Came on time. Fast and efficient delivery to the airport. Helpful. Courteous. Easy to access info.read more

Fahed was excellent! Nice clean car. He helped me get groceries to the door and if we need…read moreservice to airport we will be calling him!'

Jason is amazing!!! We used him during Two Step. We stayed in Leander; he was way better than…read moreUber/Lyft. Very dependable and accommodating. We used him both days of the festival. You can't go wrong...give him a call for transportation if you are in the Williamson County area. :)

Communication. Jason was very courteous, but did not follow through. Said he would call us the day…read morebefore our trip to the airport. He did not call. We called the day of our trip, he apologized, but then we found he did not even have our complete address. Sadly, I cannot recommend his company.

SCAM ALERT! Avoid hiring GEORGETOWN TAXI AND LIMO at all costs!! I hired them for a 12 person…read moresprinter van on Friday for a ride to and from Austin with a group of friends. They gave me a deal cause it was last minute but they told me because of that I had to pay them upfront in CASH APP. I should have known better but they said they've been in business 30 years and they needed that cause it was discounted. So it made sense to me. I paid them $300 upfront. All of us were gonna pitch in for it. They CANCELLED on me 10 minutes before they were supposed to pick up. They didnt even provide a different vehicle or any other option. They said they would refund my money immediately. They didnt. And now they are ghosting my calls and texts and nobody is getting back to me. Turns out I looked deeper into they have scammed several people. They are representing Georgetown as their "local limo" service. Mistakes happen and I am understanding but as a business owner you always take care of the customer when problems happen or at least pick up their calls. I feel so burned.

Back on December 13,2024 I called this place because my husband had gotten off the greyhound bus…read morewent into the store to buy something and the bus ended up leaving him. So the greyhound said if I could get him to Austin they can get him a ticket so I call this place they charge me $126. The gentleman that answered was quick to send me text and the cash app. So another bus heading to Dallas pulled up and took my husband with them so called to cancel before they even showed up. Then gentlemen tells me they are just about to pull up so I tell him that if he could charge me for the trip just for going to the store. Let me tell you this gentleman says let me see I'll call you back so wait 30 min nothing so I am calling and calling he ain't answering I even send him a text. It took him about an hour to answer my phone call. When I finally get to talk to him, he tells me that they don't refund the money but that he would talk to his manager who won't be in the office until next week and then they would return my call. No phone at all and we are already in January and I went on the website and nowhere does it say anything about no refund on cancellation. I can't believe this company literally took my money and did not even give me any service I got scammed big time. I should of read the reviews first I can't believe that these people could actually do this but I would never recommend this company to anyone. He sends me the text I told him I'm making sure I have the right bus station he sent me the photo. I even sent him the photo of my husband and his number so he could call him when he was there I removed only those two items off the message

When our minivan broke down outside of Llano on a Sunday afternoon and everywhere else was closed,…read moreEugene was there to save the day! He picked me up in Llano and drove me about 40 minutes to Marble Falls where I had a U-Haul truck waiting, pointing out cool landmarks and places of interest along the way. We arrived at my destination in Marble Falls, only for me to discover that my U-Haul reservation had fallen through. I made some calls to find another option nearby, and Eugene was kind enough to wait around and stay in the area just in case I needed to go somewhere else. Sure enough, I needed another ride, and he was kind enough to provide it at no extra cost. Eugene is a great guy and the only person you should call for a ride when you're in the area - he will save your bacon like he saved mine!

Gene was super wonderful taking my family to the airport. His hybrid Camry was spanking new, and…read morevery comfortable. He offered us bottled water, our choice of music and temperature control, and was lovely to talk to. His fee was by far the best of the services I had called. We had two carseats for the ride which he very generously dropped back off at our house, and had the consideration to wrap them in plastic bags so they wouldn't get damaged. We had more people on a different airport ride, so he arranged another lovely driver with a van for us. I can't recommend him highly enough! Thank you, Gene!

Jo is a delight, funny as hell. Have enjoyed trips with her several times. Was quick to pick up and…read morewilling to tote me anywhere. Highly recommend.

From the owner: RIDES Let me serve you and all your…read moretransportation needs at a very reasonable rate. Here are just a few of my services: * Airport rides / one way & round trips * Cosmetic Procedures * Medical Procedures * Road Trips(up to 125 miles) * Last Minute Rides/if I can’t help you, I’ll help you find a ride. Let’s discuss any & all of your transportation needs. I will do my best to help you find a solution at a very reasonable rate.

The Case of the No Show Cab…read more My friends and I were attending a wedding outside of Austin. I knew that Uber had already left and there was a hodgepodge of rideshare services that rose from Uber's ashes. After some phone calls we decided, "Hey 2 Star Yelp business a chance, what's the worst that can happen?". We reserved 3 vans to be picked up at midnight at the wedding venue. Lo and behold, midnight strikes and I had a Cinderella at the ball moment. I went from feeling like the belle to a puddle of sadness, because at this point of the night I was so exhausted that I had no energy to think. After playing phone tag for 30 minutes, a van finally arrives as we were basking in the moonbeam and start lit night. Women and children went first because chivalry isn't dead. We were told that the other van was behind him and that we should be rescued shortly. This was at 1:30am, after the agreed upon midnight pick up. Another hour went by, and we figured that the taxi cab has left us stranded 28.4 Miles from Austin. We cut our losses and we had two people from the one AND only van that came and picked us up and dropped them off come to get us. We finally got home at 3am. Despite the crappy ordeal, we now have a greater appreciation for Uber. You da real MVP. Austin misses you.

This is and will potentially be the worst experience of any kind in my life. The purpose of this…read morereview is to inform you of our poor experience and to emphasize why you NEVER go with a lowly-rated service... no matter what. Last night, I reserved 3 vans to come out to our wedding venue to pick up some guests. About 70 minutes before our agreed time, the operator texted to confirm. We agreed. At 10 minutes past, he tells us the VANS (as in plural) are on the way - 10 minutes away. Annoying, but it happens. All good. Let's stream some college football. At this point, the lives of 18 people are threatened. I cannot emphasize this enough. We find out last minute that they were only going to send 2 vans. Super annoyed, but I guess it'll have to do. The first 8 goes into the van; before leaving, we ask about the 2nd van. "It's right behind me." Within 15 minutes, we quickly realized the 2nd van was nowhere close. Within 30, we found out there wasn't another van coming... We had 8 other family and friends waiting at a wedding venue that was closed. No restroom, barely any lights, no water, etc. What about the ride itself? I mean, how hard is it to drive with google maps in your hand? We ended up tailing a van, taking the wrong highway, and swerving between lanes. The driver was awful and even tried to force us into paying/tipping him in cash above the agreed price. Super sketchy. Absolutely terrible service, expectation setting, attitude from both the driver and the operator (owner/manager?). This is the reason why we need rideshare companies. We need a level of accountability on these cab companies. I hope if you still decide to do business with this company after reading this, don't be stubborn and get into the van with the license plate of DSH-****. I'll be filing additional reports on other sites and the BBB to report the full extent of our experience.

Needed a Jump start and they where there to help, much faster and cost efficient than AAA or my…read moreinsurance. Driver was helping, smart and polite. Recommended taxi cab in Austin.

Needed a ride asap to work. They came by quick at a great price! Keep it up guys! Will call againread more

First I would like to start with the facts. 1. We booked…read morethis tour months ago but unfortunately had to reschedule to a later date. (due to Covid19) This was not an issue for anyone attending the tour and the company got all $2800 paid for in full. 2. Yes $2800. We had 28 people in our group, It required two buses that were at their max capacity. 3. I would give a HUGE ZERO if I could. The buses arrived at the pick up location 25 minutes early and expected us (all 28) to load up. Not all 28 people were even there yet. The male driver already seemed annoyed at this point. We ended up pulling out at the agreed on time. When trying to leave the 2nd winery we couldn't. The drivers HAD LEFT and weren't there to pick us up. We waited outside in the sun outside for 30 minutes before they even got back. But that unfortunately is not why I am writing this review As we were loading the bus to go home the male driver said that would be charging us for a cleaning fee ($300) because someone spilt something on the floorboard. Pretty steep for a small spill that could be wiped up with a Clorox wipe but she agreed to pay it she sat down. Comments started to be exchanged about the steep fee and how the day had been complete chaos up until this point. The man began to get pretty heated and slammed the door. When he opened the door to his seat he said "who the f**k spilt something in my seat." Nobody had spilled something on his seat. Upon looking at the "spill" it appeared to be sweat from Him. He continued to cuss and yell and eventually told us to "get off his bus." We all piled off and the other bus also unloaded. Now it is important to note the other driver said we didn't do anything wrong and that she didn't agree with how he was handling things. He told her he was in charge and that he would make the call. She became quiet after that. They ultimately left us there to find our own rides. The male driver was rude and didn't speak unless spoken to the entire day. A beautiful day with amazing company was RUINED by this company and I will not recommend them to anyone!

Benny is awesome. We had the best time! We went to 3 different places, each place was great and was…read moreable accommodate all 9 of us thanks to Benny.

hands down, the worst cab experience EVER. Do not call City Cab Austin, it is NOT SAFE. I waited…read morefor an hour for a driver, (wouldn't have waited that long but they kept promising "i'll be there in 10 min...I'll be there in 10 min etc." The driver finally arrived and said to look for him in the "unmarked cadillac." I reluctantly got in because I was already so late, to find there was no meter, no air conditioning and a cracked windshield. I was 45 minutes late to a wedding, and when he pulled up to the destination, he said the ride was $20. It was an 8 minute ride 2 miles away from my house. I asked if he took credit card and he said no. Luckily I had $10 in my purse I was able to give him (still more than the regular $8 uber fare). Don't like to complain, and have never written a negative review, but I want to dissuade anyone else from having the same bad experience. Did not feel safe in this ride at all, and the ownership was unprofessional, LATE and unapologetic. You're better off walking.

I gave them one star because NO STARS was not an option…read more Had a house guest who needed a 5:00 a.m. ride to the airport. He called City Cab the night before and got a confirmation text of the 5 a.m. pick up. At 5:10, there was still no cab. He tried calling the "24 hour" office line and the call eventually went to a mailbox that 'was not set up yet'. At 5:20, I found myself driving him to the airport. City Cab Taxi Service... when you absolutely, positively, don't want to get picked up.