I took the kids to dinner at CiCi's and was surprised to learn that tap water is not an option as a drink. I'm not a big proponent of bottled water, unless I'm traveling abroad. With a background in Public Health I'm much more trusting of the local Environmental Health officials than I am of corporate businessmen to ensure my drinking water is safe. In any case, I was ordering a soda and my 6 year-old's soft drink was included with his meal, so it was just the 15 year old who had to go with the bottled water option. Anyway, the staff at this location were very pleasant and friendly. They kept up with the demand for pizza, and were quite accommodating when it came to special requests. In addition to pizza, there was a salad bar with plenty of fresh ingredients, chicken soup, pasta with both red and white sauce available, cheesy breadsticks, and various desserts; the cinnamon rolls were really pretty tasty! The atmosphere and decor kind of put off an 80's cafeteria vibe, with an arcade type game room on one side of the dining room and the buffet line and cashier on the other side. They do a good job of keeping up with dishes and keeping tables wiped down as patrons finish and leave. While it's definitely not the best pizza I've ever had, the price is right, the kids enjoy the place, and the food's not bad. I'm sure we'll be back. read more

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Customer service was excellent from the moment I walked in. The older gentleman greeted us with a smile and had jokes with the kids. He explained everything about the process of ordering pizza you want as well as the game card. The arcade was pretty fun, a little slim pickins but the kids still had fun. Pizza was delicious and if you like desert pizza, it's fantastic. Clean space all around. read more

Me and my fiance love this place we eat there at least once a week everyone in there is always so nice and attentive as soon as we walk in the door they know exactly what kind of pizza we want and they always have it out super fast and the manager Russell is always on top of his game and takes very good care of that place and cares about his customers. I would definitely recommend trying them out if you haven't already read more

Rarely do I ever write a review for a place, but honestly and truly, this staff deserves this review. Today was another date day for my girlfriend and me. While we were out and about, we decided to hit up Cici's, as it has always been a childhood staple for me and since I recently introduced her to it a few months ago, she has fallen in love with it as well. We are always greeted with a smile and joy, even when I can tell they have had a long day. The staff are always working hard to make sure we have everything we want and need (whether it be certain pizzas, fixing the air hockey table, or checking in on how we are doing). The staff working today were Haley, Russell (Rusty), Josh, Whitney, and Tyler! I would watch them as problems would come up (like noticing something to clean or grabbing more dough or communicating pizza orders) and I can honestly say, they work fantastic together as a crew. Their efficiency is great, and they still keep the place bouncing with joy and service. I only got to really dig deep with a couple of the workers today, Haley & Rusty, and I HAVE to give them some praise. Haley has worked there for a long time, and I remember her back then still being as joyous and hardworking as she is now. She is and has always been willing to help customers and do whatever she can to make sure not only we are happy but genuinely feel welcomed there. She still works just as hard, if not harder than when I saw her there multiple years ago. Haley is probably my girlfriends favorite worker there and she always loves to go up and chit chat with her and enjoy the company! I have no clue how long Rusty has worked there, as I just started going back a couple months ago with my girlfriend after a multi year hiatus (because she said she never went as a child, and I couldn't let her keep going without experiencing it). Since we've started coming back, Rusty has been one of our favorite staff to see! He always has a smile on his face, and a genuine joy in his heart. He always truly checks in on people and I can say that we truly do love it and look forward to him being there! I know I have written alot, but I can't help but to say just how amazing this place is, especially for both my girlfriend and I. So many memories have been made here from when I grew up and had birthday parties here, to late night snack nights with the guys, to now little date and game nights with the love of my life. Cici's will forever hold a spot in my childhood, but this place will forever hold a spot in my heart. Thank you to the team that helps make my memories some of the best ones I'll ever have. read more

The service here makes this place. The old man working the cash register is always so friendly to us and makes sure if we have a request that it gets made quick! The dining room is not the most inviting with construction equipment on the tables to the side. The table we picked however was clean! The pizza was all fresh and restocked quickly. The brownies here are my all time favorite, the Mac and cheese pizza is also a fan favorite! We hope the doors on this one stays open as the one in fort Walton closed a few years ago! read more

Cicis Pizza - cheese pizza, cheese bread, salad - Pizza Near Me - Pensacola, Florida

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Delicious and diverse pizza options and very nice and thoughtful employees. Will be coming again.

NOT GOOD! my boyfriend threw up as soon as we got in the parking lot, he got food poised

Manager was a little bit vulgar saying things "like shove it in there" in regards to the card reader but said in a really weird tone over and over. Then he proceeded to compliment my appearance but was coming off really strong. Made the whole experience uncomfortable and like I was being watched entire time.... read more

Pizza was a bit greasy but the establishment was clean. I requested a few things and they brought them out in a matter of seconds. There was also a lot of people which I was not expecting! Desert and Macaroni pizza was super good! read more

Food was yummy service was great but Pls pay your employees more so they'll stop loudly complaining about how hard the economy is. This is a Cicis bro. Xoxo read more

Idk what i was expecting but it was not what we saw tonight. The pizza in the buffet is nasty and very poor quality. I know it's cheap but i could get better pizza at Chuck e. cheese. It was super unsanitary, all the tongs and utensils were sticky and felt like they hadn't been cleaned all day. Overall just gross here and will never return. read more

Came last minute to get some pizza. And the staff was amazing! Didn't rush us and asked what pizza we wanted even though they closed in 30 min. Nice people and good service! Shoutout to Chris the manager and Ariel! read more

Are you kidding? Not only is this a different cut and crust. It's also missing all the toppings I paid extra for. It's not cut and it's stuck to the cardboard. I can't eat this. read more

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When we first arrived we were greatly greeted by the sent of fresh cockroaches and when I went to grab my pizza there was a very large variety of pizza to choose from I loved the sponge pizza I especially loved the nice watery taste of Dr Pepper I also enjoyed the little children running up to the counter and dipping their hands in ranch and running around the restaurant spilling ranch all on the ground making many people fall on the ground this was a great form of entertainment I saw a well condition chair that a man was sitting in as it was collapsing. Thanks to CiCi'S pizza for letting me have a great experience and getting back my 700lbs I lost. read more

This the worst cici's I have ever been to it was nasty and as soon as I walked in the door I smelled something disgusting the bathrooms were nasty and the staff were ok,the pizza was dry and I don't recommend coming ever. I swear I was poisoned read more

Stanky booty pizza used to love it then I went last time and it was just awful old pizza kind of tasted like a mixture of cardboard and wet sock and some sort sewage odor read more

Great deal and great service! Best value in Pensacola! Super affordable! What else am I supposed to say?

Worst pizza I've ever had. Now they've found cockroaches in all they're locations!!! Disgusting

A pizza buffet with only one pizza out (macaroni pizza) and no basics (pepperoni, cheese, etc.) even in the oven baking. Dessert bar was bare too save for brownies. It was 12:09 noon so not like they were trying to close up or anything. Arcade area was closed for construction. When a pizza DID come out of the over, the whole restaurant was competing for the slices, folks taking more than one- leaving now for the others waiting. read more

The service was nice ! but the food was cold. and they hardly had anything out. They mostly had pineapple pizza and ham out. over all it was not good. read more

this place is horrid! restaurant is falling apart and infested with multiple pests, the staff are rude and incompetent, and the food is terrible. i've never seen this place clean - it's always very dirty. i don't know how this place stays open. i have never had a good experience there, and don't plan on returning after seeing the video of rats falling from the ceiling. read more

Came in sunday , manager rj took our request for pizza and took care of us.

Was much better as a kid but they down graded so much the pizza tastes like watered down cheese with unseasoned chicken

Now, Cici's is nothing fancy. Cheap pizza buffet at family affordable prices. It is usually a good bet if you have kids. They have fun and you get out of there without having to take out a second mortgage. But this Cici's is something very different from any other I have been in. This one is managed by an excellent management team. Actually, i would have to say it is led by an excellent leadership team. This is the first one I have seen that is properly staffed. The shop was packed, yet there were enough staff to keep the buffet fully stocked with hot pizza, keep all the tables cleared, remove unneeded things from the occupied tables, keep the trash bins emptied, plates stocked, and on and on... The staff was friendly and you could tell they enjoyed working with each other and they enjoyed working there. Well done... read more

This place has all kinds of pizza. Not the best by any means, but cheap cheap cheap! Especially if you get the student discount. It's like a drink and the buffet for 5 bucks. Can't go wrong there. Their deep dish is by far the best stuff they have. They do have weird things like mac and cheese pizza, too. read more

Love this place ! Employees are so friendly . Always saying: Welcome to cicis. All you can eat for an affordable price ! Salad, soup and pizza.. it's all super yummy... read more

Best staff ever...I'm in love with the day manager. :) ... great good and specialty pizzas ... best place for the buck... read more

Cicis Pizza - Pizza Near Me - Pensacola, Florida

if I could give this company 0 stars I honestly would me my mother niece and nephew went to go eat this establishment when a Caucasian lady became outrate with my mom accusing my of staring at her which she was not the supervisor Alex came out and immediately came from the back and got the side of the Caucasian lady first and then came over too us the black family and asked for us to leave without getting our side of the story and not give us a refund when we literally just sat down the ladies that was working the front counter apologized for their supervisors actions due too him laughing and brushing it off all on video and then after the police arrived he wanted to apologize and then stated no u guys can stay and eat why would we after u literally discriminated against us I have reached out to the GM about it and it seems as if he is brushing the discrimination under the rug I reached out to the courpt office twice and no resolve so I'm going to send the videos and the calls over to the news and my lawyer read more

The food was not well prepared. It was way to dry and I didn't finish my meal. Customer service is what I have a bigger concern with. My 10 year old had left over wings and needed a to-go container. She walked up to the cashier. They told her to go around to the other side. She did that, asked another employee and was told "no, I'm going on my break" my husband and I were in earshot of the conversation and stepped in to get the to-go box. Really? You couldn't ask another colleague to grab or pass the customer a box? That extra step would of had us return as customers... this experience will ensure we don't return. We have eatten at other Cici locations in New Mexico and that is where we fell in love with the place. We JUST returned from an overseas tour and was excited to have a local Cicis location. Yea, not coming back. I am willing to pay a little more for an experience, this location needs a lot of help. Also staff needs to keep their laughter and horse playing down. Its distracting. The only compliment I have was the people cleaning up the tables AND they weren't employees, they were PLCA raising funds for their school and was ontop of clearing and wiping down the tables. read more

Did not enjoy our visit at all. The food is mediocre. Maybe good for families with kids, but we did not enjoy it at all. we will not return.

Great quick lunch and a lovely young woman who was friendly and knowledgeable of the area for homelookrs! Thank you Miss Aneesa

Had lunch here yesterday. Salad bar was fresh with several options, pizzas were fresh hot and totally delish! Staff were friendly and kept busy keeping items full and fresh, no dried out leftovers here! Options were great salad, soup, pasta and several pizza styles and flavors. Dessert is yummy brownies, warm gooey cinnamon rolls and a delightful apple custard pizza! This is a definite WIN! This would be a great place for families! read more

I LOVE CICIS! I am originally from Texas and we have these all over the area where I grew up. We had school parties there, went there to play the video games, such good memories! I love their pizza. Great crust, all sorts of toppings like Mac & Cheese, BBQ, etc, very reasonable price. The pizza tastes great, unless you're from Chicago or New York, in which case I am sorry that you're a pizza snob yankee. It isn't in the greatest area of town but that makes for some good people watching :) read more

So pizza may not be the best food for your figure but sometimes you must give into temptation. I would recommend the taco pizza. It's bomb but just make sure you get it when it's fresh after 5 minutes the heat lamps make it appear 3 days old. Also the Cesar salad is a bit watery. I don't know what that's all about but who goes to a pizza place for salad anyways? Bottom line if you're looking to fill your tummy for cheap this is a good place to go. read more

Good place for the price. Staff is friendly and attentive. It has a very casual atmosphere and if you go after the lunch peak and before the dinner rush then it is a fairly enjoyable experience. If you go during lunch or dinner rush then it can get noisy and you can expect to have kids running around. All in all i would recomend this place if you are looking for decent pizza at a decent price. read more

Says they close at ten walk in a little before nine and doors are locked and told they were closed and we couldn't eat, workers are rude, and they still had the buffet full of food, lost my business for good!!!! read more

This is definitely not Tuscan Oven or Mellow Mushroom, but it is a good bargain. I believe the price is about $6-$7 per person. If you are a water drinker like me, than you can also save a few bucks there. My favorite part about Cici's is their strange pizza combinations like Alfredo, Cheeseburger, or Mac 'n Cheese pizza. Be aware though, Cici's gets super busy on the weekends (there's a surprise). read more

if you have ever been to cici's pizza before 2016 then you know what I am talking about. they apparently cut some costs or just shifted funds because they now offer mediocre wings that are too expensive and no longer allow you to order a full personal pizza to your table, only special personal size that is not offered on the buffet. so I couldn't get the spinach alfredo to my table and I was only able to grab 1 ery last slice in the pie in like 20 min.... I still gave it a 3 stars bc I love love pizza buffets.. but it is different now... we will not be going back very often. only 1 or 2 times a year. maybe. not our usual "go to out to eat place" read more

They were okay, they were very busy when we were there and the pizza was not very good. My husband went with his friend another time when it was much slower and he said they tasted much better. read more

There was a dead fly in my salad. When I brought it to their attention, they just said thank you. They didn't check the rest of the salad or pitch it. read more