Terrible customer service purchased several Vapes one Vape last 2 days another one last a day go to…read morereturn them for a replacement problem was saying that I had 24 hours would not charge anyone to purchase from this place

From the owner: Now offering up to 30% off! We have all type of glass products, accessories, ad the latest and…read moregreatest of electronics. As well as a wide selection of glass bongs, and glass pipes & replacement parts for glass pipes also are available in store to customize modify your personal glass bong, glass pipe, pipe tobacco, e liquid, e juice, 420 glass, 710 vape, 710 glass head shop, glass pipe. Everyday we have new items! Special e liquid, all type of fruits and flavors you can imagine, and beyond your imagination of flavors!

Passed this place many times not realizing what a GREAT selection of cigars they have on hand…read more Their cigar room is loaded with singles, multi packs, tins, you name it, they have it. In my opinion, best cigar shop in the North Hills. Given they are a chain, they are able to get those rare to find or limited cigars other places can't get. Service was good / Prices were fair.

Was traveling through the area and happened across this shop - via Yelp…read more Was glad I did. Diana (I'm hoping I have the name correct) was very friendly and helpful! Gave me some great recommendations, and also had the Oliva V's I was looking for!! Small place, but very well stocked! Will certainly go back when I'm in the area!!

Friendly smoke shop with a huge amount of cigars, a good selection of pipe tobacco and an…read moreimpressive humidor. Staff were exceptionally helpful and worked with customers. They have a small smoking room in back for sampling and relaxing.

Good folk. Know their products well. Can recommend variants of your favorites. I received a few…read moresamples of pipe tobacco to try. Good selection of pipes from daily run of the mill to exotics. Stop in and browse. And no, I do not work there!

Definitely recommend but a few things to consider. In my experience, most cigars bars let you bring…read moreyour own smoke as long as you are buying their alcohol and or food. This place seems to frown on that. Just something to consider and double check. Nice liquor selection and good happy hour prices. Definitely has a little bit of a locals or regulars vibe

Nice place but no selection. Lots of empty boxes on shelf. Seems like they don't get reg inventoryread more

@@@@@@@@ AVOID AVOID AVOID AVOID AVOID@@@@@@@@…read more This place is a rip off get you in and out store. First o first of all all their juice is mount baker vapor juice sold it double the price they are also bought a bottle of zeros milk for $15 and I went in today to grab another one I'll look at my receipt it's $31 almost double the price so that's kind of upsetting they claim I must've been on sale when you bought it but every single sale bottle I bought has had the original price on the bottle on the sticker on the bottle never the sale price. The other bottle I have at home is 15.99. Double the price for the same thing. Rediculous. I would avoid the store with a 10 foot pole never go near there and stop down the road to keep it classy go take care of you like a customer should be treated and not just put you in and out the door like cool Vapes will I used to be able to buy juice underage from the store all the time but now I'm Almost 24 They have to scan your ID every time you go in and who knows what database that could save two and I only do that half the time so I'm always quiet and I lost my ID so I'm questioning whether always go in or not to send someone in and half the time they don't even ID me it's so inconsistent there ever since they change managers it has went downhill very fast. Super frustrating and shady store. Never going again, and would reccomend everyone else to follow suit #screwcoolvapes @@@@@@@@@AVOID AVOID AVOID AVOID@@@@@@@

I've been coming to this Latin for over a year, ever since I decided to switch to vaping from from…read morecigarettes. The staff is always knowledgeable and friendly, with helpful flavor suggestions. I bought an extra order of juices just before the store was forced to shut down because of COVID-19 and was starting to stress because a moth later, I'm finally running out! Can you imagine my excitement when I saw on their website that they were open for mail order?? The gentleman I spoke to on the phone was as polite as I would have wanted and I'm thrilled I can get my preferred vape juices during this stressful time. THANK YOU Cool Vapes for allowing me to continue supporting such a friendly business, where I can feel like I'm supporting family!

Great store , great customer service highly recommended for all tobacco and vape needread more

I wish I could give 0 stars. Came here to purchase a vape and goth girl at the counter immediately…read moregave me attitude and was speaking in a very snarky way. After the way she spoke to me I didn't even want to purchase a vape from her. Lost a customer. She should not be working a customer service job if that's the way she treats the people that walk into the store she is working at the counter of.