Horrible service, bad stuff. Always telling us we can bring tomorrow. Whole store horrible. read more

Thought this place was cool at first helped me out,but this place is a sham. I went in to buy some rolling papers. Raw organic hemp ones to be exact. Was about to roll when I realized there is no water mark on the paper. All real raws have this water mark they sold me FAKE papers. DONT SHOP HERE read more

I know nothing about cigars. I've walked by this place dozens of times and wondered about the location and does this area really need a place like this? Well, turns I needed a cigar (for a prop) and I remembered this place. I walked in and noticed they sell more than cigars. They have a small collection of air soft guns, hookah pipes, bongs, knives and other things that I don't know what they are for. Having never shopped for a cigar before, I somehow missed the room behind the glass doors that had the cigars. I didn't even notice it until I asked for a cheap cigar and it was pointed out to me by the guy working there. I found a relatively cheap one after glancing over the array they had. I don't know if the prices are good or what, but I got what I wanted. read more

Great humidor. Awesome cigar selection. Great customer service as well. 3 stars because they have glass pipes, that brings the place down. read more

Cig Store 11 - Tobacco Shops Near Me - Placentia, California

Been going to this business for 2 years and spending about $80.00 A week for cigarettes. I opened a pack and immediately found it was stale. Took it immediately back and explained the problem and the owner refused to exchange because it was opened which I understand but good customer service would have dictated an exchange. I asked him for $7.50 you are willing to lose a good customer . He flatly refused. I told him I would be writing a review and his response was "I don't care." It's not the money to me, it's standing behind your merchandise. This is why small businesses are failing. Prices are same as other smoke shops so take your money elsewhere. read more

About 3 weeks ago I went in to this store to purchase my very first vape, I asked for a good starter one, he sold me one of the vape kits on the top shelf of his display, and some e-cig juice. ($60 later) It was a cheapo one, that didn't even last a month. I will never be shopping here again, due to inferior products being marketed to unsuspecting consumers. I urge you not to shop here. read more

For a smoke shop, this place is nice! So it's not a fancy cigar store, but it is a darn nice smoke shop! Although it is not a cigar lounge, they do have a really nice humidor here with an excellent cigar selection. They have almost any brand of cigarette you can think of (domestic and foreign) and at fair prices. They also have a plethora of lighters, ashtrays and accessories for sale. Oh, and if you're looking for that pipe to smoke "herbs" out of, they have those too! When I went in here the man who helped us was also really friendly and seemed to get a kick out of the fact that my partner and I found their penguin ashtrays funny. He told us to come back soon and seemed like he meant it in a pleasant way and not desperate way. Don't let the location in a dumpy little strip mall throw you off, this place is nice on the inside. You might remember it from a few years ago, but this place has had a serious remodel since then. Oh yeah, and if you're thirsty they also have plenty of cold beverages for sale. You can also pick up a lotto ticket (or as I like to refer to it, either as an extra tax for the poor, or $1 for the dream of hope for a day or two). If smoking was only good for you I would take it up with a passionate fury and bring all my business here! read more

Today was my first time going to this smoke shop, i normally shop at vendome for cigars. I bought 2 cigars from the owner who i talked to and told it was my first time there. I bought an AF churchill and a Rocky Patel Signature $8.99 and 10.99. Pretty good prices and a decent selection. When i got home i unwrapped botb cigars and the AF had a 1/2 inch crack in the wrapper that i did not notice when i bought them. I went back to the store the same day as soon as i could. The owner was still there so i told him what happened and i wanted a new cigar. He argued with me for 15 min. saying there was no way any of his cigars could be damaged like that. Now i have been smoking premium cigars for quite some time. I know that they are individually hand rolled and they arent always properly cared for by distributers and that can happen. But he refused to exchange my cigar for an undamaged one. He then went on to say that if i could find another cigar with a crack in it he would gave me the whole box. So i looked down at the box of AFs and sure enough the first one i grabbed had silar damage. Needless to say he refused to do anything about the damaged cigar. I will never shop there again. Vendome is much better with better owners. Do not shop here. Go to vendome. The owner said he does not even smoke cigars. read more