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    Cinco Ranch Smiles & Braces

    4.2 (9 reviews)
    Open 8:00 am - 6:00 pm

    Services - Cinco Ranch Smiles & Braces

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Cinco Ranch Smiles & Braces Photos

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    7 years ago

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    4 years ago

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    Smile Avenue Family Dentistry - Katy - Transform your smile with our expert cosmetic dentists. #CosmeticDentists #SmileTransformation

    Smile Avenue Family Dentistry - Katy

    4.7(16 reviews)
    1.3 mi
    8 years in business
    Available by appointment

    I cannot say enough good things about Smile Avenue. I have always had anxiety about going to the…read moredentist, and even more so after losing my husband five months ago. This was my first dental appointment since his passing and my first time going to the dentist alone. I was very emotional and nervous walking through the door. From the moment I walked in, Emmanuel at the front desk made me feel welcome and comfortable. The dental assistants, Kenia and Violeta, were incredibly kind, patient, and reassuring. Dr. Saood was compassionate, understanding, and took the time to make sure I felt at ease. When I became emotional and started to cry, everyone treated me with genuine kindness, grace, and care. I am self-pay, and I was pleasantly surprised by their affordable dental membership plan, which helps significantly with costs. I will be getting a dental implant to replace a broken tooth, two fillings, and teeth whitening, and I feel confident that I am in excellent hands. The office itself is beautiful and thoughtfully designed. They even offer a comfort menu with options like weighted blankets, noise-canceling headphones, neck pillows, and other amenities to help patients relax during treatment. Most importantly, I never felt pressured or upsold on services I didn't need, which has been my experience at some other dental offices. Instead, they focused on what was best for my dental health and made me feel respected, heard, and cared for. I highly recommend Smile Avenue to anyone, especially those who struggle with dental anxiety. They truly go above and beyond to make their patients feel comfortable and supported. Thank you, Emmanuel, Kenia, Violeta, and Dr. Saood, for making what could have been a very difficult first visit alone a positive and reassuring experience. I am truly grateful.

    I recently had a dental check-up, and I was really impressed with the quality of care. The staff…read more(Kenia & Dr. Saood) was super friendly and made me feel comfortable from the moment I walked in. The dentist was thorough, explaining everything clearly and answering all my questions. It was a great experience overall!

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    Smile Avenue Family Dentistry - Katy - Gentle dental care for our youngest patients. #PediatricDentistry #KidsDentist

    Gentle dental care for our youngest patients. #PediatricDentistry #KidsDentist

    Smile Avenue Family Dentistry - Katy - Our dedicated team is here to serve you. #DentistNearMe #LocalDentist

    Our dedicated team is here to serve you. #DentistNearMe #LocalDentist

    Smile Avenue Family Dentistry - Katy - Waiting area with an espresso bar!

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    Waiting area with an espresso bar!

    Katie To, DDS - Behind the scenes

    Katie To, DDS

    4.6(45 reviews)
    1.0 mi

    Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

    UPDATED: The office reached out the same day and was able to explain and remedy my situation, so…read morewhile I am still overall sad about what got us here, I have to give a huge shout out to the practice lead and Dr. Katie To for correcting the experience and making it right. They do seem to stand by caring for their patients completely, and it seems like my experience was simply an anomaly. -------------------- I truly wanted to have a positive experience with this practice, but unfortunately, I've had several disappointing interactions that I feel are important to share--both as a fair warning to others and in hopes that the practice may be open to resolving the concerns. 1. Lack of transparency and follow-up on payment information -- I've requested copies of the payment forms I signed eight times (once in person, multiple times by email, phone, and voicemail). Despite this, I've still not received any documentation or clear communication around fees--for orthodontic and dental work. 2. Delayed and dismissive handling of records -- After my initial visit with Dr. To, I waited nearly two weeks for answers to my follow up questions, and then decided to request my dental records so I could transition to a new provider. When I followed up today, I was asked to "be patient and wait a few weeks." This felt dismissive, especially given I am in pain and actively seeking timely care. Given the premium pricing and the promise of a holistic, patient-centered approach, I expected a higher level of service, compassion, and professionalism. Instead, I left feeling disregarded, disappointed, and disheartened. If the practice is open to making this right, I would be willing to discuss further. In the meantime, I hope this helps others make informed decisions about their care.

    Photos
    Katie To, DDS - Family that has braces together stays together :) Love our patients.

    Family that has braces together stays together :) Love our patients.

    Katie To, DDS - Call (281) 392-8450 to schedule an appointment today!

    Call (281) 392-8450 to schedule an appointment today!

    Katie To, DDS - The operatory

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    The operatory

    Cinco Ranch Smiles & Braces - cosmeticdentists - Updated July 2026

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