Amazing service done for my c43 they work on all cars and do a fantastic job. Definitely earned my…read morebusiness

I am submitting this review to document a serious issue I experienced with Cyan's Auto Repair…read moreinvolving my Audi R8, which I owned at the time of service. I brought the vehicle in to have my winter wheels swapped for my summer set. At drop-off, the vehicle had 39,784 miles. During the visit, the owner represented that he owned an Audi R8 RWS and was experienced working on these vehicles, including performing oil changes. During the service, I was instructed that the vehicle needed to be driven while one quart below the maximum oil level. I was also informed that the car would be test driven, and it was taken off-site before being returned and "topped off" prior to being released back to me. Additionally, payment for the service was requested via Venmo to a personal account rather than through a standard business payment method (documentation available and attached with identifying details redacted). Within approximately 30 miles of driving after the service (at approximately 39,815 miles), the vehicle experienced catastrophic engine failure. The vehicle had to be towed (photo documentation available). The car was subsequently inspected at Grove Automotive 2.0. I was informed that the oil filter contained significant copper material, and an oil analysis performed at that facility also indicated elevated copper levels. I was advised that these findings can be associated with severe internal engine damage (supporting documentation attached). Following this inspection, I received repair estimates exceeding $70,000. Given the extremely short interval between the service performed and the engine failure, along with the practices described above and the findings from the inspecting facility, I have serious concerns regarding the quality and standard of work performed on my vehicle. I am sharing this experience to document the issue and to encourage others to exercise caution, particularly when entrusting high-value or high-performance vehicles to this shop. I recommend that consumers fully document all work performed and consider obtaining a second opinion before authorizing service. This statement reflects my personal experience and is supported by the documentation referenced above.

I wrote a good review about this repair shop before, but i take it 100% back now. I had been a…read moreloyal customer at this shop over 15yrs with no problem, ever since John retired it has not been the same. I had oil change done this week a day or 2 later engine light came on & leaking from under car was seen, an oil like substance . I went back to shop & the Man at the desk said it had nothing to do what they did without even looking at my car. He was very rude , then finally had a mechanic look at it , he shut off the engine light & said the car was fine. The leaking continued , took it to another shop & they discovered oil pan was destroyed & no reading on the dip-stick . I will never go back to this worthless shop again , they could of ruin my car

20" of snow and a 22 year old son with a stuck in the snow KIA Optima. John sent his son out to tow…read morehim off an ice covered parking lot. Awesome family man and a pleasure doing business with him. Definitely call them if you're ever stuck or need a tow

WARNING! If you take the pandemic seriously do not use this business. I went to drop off my car…read morefor brake work. The clerk did not wear a mask nor keep 6 ft distance. When I asked him to put on a mask, he said that the virus is BS. When I explained I take care of elderly parents, he said the virus is a joke. When I complained to the manager who also did not put on a mask, I got lip service and no apology. Do not use this company unless you do not believe in science.

I have been taking my cars to Jim's for 33 years. Always a great job and fair price. Father/Son…read moreAmerican business. My husband, son, friends and the company I work for all use them now for repairs. Excellent service.

Awesome service and best mechanics in Marlton…read more Highly recommend you taking your car here to get it fixed

Took my 2002 tbird in for oil leak smell I have had that just started.Mike senior, j…read moreJr.and Adam all surveyed the issue.fIXED IT a sent me on my Happu way. Great Honest mechanics who you can trust your cars with for HONEST reliable wotk. You can trust them. Happy motoring.

I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

Didn't have the experience with the problem. It was an electrical issue which I believe was over…read moretheir head. I paid $300. For a repair that lasted only 10 days. Returned the car, after 2 days they still haven't found out the problem. I got my car back and that's it. Would not recommend this shop.

After today, I would take all of my auto body work to this shop. I pulled in about to run out of…read moregas. My gauge said I had 24 miles left but after being stuck in bumper to bumper traffic on 42 my car started to sputtered. I pulled off the highway and afraid I would not make it to a gas station I pulled into Bert's. They were so polite and kind and happy to help me. They took time from their busy day, gave me a gallon of gas and directions to the closest station. They refused to take any money and said something to the effect of we are just doing the right thing.... That's what we are about here. They won my auto body business in the future. I interacted with 3 people - all 3 so kind and helpful to a stranger off the street. What could have been one of my worst days turned into one of my best.

Whether it's putting on a pinstripe or fixing a dent, the folks at Bert's are professional and…read morecourteous. They have old fashioned pride in their work and always exceed our expectations!

Wow, these guys are incredible. I bought a used car 8 months ago and since early April I have had…read moreit in an out of the shop. My local guy, who I have used for years, gave up on it after 4 attempts and off to Charlie's Auto Service I went, even though it is 35 minutes from my home in Woodstown. All I can say is these guys DON'T quit. I was considering trading the car in because it was so unreliable. Thanks to Charlie's Auto Service I am confidently back on the road and loving my car again. They put forth extra effort to find a solution. I have never been so happy about getting a car repaired. Thanks a million..

Went to Charlie's early in the morning, he helped me with my car issue, he's supper nice and…read moreprofessional. Definitely recommen. 5 stars.

A class act. Everyone was so nice. Unlike Burgeys Cadillac in Conshohockenthese people I found to…read morebe very honest

Part 2 with my Cadillac Lyriq…read more So things did not start off well be I am happy to say they ended well with my car being fixed and my experience with Cadillac of Turnersville. The service manager Jim Murphy took good care of me and my Lyriq and got us back on the road, THANK YOU JIM! Will check back in in 30 days with hopefully a final review