Whenever the manager is there she is super sweet! Can't beat a good pizza buffet and I'm impressed with it being as clean and put together as it is considering other Cicis I have been to. read more

Cicis Pizza - Pizza Near Me - Matthews, North Carolina

Love me a good pizza buffet! Came on a Friday afternoon and was not busy at all. Price per adult is $10 now. Long gone the days of the buffet being $5. They have salads, pasta, soup and plenty of pizza options to choose from. Pepperoni, jalapeños, Hawaiian, buffalo chicken, and their famous powder brownie dessert! All employees were pleasant and efficient. Great location with plenty of parking. Definitely coming back for sure. read more

Cicis Pizza - Pizza Near Me - Matthews, North Carolina

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I have not been to cicis pizza in years, and today I decided to check it out again and to my surprise it was a great experience. The staff were extremely polite, and all of the food was fresh and hot! The bar was clean and inviting. I especially love Nicole and her attitude was amazing ! I will for sure be visiting again ! read more

A manager by the name of Nicole gave us the most utterly disgusting attitude not even a minute into stepping into the restaurant. As soon as we walked in she was berating one of her employees and treating her like a child for a simple mistake. She had no shame in showing that she's upset, also horrendously immature for her position as manager. I feel bad for all the employees who have to put up with her daily. Don't go here unless you want terrible customer service. There wasn't a time where she wasn't yelling at one of her employees. read more

The Alfredo and spinach alfredo pizza was delicious but that Mac and cheese pizza was revolting the pasta is uncooked but that salad I was in my deathbed and oh my gah that brownie made me melt read more

Cicis Pizza - Yum - Pizza Near Me - Matthews, North Carolina

I get cicis every monday for my hot lunch and today my wings are burnt. i was looking so forward to my lunch today and they are burnt and crisp and now i can't eat them. please watch when they are cooking. read more

Food was ok, pizzas was eh the salad was not fresh. They don't have shredded cheese that you know tops it off, they don't have many selection of veggies for a salad bar. The soup was hella salty smh, the Alfredo was so bland and dessert pizzas were all cinnamon roll. Would be nice if they took away the boring same ole pizzas and added variety to every station, would spice things up and bring in more money js. Service was ok i guess. Ambiance was ok and dining area not so clean but not crazy dirty. read more

Good service doesn't take long to be sat down and delicious food served nice vibe can get crowded but clears out over time

This is my family favorite spot we come here a couple times a month and the staff is always so friendly

This is the best Cici's pizza! Customer service was phenomenal. Jasmine was amazing. She was very friendly and let us know that we can choose custom pizzas! The restaurant was very clean and the food was very fresh. My kids each had a favorite dessert. One liked the brownie, the other chose the apple pizza. We all loved the buffalo chicken pizza. The prices are low, so it is a great place to take the family. My kids love it. read more

As a truck driver, I eat in many fast-food restaurants. I had stopped going to CiCi's after several really 'dirty' places. I decided to eat at this location sand was VERY surprised!! Not only was the restroom clean (very unusual these days), but the food was hot, clean and neatly displayed. The dining room has a nice gentleman (Greg) keeping it spotless. Thank you management of your local Matthews CiCi's. What an encouragement and bright spot compared to other locations!! read more

Meh. You get what you pay for. My kid digs it. Mediocre food and super dirty. Enjoy all you can eat pizza and 'salad'

This is the dirtiest Cici's I have ever been to. It's my grandsons favorite place (a different location) so since we passed it it thought we would give it a try. The keyboard at the cash register is covered in soot. The windows are covered with nasty fingerprints. The bathroom is in need of a uhaul - not only are two of the three stall doors broken but it was filthy and there were no paper towels to dry your hands. We couldn't leave fast enough. $13 down the drain read more

Cicis Pizza - Makes me sad when a restaurant does not care about cleanliness - Pizza Near Me - Matthews, North Carolina

There was hair in my wings. The wings were so small. overall not worth it. PLEASE do not eat here. read more

Cicis Pizza - (hand too scale) this was $7... - Pizza Near Me - Matthews, North Carolina

Filthy unprepared for service place. My wife cannot even get a salad fork plastic. They said they don't make taco pizzas anymore without even really? The pizza they advertise is not even out there and what is out there is dry. The soda fountain overloaded with ice on the floor. A bug in my cup as shown in the picture. My wives pasta uncooked this place needs to be shut down. It's may be good for kids to put their hands in the food and sauces. My wife cannot find a manager. She has called and no answer. This is really a horrible experience !!!! read more

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Ok place if you are hungry and have kiddos with you. Pizza was fresh, taste like cicis. Place could use a cleaning. They have redone interior though since I was last here like four years ago. Unlimited pizza and salad. read more

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My grandparents are visiting us for the holidays. My grandma has been craving a trip here so I decided to take her. My husband hung out with my grandpa and they went somewhere else. My grandparents are simple so they like the basic stuff. This location got a major face lift. Everything inside was completely remodeled. The renovation did them well! It's night and day compared to how it was about a year ago. The staff was super friendly. The dining area was clean. The bar was clean. My grandma requested a certain pizza and the cook made it for her. It's basic cheap pizza. But she liked it and that's all that mattered. She said the soup had a great taste with nice flavoring. She loved the supreme pizza. I enjoyed the hot sauce pizza. She had a nice visit. read more

Cicis Pizza - Pizza Near Me - Matthews, North Carolina

This place is so gross. My shoes stuck to the bathroom floor and I have never been in such a dirty restaurant bathroom. We are here with my daughters volleyball team and all their drinks had dirty floaters that came from the tea machine and soda machine...like it hadn't been cleaned in months. There was hardly any pizza ready on the buffet and I was thoroughly grossed out and will never come here again. read more

Yeah, I love Cici's. I am ashamed to admit how much I love it. It's not fancy at all, and the pizza is not fabulous pizza; however, for less than $15, two grown folks can get their bellies full of cheesy deliciousness. It's fast, dirty, and ultimately satisfying...kind of like a peep show in its way. The place is overrun with children usually, as I guess families really appreciate the ability to feed a whole horde of folks this cheaply. And like everywhere with kids, it sometimes means that things are messy, spilled, loud, and sticky...but when you're eating as much pizza and cinnamon rolls as your heart can desire, it's hard to complain. A night of Cici's paired with a dollar movie (or a $.25 movie on Monday nights) is a dream date in these economic times. read more

Cicis Pizza - Logo from the website. - Pizza Near Me - Matthews, North Carolina

Where it says good for kids, is probably due to the fact they have been there a few hours with their parents awaiting the next meal. The pizza is sub par to say the least. That is only if a sneezing, unattended child hasn't jumped you for it yet in the line. If they do you can't say anything because they more than likely do no speak English and nobody in their party is watching them anyway. Unfortunately my children like to eat here due to the desert pizzas which make me return and watch all the others run rampant. So get vaccinated and enjoy the 4 kinds of pizza they keep on tap and grab a seat and enjoy the day, like over 50% of the clientele. Don't worry the person busing the tables won't bother you even if the plates are 8' tall. Just relax and enjoy, just without subtitles. Good luck! read more

* Cold Pizza * Salad bar was NASTY the food was mixed upinto each others containers * Not enough choices * Never stocked at the buffet * Bathrooms were disgusting * No straws * Plastic forks * Employees talking about customers behind their back AND making fun of them * Dirty plates My opinion... While all the employees were nice to me and my family I will not be back for the above reasons! read more

The restaurant was super clean, the food was fresh and delicious, and the staff was all super friendly! I'm super glad I ignored all of the poor reviews for this location and came anyway. read more

Three words ! DON'T EAT HERE ! Like sausage on your pizza? Found a morsel of sausage the size of your little finger nail at best. What is bountiful is grease ! read more

Got here at 11:30 and pizza is cold on the line. Ranch stuck in bottle can hardly get any out. When we came in the door there was no one up front to greet us we waited for about 5mins. The pasta is over cooked. Very mushy. You can't tell who's the manager on duty because they all look like they don't care about there job. Or what they are putting out for the customers. Tables and floors not being attended to. We will not be coming back to this location at all. read more

Shouldn't complain for $5.99, there are starving children in Africa who would consider this a feast but this place is not worth $5.99 in America, especially "pizza". I've been coming on and off for the last 10 years & its progressively gotten worse. Management is a mess, don't have a decent variety (not everything needs pepperonis on it) & the amount of toppings has gotten significantly less and less throughout the years to the point where it's 75% pizza tough & & 25% toppings. You really pay $5.99 to eat crusty pizza dough with sauce on it. The majority of the food is dry and inedible & the staff just leave it out instead of making more pizzas when the restaurant is 45% full. Brownies shouldn't be the only dessert option on a Saturday afternoon also. Also, it's not necessary for the tables busters to roll around every few minutes asking "Can I have your plates" while your in the middle of eating. The owner needs to change management or just shut this place down. It's getting embarrassing. read more

Terrible. I will never go back. I loved the one in Kansas City, MO but this one, no. They were out of pasta for 15 minutes and by the time they brought it the sauce was cold (don't they have Warner's or hot water to keep the sauces hot?!) the pizza was constantly out and they made a ton of pepperoni ones, different types of pepperoni ones but I don't care for pepperoni. I had to wait 10 min to get more food because they didn't have any variety on the buffet. It was just a terrible experience. read more

The restaurant looks nice on the inside. The food is terrible. Very bland flavor. Pizzas are dried out sitting on the bar and the pasta is over cooked. First time at this location and my last. The one in Albemarle knows how to get it right. Plus, customers have to clean up after themselves. To expensive for bad food. read more

Love some of the reviews that trash the place. $6 for all you can eat pizza with a large selection of toppings. Plus they will make you one if the one you want isn't out. Small salad bar but everything was fresh. Never have tried they're pasta. Now the big negatives. Health rating was a 88 and the place was dirty looking. But for the money it's pretty good. read more

I've been eating here since I was a little kid, every time without fail the food has been great but recently with the new wave of workers the food quality has been horrible, things left out all day to the point to where they've become hard and over cooked on the buffet line, workers sitting around and doing nothing, and today we walked in and nobody else was here so we happily got a seat and went to the buffet. EVERYTHING was stale, hard and lukewarm. The usually soft gooey cheese bread was dark brown and hard as a rock, and so were many other items on the buffet. When we asked for one of the pizzas to be remade because it was hard and inedible the worker rolled her eyes. When the pizza came out it was floppy and soggy, and there was a big piece of plastic wrap hidden in the cheese, now that more people are coming they are pushing out more food, and all of it is burnt. This has been a horrible experience. read more

Cicis Pizza - Plastic in the spinach pizza - Pizza Near Me - Matthews, North Carolina

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This Cicis has never been great. Since the renovation at least the look looks better. Before it was quite dirty and dated. The pizza seems to sit out for a while. They don't keep up with the demand when it's busy either. We just order personal pizzas since we know it will be fresh and what we want. It's our quick go to when we don't want to cook dinner. Hits the craving but then we don't go back for a while. read more

Only reason I'm giving it 1 star was because first time I came here they made custom pizza when we dined inside the restaurant. We came back thinking it would be the same, well it wasn't they no longer make custom pizza when you purchase buffet price. We will not be coming here again. It clearly says in their website that they do with a purchase of buffet and that was a lie! Also the soup had no pasta inside , my husband had to add pasta from the side, once it was "refilled" I told my husband he went to get some and it was still empty! No pasta. I didn't go inside the bathroom but my husband said it was very nasty and dirty he had to go inside with my son to make sure he didn't get dirty. Very disappointed. read more

I probably should have known better. After all, buffets, especially inexpensive ones, generally serve a lot of low quality slop using the lowest quality ingredients imaginable which is how they can still make money. With Cici's though I figured that pizza when you get right down to it is not all that expensive, especially when it's done high volume with conveyor ovens. I thought perhaps the low price was on account of economy of scale. Partially that might be true. The pizza is terrible though. This is like 2.5 yuan tube of toothpaste bad (in the sense that you could never imagine before that standards of quality could sink that low). The cheese even has kind of an artificial taste like it's processed cheese. The pasta was supposed to have alfredo sauce, but it's been discontinued. What they had was basically watered down pizza sauce to pour over your macaroni. The garlic breadsticks with cheese were quite good and I thought that the dessert pizza which is kind of an apple crisp on a pizza crust was not that bad either. It's five bucks and with a coupon it comes with the drink included but really you're getting what you pay for. Don't be a cheapskate and fork over a bit more for a decent meal. read more

NASTYYYY!! I went to get a takeout order and the food was thrown into the box. Food all over over the box. Looked so NASTY!! And the worker had the nerve to have an attitude about it. read more

Not the best CiCi's I've ever been to. Staff was very friendly, but the food just didn't seem as good as the one from back home (Northern VA area). It's a cheap buffet, so don't expect too much, but it's decent, cheap, unlimited pizza for those times you just want quantity over quality. Consider this a review on the location, not CiCi's in general. Anyone who tries to compare this to a non-chain ma-n-pop pizza shop will be severely disappointed! read more

I used to love going to Cicis years ago... yesterday I went for the first time in a couple of years and I was disgusted. The staff was disgustingly rude to my grandma, brother & I. Walked in, the cashier had their arms above their head, rolling their eyes at all the customers who were coming in. My grandma asked if they had a senior discount & the cashier was like "duh" RUDE! So we pay, and we try to find a clean table-there was none. So I cleaned the table myself with hand sanitizer and napkins. Food was all over the sticky floor. I go and get a salad, only a couple of utensils to pick up food were in there, mushroom and tomatoes were used by the same grabber. Lettuce was soggy so I decided not to get a salad. Went to go get some pizza and they only had a couple of pieces out that were dry and hard. Everything was disgusting. Also, they changed the cinnamon rolls for sure. They were horrible even though they had just come out of the oven. Everything was messy and gross. Not to mention, they had no more straws or forks out... will not come back unless they clean up and make fresher food. read more

We visited Cici's after running around at Monkey Joe's (while in town visiting family). We don't go out to eat much these days, since we have a 2.5 year old in tow. However, this is a GREAT place to take a young kid. The food is already ready- no waiting! I didn't have any of the pasta, but they had several vegetarian pizzas to choose from, one being, are you ready for this, macaroni & cheese pizza! Don't judge! I actually got some for my son, but it was so good I just ate it all. They also have a big salad bar, and the best part of the whole thing is the dessert area. They have these cinnamon buns that are SO GOOD. I kept going back and back and...They are really hard to resist. No, the pizza isn't the BEST I've ever had, and the place does have alot of kids running around, but hey, it's not expensive (maybe $8 a person?), and CINNAMON ROLLS. read more

Absolutely grotesque. I honestly cannot believe people come back after eating here. Worse than Little Caesars.

The staff must think they're being funny when 3-4 workers YELL: "Welcome to CiCiiiiIIIIISSSS?" So annoying, loud, disrespectful and immature. You can even hear them laughing afterwards trying to entertain themselves. I guess that's life as a teenager in the pizza business. Oh wait, most of them are over 18. Wow, how pathetic. They lost 4 stars on being highly obnoxious alone. read more

A Mecca for the morbidly obese! Whatever it is they are putting out on those warming tables, I'm not sure that you should call it pizza!

Ok, they are seriously trying hard to sell this revamp crap, don't buy it total BS. We walked in there was one person in front of us, however there was quickly a line out the door because the 2 people working the line we're taking a phone in order, I'm sorry in the middle of the dinner rush you are taking phone orders, making the people in house wait 10 minutes kids screaming every one hungry and it takes 2 people to take a phone order?? Very quickly you find out the " WINGS" they keep bragging about are not only not on the bar they are 3.99 extra for 5 wings, they aren't even unlimited and of you want 5 wings, buffet,and drink it's 10.95 WHAT. The salad bar is miniscule (just like the old one) and they made it so hard to get to if you are shot and the green peppers are in the back you are SOL. The "SOUP" is Cavatappi which seems to be the not noodle this place has ever heard of pasta salad, soup, pasta and sauce all the same noodles. Anyway the soup is water with Cavatappi, you only have one choice. Lastly the "PIZZA" is extremely bland. Mostly cheese and doughy, which is undercooked. Every kind I tried looked delicious, but failed badly to deliver on taste. The order you own pizza is a joke because when they are busy you will wait forever as well as desert there wasn't one cream cheese brownie the whole time I was in there and we had to wait forever to get undercooked cinnamon rolls. Best bet take your $5 and change to Little Caesars and get a large pizza you will thank me later! read more