I only needed the switch which is an extremely easy fix and I did not need to replace both. All I needed was a 10 minute YouTube video. They lied and tried to rip me off probably assuming a woman wouldn't know any better.