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    Chucky's Off-Road & Maintenance

    3.0 (2 reviews)

    Services - Chucky's Off-Road & Maintenance

    Routine automotive maintenance

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    6 years ago

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    Mavis Tires & Brakes

    Mavis Tires & Brakes

    (7 reviews)

    Stopped in for an impromptu oil change today -- first time at this place. I was impressed at first:…read morethe price was amazing and the front desk staff were super friendly and professional. I even called my sister and fiancé afterward saying how pleased I was, even though they forgot to put the usual reminder sticker for the next oil change. But here's where it went downhill -- and fast. After leaving, I realized a box of food was missing from my car. My sister had her own separate box in there, and it was GONE. Not something you misplace -- someone took it. I called the shop, and all I got was "this has never happened before." Well, it never happened to me before either. Look, it may seem like "just food," but if someone is comfortable stealing something so minor, it raises serious questions about what else they might take. I really wanted to keep this place in rotation because of the great value and service -- but this experience left a bad taste in my mouth, no pun intended.

    This was formerly a GATEWAY TIRE location that I used a few times for repairs and new tires. I…read morealways got great service and I think a good price. I believe they now have a whole new crew since they changed owners. I know I've never dealt with the front guy before. I went in today to get an oil change on a Mercedes Benz GLE350. I didn't want to take it to the 5 minute places because sometimes they check everything and sometimes they don't and the Mercedes dealership in Shreveport is out of their minds for what they have listed on their website for an oil change. The guy was friendly enough but not overly so. As with many businesses today they are dealing with the problem of under staffing. I didn't keep track of how long it took for the service but it didn't seem terribly long, especially seeing as how they had to go to a parts store to get the oil I needed since they didn't stock it. Unfortunately I did not ask them to check the air filter when we started this process. I assumed that that was something that would be checked as part of the oil change. It was not. The guy said since they were short handed they tried to get customers in and out as fast as possible. Sure, I want fast as possible but I also want it done correctly. How much longer would it have taken to check the air filter and replace it if necessary? That was the whole point of me coming to your business was because I wanted it done correctly! The charge was far more reasonable than what was listed on the dealerships website but I'll probably just do it myself next time. I wont be returning to this location to have my oil changed and recommend if you do (1) call before you go there to make sure they have the people and time to do it and (2) express in detail what you want done and checked in the write-up process.

    Chucky's Off-Road & Maintenance - autorepair - Updated May 2026

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