I have dealt with David Smith and the TD Bank in Red Deer for several years now and have nothing…read morebut the best regards for him and his staff. They have been nothing but friendly and professional.

TD Bank Branch Manager David Smith said "I have no problem with it" when I pointed out anti-family…read moreand anti-Christian propaganda in the bank. I suggested TD should be neutral in political advertising. David Smith was biased, rude and a liability to any company that hires him. I filed with the corporate office and he received some "education" on being more respectful.

Yesterday which was Friday I come in to get a withdrawal slip for my management company in the…read moremorning around 930 and the fellow that was training a girl there insisted I come around even though I was tired and enter my password which is fine then because I haven't used that in a long time I couldn't remember my answer to the question. He refused to let me do anything else I was frustrated. I refuse to go to that desk anymore only two of the tellers are use online banking a lot so if I asked for two minutes help from the bank itself I wish you guys a quick harassing me make a good customer service not annoying the customers when we don't feel we want to be treated that way.

I opened several accounts(chequing, savings, and trade) during a promotion they had where you…read moreearned $300 if you set up direct deposit and made a $50 transaction after 3 months. When I hadn't received it I inquired, and was told it would be the end of the month. When that didn't happen I inquired again and was told I hadn't met the requirements. I needed to have a preauthorized bill payment of $50, which is not what was explained to me. After getting several emails that were no help and were clearly templates like "we are receiving a higher than normal volume of emails...I hope this has been helpful" I eventually got someone to actually read my message, and the response was "we're not equipped to handle this matter. We encourage you to reach out to your local branch". completely incompetent. I'm cancelling all accounts by the end of the month if they don't honour the original agreement, which I told them, and haven't gotten a response. That was three days ago. I've dealt with ATB before and they are head and shoulders above Scotiabank. I would strongly suggest you do your banking elsewhere. I'm going back to ATB if they don't sort this out, and I have very little confidence that they will. They focus on getting customers, not retaining them. Terrible customer service and communication. They just don't care, they want to pass the buck to someone else. Don't do business with them, they don't care about you. I've I could give them 0 stars I would, they don't deserve 1.

Scotiabank recently changed the names of the packages for the personal chequing accounts. My…read moreaccount package change was done Dec 17, 2019, so the changed my statement dates as well. I use to have the 1st to the end of the month not is the 18th to 17th and the only way to fix it is to close this account and reopen one on the 1st of the month. I will close the account and move institutions. I am sure this will happen to my savings account real soon too.

I opened several accounts(chequing, savings, and trade) during a promotion they had where you…read moreearned $300 if you set up direct deposit and made a $50 transaction after 3 months. When I hadn't received it I inquired, and was told it would be the end of the month. When that didn't happen I inquired again and was told I hadn't met the requirements. I needed to have a preauthorized bill payment of $50, which is not what was explained to me. After getting several emails that were no help and were clearly templates like "we are receiving a higher than normal volume of emails...I hope this has been helpful" I eventually got someone to actually read my message, and the response was "we're not equipped to handle this matter. We encourage you to reach out to your local branch". completely incompetent. I'm cancelling all accounts by the end of the month if they don't honour the original agreement, which I told them, and haven't gotten a response. That was three days ago. I've dealt with ATB before and they are head and shoulders above Scotiabank. I would strongly suggest you do your banking elsewhere. I'm going back to ATB if they don't sort this out, and I have very little confidence that they will. They focus on getting customers, not retaining them. Terrible customer service and communication. They just don't care, they want to pass the buck to someone else. Don't do business with them, they don't care about you. I've I could give them 0 stars I would, they don't deserve 1.

I have used Katherine with Red Deer Mortgage lending's services on many occasions. They are truly…read moremore than just mortgages. I recommend her & her business partner, Cheryl- without hesitation to all my friends, family & clients!!

From the owner: We are a local mortgage broker in Red Deer, Alberta. We believe that every customer deserves the…read morebest care and service when purchasing or refinancing the home of their dreams. We're here to serve your mortgage needs and have what it takes to make a difference in your next mortgage transaction. With access to over 20 of Canada's Top Lending institutions, we can place all types of mortgages including purchases, refinances, equity takeouts, debt consolidations, renewals and mortgages for self employed. Call us today and find out what sets us apart from the completion. You won't be disappointed.

A phenomenal booking making service that goes well beyond just book making. The service here is…read moretruly great and the people are always making sure that you have the best experience possible. And all while not throwing it in your face. Detailed, helpful and your best interests in mind-On The Money is money well spent! Glad to business here and will continue to do so in the future.

From the owner: 'On The Money' Bookkeeping Services works with service based business owners to…read more(1) help cure their paperwork headaches (and to) (2) enable time and financial savings. Our services include... - Accounts Receivable Management - Accounts Payable Management - Bank & Credit Card Reconciliations - Government Remittances (GST/HST and payroll) - Financial Statements and Year End Preparation - Online Bookkeeping - Catch-Up Service - Consulting