Terrible service, very inconvenient for customers. We've seen plenty of movies in the past that are 15s, such as Venom and it required no ID at all! At Cineworld Aldershot, we got turned down, along with a group of other people just because we couldn't show ID.
One of the people who works there claims that these have always been the rules, and they have been enforced; effectively telling us that we're liars when we claimed that this has never happened. I mean, who even carries their ID around; and to cinemas no less?
Don't recommend going to Cineworld Aldershot, find somewhere that actually has good quality customer service, rather than those who lie about their cinema guidelines. read more