Absolutely horrible; I worked there between 2014-2016, and I was an office employee. I have High Functioning Autism, which I said repeatedly during interviews and which they said was not an issue, just let them know what I needed as far as accommodations went.
They created a position for me as they needed to get their biggest account under control, so I was only supposed to do Data Entry and I ended up doing everything but that once our receptionist went on maternity leave (she never came back). I asked several times for help from the new GM, office manager, and HR person. I explained that I was getting overwhelmed by the amount of work I was asked to do on top of data entry.
I was expected to count money and balance routes in a locked closet just off of where the copier and printer was in a supply room (not part of my position), and drop that money off at a bank by myself (not part of my position and they only got a courier when the new GM saw me with the money bag and freaked when he found out I was dropping it off. It was the only kindness he offered). I was expected to print invoices and check sheets on an ancient printer (not part of my position), file those check sheets and invoices (not part of my position), size people for uniforms (part of Customer Service, which only one person was doing, and she kept trying to make me do it), answer phones (which I was only supposed to occasionally do), and sit at the front desk for 4 hours at a time (mine was the longest shift).
I approached the GM again, this time requesting an accommodation: I asked that my 4 hour shift be brought down to only 2 hours as I was behind on keying due to having to complete all these other tasks, and needed to catch up. I told him I didn't mind helping out around the office as I knew we all had to share the load while looking for another front desk clerk, however I simply could not keep up anymore without falling behind in my own work load (data entry). I even sent articles and links about my Autism for him to better understand why I was having a hard time. In the end, he denied my accommodation.
At my 1 year review, my supervisor and I were in the conference room by ourselves. She tells me that we--meaning herself, the GM, and HR manager--did not feel I was being a 'team player' by asking for my shift at the front to be cut down a few hours. I immediately told her that was untrue; I didn't mind helping, what I asked for was an accommodation in order to get my work done (which she constantly complained about despite my explaining this to her). When I approached the GM and HR manager about it, they claimed they would never allow someone to speak that way about an employee and would look into the matter--they never did.
After almost getting hit in the back of the head with a heavy, wooden shelf that no one bothered to put away properly (which would have been bad as I was the only one with the key, and they had me lock myself inside while money counting), suffering sciatica, fever blisters, and falling ill more times than I could count, I was done. I submitted my letter of resignation, gathered my things, and left. But the trouble didn't stop there. They actually tried to block my unemployment, but failed to show up at the hearing; I got it two days after speaking to the judge telling him what I told all of you about in this review.
I hope it is a helpful story, one that makes you want to stay away from this company. They are horrible to their employees and their customers--I had more clients calling me upset and wanting to speak to the office manager and GM, who unsurprisingly were unavailable each time. Bottom line, save yourselves the hassle. Go to Sparkle or Mission, they might have a better set up for you! read more
