Hello. My name is Kathleen. My husband and I were lucky enough to be invited to come to Lake Martin and spend a night. We took their boat and traveled to your restaurant. I immediately thought that the restaurant was adorable and had a great business plan for getting customers taken care of. We ordered and took a seat on the top floor. We ordered twenty wings.
My husband picked up the food at the window when the food was ready. When he returned to the table, I noticed that the sauce was missing. The couple that we were with offered to give us their sauce , but I said "not problem, I will go down and get my blue cheese".
When I went to the pick up window, there was a couple of people in line. I waited until my turn and asked the lady if I could get my blue cheese because I thought that they forgot to put in in our container. She "rolled her eye", and said ok. So I walked away and thought that I should go ahead and get the second sauce. I walked back to her and asked her for it. She said "that will be 50 cents". I said that I had already paid for it when I placed my order. I pointed to the lady that had taken our order. She said ", it's fine. I said, well, it obviously is not.
She went and got the blue cheese and gave it to me. I noticed that she was joking about me with the next customer.
I am not a "diva", and don't expect special treatment at a restaurant. All I expect is that someone takes my word over a 50 cent blue cheese. "Really?" We enjoyed your food, lake and otherwise hospitality. It is sad that someone 1/3 my age would say this to me. I really don't think that 50 cents was worth upsetting a customer for. Kathleen Teer read more
