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Austin, TX

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Circle C Airport Shuttle Services & More

5.0 (2 reviews)
Open • Open 24 hours

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Austin Charter Services

Austin Charter Services

4.6(32 reviews)
15.2 mi

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

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Uptown Valet & Transportation - Valet Parking for a Private Event in West Austin

Uptown Valet & Transportation

4.7(15 reviews)
4.8 mi

Thank you to the amazing staff of Uptown Valet for taking such great care of our bride this past…read moreweekend! As a Wedding Planner, you hope to never have to deal with a broken down vehicle on the day of the wedding but things can and will happen. What makes an excellent company like Uptown Valet stand out is knowing you can trust how they handle it. Not only were they offering a temporary solution by sending a replacement vehicle out before even calling to let me know what was going on, they were on the phone coordinating with me to make sure the needs of the bride and her family and friends were taken care of. I was pleasantly surprised when I walked out of the hotel to find not only the vehicle we thought was broken down had arrived, but an additional vehicle was there as well. The team of drivers were professional and prompt throughout the day and their vehicles are clean and comfortable. Previous to that, I had a bride whose venue had hired a no name valet service. On the night before the wedding, I received a call from the venue that they had not been able to get in touch with this other company for the last two weeks and weren't sure that anyone would be showing up the next day. One phone call to Arrington and he gathered a team of people together and showed up the next day to the rescue. I am so grateful to work with him and his team that I can trust and would without fail recommend Uptown over and over again to my clients!

I had the honor and pleasure of being part of a group driven by Vaughn last week. Not only was he…read moretotally professional, he was also warm and friendly. He did a spontaneous stop at a very yummy chocolate shop, which was super fun and really added to the day! I felt 1000% confident in his driving and was able to sit back and relax and enjoy the freedom and treat of being "driven". HIGHLY RECOMMEND Vaughn.

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Circle C Airport Shuttle Services & More - airport_shuttles - Updated October 2026

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