Buyer Beware. I'm only giving 1 star because I already have closet systems by them from 12 years ago. Otherwise it would be zero. I do not usually leave negative reviews, but that's how absolutely annoyed I am. I have contacted this company no less than 6 times in a few months (3 in 2 weeks) begging for a modification on a closet & some extra shelves. The owner, Paul, actually came out for this reason in 2019, took measurements, etc, and I NEVER heard from him again. Then pandemic hit, we tabled until this year. But seriously, if he didn't want/need the job, just freaking be honest. Even his receptionist said she has no clue why he didn't contact me back. So, I will give my business to a competitor. This is what being a loyal customer gets you, apparently. read more