I'm one of those Gentlemen's, who have visited handful of smoke shops in my time, and by far, this…read moreis the best smoke shop in the area. For over a decade, I've been a loyal customer at this shop, and I consistently recommend it to all my friends and family. Being a small, family-owned business, I trust that I'm always getting the best deals--from cigarettes and vapes to glassware and even lottery tickets. Whether it's the son, mother, or uncle assisting me, their customer service is always 5 star's. I've never encountered any issues with their tobacco products or devices. They offer the most competitive rates in town and are incredibly knowledgeable about everything they sell. I highly recommend this shop to anyone in the Rancho cucamonga area! Go in and see for yourself, go get yourself some!!!

They sold my boyfriend a vape that didn't work and the went to return in 30 SECONDS later & the guy…read moresaid " it wasn't the same one" don't BUY from here at all !!!! Then he told him he hasn't going to sell him anything else

Great to buy Gummies for sleep and also perfect selection of vapes …read more Fair prices and kind customer service. Recommended:)

Hiba Made Our Visit Awesome!…read more Me and my girlfriend came in just to look around and ended up leaving super happy, all thanks to Hiba. Her customer service is on point! She was friendly, patient, and really knew her stuff. She helped us find exactly what we needed without any pressure or attitude. You can tell she actually cares about her customers and enjoys what she does. Shops like this need more people like her ,chill, helpful, and just good energy all around. We'll definitely be back because of Hiba!

My go to spot for cigars. The staff are always helpful and friendly. They have a wide variety of…read morecigars and they price them fairly. They also sell lighters and ashtrays and other smoking accessories. Even if you don't smoke it's a great place to find gifts for your friends and family who enjoy a good stogie! Check em out!

I've come in a few times and always have been greeted with a hello, how are you? They have a great…read moreselection of cigars and have always been helpful when I've asked questions.

They changed owners in july of 2022, i do not know that this is the correct name still. Very…read moreaffordable and the new owner is very nice! Needs some TLC inside but pretty much what you would expect.

Best prices and the guy is willing to lower the price for repeat customers. They close at 9:30pm. I…read morehighly recommend this place as customer service is one of the store owners priorities. That said, I'm happy to have been able to stop by. It's not many times ill review a shop like this but I do enjoy giving credit where credit is due. If you want the discount with the items you're looking for this is the place to get it.

Just got helped out by the homie Carlos, helped me pick a HiSi Bong, couldn't be happier with my…read morepurchase, great shop and great staff!!

I've been coming to Up in Smoke since 2018 at their Costa Mesa location. Their selection is wide…read moreand offer a great variety at the best value compared to other stores I've been to. They are awesome. The whole staff is very courteous, but one specific individual, Howard, stands out more than the rest. He provides excellent quality service, is always courteous, is on top of reordering when irems are out of stock, very friendly, and provides such an overall great customer service experience. He always takes care of me when I need something at the store. Thanks to Howard for all these years of amazing service!

Oh my goodness! The guys here have amazing customer service. Extremely helpful. This is my new go…read moreto shop! They have everything I needed

This place is a joke. Went in during day to return a defective cbd cartridge, the guy said come…read moreback at night. When I went back the owner called the guy a liar and said they don't do refunds, too bad; should have thought about that before buying the item he recommended me. When I asked why he hires liars in his store he made a big fake scene of calling and "firing" him. Pretended to yell and curse him out in his native tongue. Guy still works there. Save your money, go somewhere else. These people don't care about the customer. Half their crap is from AliExpress anyway with a 125% markup if not more.

Quick service / help at the counter. A great selection of items came here looking for geek bar and…read morefound a great selection to choose from they move fast. Pricing is okay same as any normal shop so it's up to you.

All the staff are awesome and they have excellent knowledge and selection of Kratom and Kratom…read moreproducts. They have so many different types of Kratom and pre rolled joints as well. I love this store.

dont waste your time here i came in today and the girl working the shop was on her phone ignoring…read moreus and when i was standing at the register trying to buy an ice tea she was still on her phone walking slowly towards the register. horrible customer service go to the other shop better around the corner . this is smokers last choice

They sell so many Bootleg products including American spirit cigarettes, Bic Lighters,raw papers,…read moreand some vapes are definitely not legit.. Please don't spend your hard earned money here.

Customer service is great! All there employees are always very nice and polite. They have…read moreeverything a smoke shop should have. The prices are very competitive and sometimes cheaper than competitors.

I have bought a vape and I didn't open it until the next day and the weight exploded in its package…read morewhen I opened it I took it back and they said they can't do nothing about it. I should open everything inside the store. I just think as a business owner that is so unprofessional I will never go back through it again or do not recommend this place to anyone. It has zero customer service.

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

I stopped here with my husband today and had the best experience I think I've ever had at a smoke…read moreshop. The girls were so attentive and knowledgeable. Jalixa also makes these handmade zodiac bracelets and they were too cute to pass up! It was so clean, organized, and had everything we were looking for. I would also recommended the Wocklean slurpee if you're looking for a natural way to unwind. Will be returning soon!