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    Cindy H Hsu, DDS

    5.0 (3 reviews)
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    Periolife

    Periolife

    3.6(5 reviews)
    0.3 mi

    'm a firm believer that a quality practice not only starts with the quality of clinical care but…read morefirst and foremost with competent and quality office staff. What I'm seeing across multiple dental specialties is staff in place that are only task oriented -only there to fill a position and carry out a repetitive task- most times lacking the actual knowledge needed to effectively carryout the task at hand. Needless to say this office staff -at least in the Irving office- is less than competent at best. I won't even get into leading up to the appointment but at the first visit I was met by a young lady who appeared to have assisted with procedure in the back office and presented in the front office to check me in with a surgical mask in place--making it very difficult not only to hear her, but to even attempt to effectively engage in a conversation was difficult due to the mask. I provided my insurance information, primary dentist information, oral surgeons information, a week ahead of time by phone and in the new patient portal link , only for this information not to be reviewed prior to me visit and resulting in me-yes me, having to call the oral surgeons office at check in and have records sent as the insurance was being checked -all during check in. I won't get into that(the insurance) debacle but will caution all patients to know their insurance coverage as most DENTAL offices have attempted to adopt the "trend" of having patients pay services upfront and wait to be reimbursed once they run through insurance- which defeats the purpose of insurance all together. The most disappointing experience was the bed side manner of the Dr. The Dr. mannerisms were condescending and based on assumptions of bad dental compliance and failed to holistically consider other clinical history components..ie age, dental procedures/appliances that can contribute to the decline of oral health. Periodontal surgery can be extremely invasive, sometimes the most invasive surgery is the only appropriate plan of care, however the most invasive doesn't have to be the only plan of care if there are other possible appropriate alternatives. After I inquired about other possible alternatives, I felt dismissed and my concerns felt minimized -where the Dr. concluded my initial assessment by stating that a treatment plan would be developed and sent to insurance -and we go from there... that's it that's all- As I'm leaving normally there's someone at the desk to confirm the conclusion of the appointment so I was unsure whether I needed to stop by the front desk- where there was no one- and my only confirmation was the Dr. passing through the back hall way -where I confirmed that there was nothing additionally needed. I say all of this to say- first to Dental offices- Cheap , trainable office staff-unless properly and competently trained, is not always the best staff and could cost more in the long run. Secondly, to Dr.- respect all patients who voice concerns about their plan of care as its their right check and double check whether the plan of care is best possible plan for their unique situation

    I've been seeing Dr. Rishika for a few years now due to periodontal disease. She is awesome!! She…read morehas a great "bedside manner" and so does the entire office. My appointments have always been on time. Dr. Rishika cleans my teeth with care and makes sure I'm comfortable. When my gums "were lower", I had to had some shots for numbing to tolerate the teeth cleaning. My gums are better now and no shots are needed. Dr. Rishika also noticed a problem with an implant and advised me to go see my dentist. That was good advice as it needed an antibiotic treatment.

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    Periolife
    Periolife
    Periolife - Dr. Rishika Kapoor

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    Dr. Rishika Kapoor

    Turunen Denise E Ms, DDS - Denise E Turunen, D.D.S., M.S.

    Turunen Denise E Ms, DDS

    3.0(2 reviews)
    2.5 mi

    Dr. Turunen and her staff put me at ease when I was in need of an extraction and dental implant…read more Dr. Turunen took the time to explain in detail the process of having an implant placed. I really appreciate the time spent with me as I was very nervous. The surgery went very well, and I am happy with the results.

    Upon entering this office, waited over twenty minutes for the receptionist to even show up. upon…read moreseeng the dentist after twenty MORE minutes waiting, was given an attitude by both the receptionist and doctor, and receptionist seems to be doing double duty as nurse. Was talked down to by dr for asking questions. UNETHICAL PRACTICE OF CHARGES, since I was charged for SURGICAL removal of a tooth that was removed by NORMAL method of just pulling, this was CONFIRMED by different dentist. This Doctor got upset when i gently questioned her "course of aqction taken". I gave her a chance to admit the action taken, and I asked her if she was offended by my question to which she replied YES. She should have come clean about the action taken and given me the money back or ammended what the insurance paid to her. UNMORAL... I have decided to go to another dental surgeon and save my time, effort, frustration and overall happiness. We have a RIGHT to question you, doctors, and if you do nothing wrong you will not MIND being ASKED questions. See this name in the book for dental surgery? RUN THE OTHER WAY!!!!!!!

    Las Colinas Dental Care - 8 Tracks Live

    Las Colinas Dental Care

    2.2(13 reviews)
    3.8 mi

    I am one of those fun and dreamy millennials that everyone makes fun of. Life is good, life is fun…read more- see as much of the world as you can. At 25 I was kicked off my parents healthcare so I turned to Pinterest for all of my ailments. While that works for some things, it does not work for dental care. After avoiding the dentist for 5 years I finally plucked up the courage to research around and make an appointment. I was nervous and these guys did a fantastic job at talking me through what needed to happen to get my oral care back up to acceptable levels. I can't even describe how lucky I feel that I discovered this office. Everyone is super nice, they laugh at my bad jokes, and never once did I feel ashamed for neglecting my teeth. I just sat back and listened to my Harry Potter audiobook while they fixed and polished my teeth. I didn't feel a thing. As far as dental customer service goes, these guys nailed it. What can I say, I'm now a flosser.

    After my cleaning, they never gave me a treatment plan and estimate even though I've requested it…read more10 times. Now I'll have to go elsewhere to address the issues. Also they can't do x-rays on small kids. There was no one else in the office when I was there. After reading reviews it seems like they are hurting for patients and so they try to overcharge everyone that comes in. It is nice that they offer Groupons and the cleaning was done very well but be prepared to go elsewhere for any treatment.

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    Las Colinas Dental Care
    Las Colinas Dental Care
    Las Colinas Dental Care

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    Cindy H Hsu, DDS - periodontists - Updated August 2026

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