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    Brown Service Center

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Brown Service Center

    Oil changes

    Routine automotive maintenance

    Brown Service Center Photos

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    5 months ago

    I went to browns auto in haughton on 3/15/26 to get an alternator and pulley changed very fast quality service they did a good job

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    Mavis Tires & Brakes

    Mavis Tires & Brakes

    4.1
    (7 reviews)

    Stopped in for an impromptu oil change today -- first time at this place. I was impressed at first:…read morethe price was amazing and the front desk staff were super friendly and professional. I even called my sister and fiancé afterward saying how pleased I was, even though they forgot to put the usual reminder sticker for the next oil change. But here's where it went downhill -- and fast. After leaving, I realized a box of food was missing from my car. My sister had her own separate box in there, and it was GONE. Not something you misplace -- someone took it. I called the shop, and all I got was "this has never happened before." Well, it never happened to me before either. Look, it may seem like "just food," but if someone is comfortable stealing something so minor, it raises serious questions about what else they might take. I really wanted to keep this place in rotation because of the great value and service -- but this experience left a bad taste in my mouth, no pun intended.

    This was formerly a GATEWAY TIRE location that I used a few times for repairs and new tires. I…read morealways got great service and I think a good price. I believe they now have a whole new crew since they changed owners. I know I've never dealt with the front guy before. I went in today to get an oil change on a Mercedes Benz GLE350. I didn't want to take it to the 5 minute places because sometimes they check everything and sometimes they don't and the Mercedes dealership in Shreveport is out of their minds for what they have listed on their website for an oil change. The guy was friendly enough but not overly so. As with many businesses today they are dealing with the problem of under staffing. I didn't keep track of how long it took for the service but it didn't seem terribly long, especially seeing as how they had to go to a parts store to get the oil I needed since they didn't stock it. Unfortunately I did not ask them to check the air filter when we started this process. I assumed that that was something that would be checked as part of the oil change. It was not. The guy said since they were short handed they tried to get customers in and out as fast as possible. Sure, I want fast as possible but I also want it done correctly. How much longer would it have taken to check the air filter and replace it if necessary? That was the whole point of me coming to your business was because I wanted it done correctly! The charge was far more reasonable than what was listed on the dealerships website but I'll probably just do it myself next time. I wont be returning to this location to have my oil changed and recommend if you do (1) call before you go there to make sure they have the people and time to do it and (2) express in detail what you want done and checked in the write-up process.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.5
    (11 reviews)

    On 8/16/2025, I went to Valvoline (3452 Airline Drive) for an oil change. I have been a loyal…read morecustomer at this location for over two years. During my visit, the technician Monroe told me my right headlight was going in and out and asked if I wanted it replaced. I agreed but asked for the total cost of both the oil change and the bulb replacement before proceeding. Monroe assured me they had two bulbs in stock. He and another technician, Christian, attempted to replace the bulb but broke it in the process. Afterward, Monroe admitted that they actually did not have the correct bulb--despite previously saying they did. I submitted a claim with Valvoline, which led to a meeting with the manager, Morgan, three days later. Unfortunately, this only made the situation worse. Morgan was dismissive, unprofessional, and disrespectful. He refused to acknowledge what happened--even though the bulb was working before his team broke it--and he would not reimburse me for the $20 bulb. This was by far the worst customer service experience I have ever had. As an African American woman, I felt disrespected, ignored, and devalued as both a paying customer and a loyal one. The way Morgan handled this situation shows a complete lack of integrity, accountability, and professionalism. My warning: If you are a woman or a minority, stay away from this Valvoline location. They do not respect loyal customers, and management refuses to do the right thing when their employees make mistakes.

    My wife and I get our oil change here due to convince.The service is a hit or miss for oil…read morechanges.The gentleman that served me last time I was there by the name of Malachi was mediocre. He was more interested in having conversations with his coworkers than the actual service.What upset me was that he handed me the next appointment sticker for my oil change to do it myself.I also had to request them to reset my oil change light.it should be the service technicians responsibility to do that and perform the "many" points inspection they claim to do. Also I was usually want an oil change.Stop trying to sell me all those other extra services.

    Brown Service Center - tires - Updated August 2026

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