WORST EXPERIENCE of my life! Never had such a bad experience with a leasing management company…read more Loved the place, but hated dealing with management twice as much.

Absolutely bless to call this place home for a few months while my house is being built. Looking…read morearound I couldn't find any short term leases and I stumbled onto this place. The team here is amazing. Karley is so helpful and always has a smile on her face. Brad from maintenance is fantastic. I put in a work order request and he's here that day or the next day to fix it. Highly recommend this place! I love how close it is to everything

I like Ike. I like the maintenance people. I like how safe I feel. I like being able to call ask…read morequestions and have directly answered. I love the pool and the hot tub and workout gym. I love sitting out on my balcony.

Maintenance is very attentive love the building manager! They do their best handling all situationsread more

Worst place EVER to live. At first I liked it but then new management took over and Kerry is the…read moreabsolute WORST. She makes living there HELL and treat everyone terribly and after talking with multiple other tenants there before I left they felt the same and that is why others there were moving out as well. She is conniving and I don't wish ill will on many people but she is one. She is a horrible human being. She never sent me the move out statement so the bill got sent to collections which caused even more of a headache then she caused during the time I was there. STAY AWAY FROM THIS PLACE UNLESS YOU WANT TO PAY EXTRA FEES AND DEAL WITH A HEADACHE. Maintenance is phenomenal though.

Natasha is so helpful and kind! We have had a great experience here! The maintenance that we had…read moretold the main office about was dealt with quickly and the staff was so nice. I would definitely recommend this apartment to others. Also, the apartments have recently been updated and have new carpet and new flooring. The kitchen island has a sink that makes it easy to talk to your family or watch tv while doing dishes.

I am a long time tenant. Shout out to Francis, Caden and…read moreJoe. Thanks so much for all you do, to make this place feel like home. This Apt is lucky to have employees like you all three. I can ask 20 questions.....and you all are so patient, curious and kind. Thanks.......Apt D 204

BEWARE! Bo is DISHONEST, SNAKY, UNETHICAL, & DECEPTIVE!!!!!!!!! The specific units I expressed…read moreinterested in, Bo DELIBERATELY JACKED (TORT / EXTORTION) up the prices, -Inconsistent negotiation terms or provision of housing facilities between protected classes and non-protected classes -Applying inconsistent policies for tenants when it comes to how much rent you charge -ALL of the SPECIFIC units I've expressed interest in they've specifically jacked the price up, and not only did they jack the price up, but they've jacked it BEYOND the "normal" range of all the others identical to it-Clearly has listed the unit I'm interested in in BLACK-AND-WHITE the LOWEST and HIGHEST price for the 1x1 Den Unit, and ALSO told me $1610, and now wanting to charge $1795! (That's nearly as much as their 2-bedrooms) -Raising the rent or changing something about the terms of tenancy. Violation: -ALL of the SPECIFIC units I've expressed interest in (B304, G307, D203), they've specifically jacked the price up from the ORIGINAL price it was at AND even beyond/higher than the normal "range" of their similar apartments Violation:-On Sat Sep 9, 2023 we went to go look at an apartment, and Cam opened the door to let us into someone else's apartment while they were still living there. This was illegal and EXTREMELY uncomfortable Violation: -Bo told me I HAD to "apply" ($40) AND pay a $200+ something fee in order to hold / reserve the unit for "30 days." Violation: -Aug 22 I applied and put money down to hold the unit for 30 days. I had 30 days to decide if I wanted to keep the unit. I made it very clear that if I should decide to move in I would let them know by the 30-day mark, and that I would also sign the lease the day of move-in. -Aug 24, I get a strange email from them stating, "You are currently scheduled to move in 09/01/2023. Please remember, if not e-signing your lease, you will need to make an appointment to come in prior to 09/01/2023 to sign lease, provide final move in amounts and obtain your keys." This was very unusual I thought, because they clearly told me I could put the unit on "30 days," and I made it clear that I hadn't made any 'set' decisions yet, and that I simply had 30 days to decide. I never set a "09/01/2023" move-in date EVER. I applied 8/22 for the apt to have it on HOLD through 9/22. -Aug 24, They are PRESSURING me to sign the lease, and very EARLY (Again, I was said to have "30 days, ie, through 9/22" to simply DECIDE if I even wanted to live at the complex) -Aug 31: They reach out to text message and harass / pressure me AGAIN to sign the lease -9/6: They Pressure me AGAIN saying, " "Hi Emily it looks like you still haven't counter signed your lease. If you could go into your resident portal and review the lease and counter sign for us then we can make sure everything is completed prior to move in." -9/15/2023: They PRESSURE me AGAIN emailing me, "Good morning, We would like to see the lease signed at least a few days prior to move-in." (I had already made it CLEAR I had UNTIL 9/22 to even DECIDE if I wanted to move in, and that if I did, I would sign the lease the DAY OF!)-9/16/2023: Would NOT answer My Question whether I could sign the lease the DAY of moving in, AND tried manipulating and pressuring me into signing AGAIN. I got a call Saturday Sep 9/16/2023 asking me to sign (Despite me clearly saying I would be signing the day OF move-in) UPDATE: They JUST took away the "2 month FREE" rent from me! They completely 100% LIED stating I'd have to sign an "11-month" agreement for this, FULL WELL absolutely KNOWING I agreed to a "9" month (due to interest in finishing My Doctorate's Graduate School Degree). So not only did they take BACK what they 100% PROMISED, but they outright underhandedly JUSTIFIED and LIED cold-face LIED about it. The property manager also told me that if I decided to leave after the first 2 FREE months, or ANY time after, I would ONLY be responsible for paying carpet cleaning and a "buyout" fee, which was 2.5 months of rent, $4100, in TOTAL -- And then they completely fraudulently changed the TERMS on me to say that I would have to pay BACK the "2 FREE MONTHS" ($1800 x 2 = $3600!) (What a JOKE!) *** PLUS *** the $4100 BUYOUT! = NEARLY $10,000! WHAT A JOKE! They are absolute LIARS! When I was there inquiring about units, literally 3 separate residents in LITERALLY 10 minutes came in extremely angry and complaining about broken air conditioners, and this place is BRAND NEW!!!!!!! Also, parking is a HUGE issue here, and there is very LIMITED to NO parking AND they charge an additional $35/mo for it! GREEDY!!!!!!!!Their Justification & Rationalization: Their 'argument' ('Justification') for being discriminatory and exploitative and GREEDY and UNETHICAL) is that prices "change" all the time (That is true; however, the prices were LOWER until I expressed specific interest in the UNITS), & THEY DELIBERATELY JACKED UP THE PRICE EXPLOITING ME!!!!!!!!!!! Report#: (208) 342-4649

Our staff and maintence go far and beyond for us! We love living here! It is centrally located to…read moreeverything, if we want to go downtown Coeur d'Alene, or head West to Spokane or East to Montanta you right there! Great dog park, free gym membeship to Peaks Fitness and much more.

I really appreciate Deb our property manager! She answers…read morecalls and requests Right Away!! She is kind and cares about the renters! Is on top of what goes on here, not like any other managers I've known before. The apartments are nice size, kept in Good condition! I am glad that I moved here!!!

My husband and I love living at Trail Lodge Apartments. We've been here a year now and are…read moreenjoying how clean the grounds are kept and how quickly our maintenance requests are addressed. The office staff couldn't be nicer or more helpful! Add the awesome location next to the park and the Centennial Trail for walks and it couldn't be a more perfect place to live!

Kevin in maintenance is awesome! I've had several things needing repair over the last few weeks, he…read moreand his partner were on it. Made sure things were done correctly and in a timely manner. Maintenance in the past at trail lodge was not the greatest to put it nicely, but they've really stepped it up by having Kevin on their team!

Absolutely amazing! With immediate access to the golf course and private marina.read more

I've lived at winter heights for 4 years, it's not a place to live if you are looking for an…read moreenvironment that people respect each other. The teenagers run the property, making problems for the tenants. The office as usual doesn't nothing about it. Creates shouting matches, and door slamming.

I have been renting from White Water Creek "Winter Heights Apartments" off Pines and Cherry St for…read more4 years now. This place is turning into a dump. The garbage problem is terrible, if you like fresh air and wanna open your window. cat piss/cat spray smell is what you get. Yes the apartments are new inside and nice, make your skin crawl. Air inside apartments terrible. Some tenants have 3-5 animals in unit. lucky I live on 3rd floor, I still am suffering air quality. watch where you walk, dog shit all over building, don't think in the sommer you can enjoy the green grass. I have gone to management several times offering to help with some of these problems. They don't want help. Oh when it snows they don't shovel or use salt on walk ways, so use caution.

I lived in these apartments for two years, but I cannot recommend them now that they have new…read moremanagement. While the old management was excellent, the new management upped the price of our rent by $120 per month with only a month's notice. Worse, upon move-out, we were charged hundreds of dollars in repair fees for damages that were incurred to the apartment before we moved in, and significantly over-charged for repairs that were needed. Our previous lease had indicated that door repairs were typically $45-$75, we were charged $135. They even had the nerve to charge us for damages that didn't even exist when we moved out, claiming that things "broke" while they were cleaning. After numerous meetings with management about these issues we were were finally given "receipts" for the repairs, however the receipt for the aforementioned door was actually just a print-out of a product web page from a supplier. Since the door in question was to a supply unit on the apartment's balcony, visible from the walking trail below, I was able to verify that the door they replaced was different to the door they claimed to have purchased, and was in fact a cheaper door. Unfortunately, this was after having paid their repair costs. Due to the deceptive and predatory practices of Fairwood's new management, I cannot recommend renting there. Stay away at all costs.

Our experience has been great so far! Nicole, Grace, and Jeff have been extremely helpful from the…read morestart of our rental process all the way through to move in. We rented our apartment over the phone and Grace picked the unit for us as we were out of state. She picked the perfect unit for our family and we have a nice view of Canfield Mountain. Nicole, the community manager, went out of her way to help my family when we were running late for our move in, you can tell she really cares about customer service. The apartment complex has a great mix of price, amenities, and ease of access to all of CDA. Thank you Fairwood staff for making my out of state transfer an easy and pleasant experience.

I'm very disappointed with the cleanliness of the community. Stains on the carpet. Carpets are…read moregetting thread bare in first floor. The windows are commercial grade and have lost their oxygen. The elevators are dirty. The doors are dirty. Many scratches on walls and doors need to be painted. Many residents need extra care with daily personal care. This place is looking like a nursing home. This Affinity at Cdl needs a complete remodel. New signage needs to be torn down and new put up. Looks very dated. Residents are worried about upcoming rent increase. Most won't be able to afford it as many are on a one person income. They have stated they will have to move out. After my research I have found many apartments with lower rent and are new. I hope something is done!

My 93 year old mother moved into Affinity Coeur d'Alene, ID this year and it has been a very smooth…read moretransition. The staff at this Affinity location is friendly, welcoming, careful with the COVID situation and very available to the residents! The building is clean and the activities are a huge bonus! My mother likes to cook for herself but wants amenities so that she can meet people. Affinity is perfect for her!