Quick to respond and affordable pricing. I definitely recommend using this business. Corey is a…read morevery talented guy and knows what he is doing.

I used to use Thumbtack for project requests but decided that since I am on Yelp, what the heck…read more I'll use it instead. Of the two handymen it sent my request to, I went with Corey. I noticed he did great work after viewing his photos via Google/Facebook. After detailed messaging regarding my project, a date was set up for him to do the job. He actually tried to come before my set date, but it just didn't work out with my schedule, but I do greatly applaud his efforts in trying to do so. When he did arrive, he performed the two tasks in a timely manner and without jacking up my walls. He was very professional and friendly.

BUYER BEWARE! We…read moresold our home in June 2021. Since then we have tried to cancel our Vivint system, which we left with the home. First we were told just to give 30 days notice. Then we were told we had to provide the new homeowners contact info (I'm not doing that!) Then we were told we could just defer for 12 months, and finally after getting ugly, we were told to send our "handwritten"request by fax or email. We did this in July of last year. (The equipment was financed and we have continued to pay the finance fee until paid off. The issue is the service/monitoring fee.) Today, over 15 months later, we were told we are delinquent on this (the service fee, not the equipment) and that our request to cancel was denied. Of course, we were not told it could even be denied, nor that it was denied until today. (Except the email indicates they did receive it, they were processing the cancellation and would be in contact if there were issues.) So today we get a call that we could finally cancel by paying the delinquent amount plus a $300 cancellation fee. Y'all don't know that I will die on this hill. These people are CROOKS! We do not own the home. We do not have access to the equipment. We have tried all the things to cancel. And if you do your research you will see that we are not alone. I wish these reviews were available almost 5 years ago when we decided to get the system. Do yourself a favor and get a different system. There are several good and comparable companies in the market.

I got my system in January of 2025 the sales representative was Brandon Morano when the technician…read morecame to install my system he only brought my doorbell camera and my garage camera but not my backyard camera. I called Brandon to see why. He told me he will order me a backyard camera and it would be free. And it would take a month for me to get it. So I was iffy but ok with it. Oh well it's been 5 almost 6 months I been reaching out to Brandon no response so I called the company so they can reach out to him no response for 5 almost 6 months. I asked them if he still works for Vivint they said yes. I also asked them if he been reaching out to them when they called for me. They said he has not responded. So my thoughts was how is it that a sales representative not responding back to his employer. For 5-6 months and he still works for the company. This is not good COUSTOMER service and now I am going to have to pay for the camera I paid four months ago for my equipment. This is not a good company run do not believe nothing Brandon Morano say to yo if he rings your doorbell.

Been a customer for many years. Recently I started to worry about Safe Touch's customer service…read moreuntil I met Nick. He came out to repair the system on a few occasions with tenacity and professionalism. Nick found the solutions. I was almost ready to go to another local security company until Nick resolved our security system. He turned it around and saved me as a continued loyal happy customer. Definitely a five-star experience. Congratulations Safe Touch!

This company provided poor service during the first year. It took them a long time to get the…read morephantom alarms to stop and they often blamed this homeowner for something that was in their system. Additionally, it is a local company and non-transferable if you move out of their territory. They charge you no matter what! You can't get out of the contract despite the fact you live out of their service range, so you have to pay for years despite the fact that the people who move into the house are also paying them for the service. They promise to communicate regarding the situation, but never do. Double dipping keeps them well-paid. This is a shoddy business model. Their poor service along with monthly charges despite the fact they don't serve the area you move to makes them a very sketchy company. Go with a nationally known company.

We had an emergency after hours at my home, For the people came out, and worked hard to get our…read morelights back on as soon as possible. They also came back to follow up and make sure we were okay. The price was competitive and true to the original quote. I would utilize their services again.

They ran a new line to establish an outside electrical outlet. Quick response. Did a great job…read more Would use them again if needed.

Alert Alarm staff are very good with customer service. There are no recordings when I have a…read morequestion! An actual human answers! That's important to me. We wanted to go with a local company and I'm glad we did. Since I wasn't present when the system was installed, the staff must be patient with my many questions. After having this system for a year or two, we got some alerts. The calls at night are handled by a by a service from out of town who are also very knowledgeable. Ours turned out to be a battery issue. So, be aware that batteries in units on windows, doors, and security cameras nee changed every couple of years. It's comforting to know the system's working and that the company stands behind it's product. This is critical for my peace of mind. I know that if an intruder approaches our home or tries to enter, Alert Alarm will call and immediately send help if necessary. Yes, I am paranoid about safety and security. We looked at many companies before we chose Alert Alarm. We were impressed from the first time we met the sales representative because she was thorough and knowledgeable without trying to "sell" us on anything. Our family and dogs have the best security we could have and at a fair price. I highly recommend Alert Alarm of Brunswick, Georgia.

Do not use these people. Research the owner by asking people in the local community. Buyer beware.read more

Our Guardian security system was installed 11 years ago. When we've needed our system checked out,…read moreTime Out are the Low Voltage professionals that provide the service for Guardian in our area. We've had the pleasure of working with Joshua Graddy several times over the past few years. Each interaction has been satisfying. Josh returns phone calls, shows up on time and he is proficient and patient which is always appreciated. Today's appointment was to install a video doorbell. He answered as many questions as we asked as this is new technology for us.

Very annoyed that we bring an issue with cameras he installed no longer working due to a…read morethunderstorm and he didn't use a sense of urgency to try to fix, replace, or even troubleshoot the issue. One camera before the storm kept missing up and was not fixed. This is why we don't use people on Thumbtack! Thank goodness I have a family member that is a cop and good with cameras that can try to assist and give us next steps on what to do regarding this situation. Smh. These cameras are supposedly life time warranty but we'll rather pay for better service and new cameras!! Disregard the green checked boxes around "Service requested", "Quality", and "Value" because I did not select those to be checked!!

I used Alamassee Protection to install a wired ring camera. Great service, responsiveness, and…read moreaffordability. Definitely recommend.

Monitor service recommended by neighbor. I've had more issues with VKA in the first two months of…read moreservice than the whole 20 years of service with SafeTouch! Monitor program is way more complicated than it needs to be. In addition, I feel that the program is collection information! Refuse facial recognition and locational add ons. I only have a graduate education and I'm unable be to master tutorials. Went online for assistance after VKA conveniently ignores my requests for assistance! The original installation, after discounts was four times the fee quoted to me by SafeTouch! Payed a year in advance for monitoring service! Will return to SafeTouch next year (assuming that their business hasn't been taken over by off-site programming!)

Awesome locksmith!!! Staff are friendly. I had to cut a key and program a key fob and the key…read more Price was so much better than a dealership and big box store. They were quick. Did I mentioned they are AFFORDABLE!

They responded quickly to my inquiry and we were able to schedule for the next day - super happy…read morewith the end product!

From the owner: Your trusted Home Security, Theater and Automation professionals to fulfil all your smart home…read moreneeds! We do everything from Security Camera systems, TV Mounting, Home Theater building to Full Blown Home Automation projects! We take pride in making sure that all of our customers are 100% thrilled with all of our work!