I have rarely ever had a good experience at this place. Staff is extremely rude, including the managers and they always mess up orders. Most recently, we visited this location just before 8pm (they're supposed to be open til about 10pm) and they were supposedly out of almost everything. The staff were just lounging around inside. We visited the drive through and before even greeting us, the lady started off with "We're out of......." (there were about 7 items stated and her tone was extremely rude. She also said it would be a 15 minute wait if we wanted chicken.......IF WE WANTED CHICKEN.....it's a chicken restaurant! We went ahead with our order, and she continuously cut my husband off asking if he was sure he wanted to order...like she was trying to discourage us from ordering just so she didn't have to do her job.
We finally got our order and got home....only to find that everything was messed up. We went back to the restaurant (not even 15 minutes had passed from the time we left) all the outdoor lights were off and the doors were locked and my husband had to stand outside of the door for almost 5 minutes before the manager finally acknowledged him, only to tell him, very rudely, that they were closed. He explained the situation and she reluctantly helped him.
We got back home, everything was right, but as we began eating we all noticed that our meals were obviously old and had been reheated. The chicken was hard as a rock and extremely dry, the fries had just been thrown back in the fryer, etc. It was absolutely horrible. My family will probably never visit this location again. read more